Low Cost VibesReviews 

963
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and patience, often going above and beyond to secure ideal holiday arrangements. The booking process is frequently described as stress-free and efficient, with many appreciating the clear communication and personalized service. Reviewers are particularly happy with the overall service, noting that their holidays run smoothly and all details are expertly handled. However, some people mentioned issues with receiving documents promptly and felt ignored when seeking clarification on details. A few customers also experienced problems with included excursions not being provided as advertised, or last-minute demands for additional payments for park tickets. There were also instances where hotel locations were not as central as requested, impacting the overall holiday experience.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and professional, often going above and beyond to assist... See more

Holidays

Customers had positive experiences with holidays, often praising the helpfulness and professionalism of the... See more

Booking process

People report positive experiences with the booking process, often highlighting the helpfulness and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the quick and... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who went above and beyond to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can always rely on Low cost vibes , to provide a stress free process of booking a holiday. This is mainly due to a member of their staff called Ava who i have prodominantly dealt with who goes above... See more

Company replied

Rated 5 out of 5 stars

Ava, once again, blew it out of the park with another remarkable holiday planned and booked! A week in Montenegro was paradise, with a beautiful hotel and location. The whole process was totally stres... See more

Company replied

Rated 5 out of 5 stars

Jack Ross was absolutely brilliant from start to finish. We changed dates, times, and flights more times than I can count, trying to line everything up with our dog sitter, and he handled it all wit... See more

Company replied

Rated 5 out of 5 stars

We booked Disneyland with Harinya as a surprise for our kids. Wow what can I say. Customer service was outstanding, nothing was a problem at all to Harinya. The trip was nothing short of magical every... See more

Company replied


Company details

  1. Travel Agency
  2. Holiday Accommodation Service
  3. Ski Holidays
  4. Tour Agency
  5. Tour Operator
  6. Travel Aggregator

Written by the company

With our extensive network of over 250 flight partners and more than 170,000 hotels, holiday, car hire, and insurance partners, we aim for cheaper and more affordable holiday rates. Low Cost Vibes, Good Vibes Only! - ATOL PROTECTED


Contact info

4.8

Excellent

TrustScore 5 out of 5

963 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(963)

362 reviews in the last 12 months

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Rated 5 out of 5 stars

Trip to Italy booked via Ava

Just booked a holiday to Italy with the help from Ava from LCV. Ava was fantastic help and went through everything with me and then had a chat over phone to confirm booking.
Thank you for your help Ava. 5 ⭐️

February 28, 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Sam,

Thank you for your wonderful feedback. We’re delighted to hear that Ava was such a fantastic help with your Italy booking and took the time to go through everything with you, including confirming the details over the phone.

We truly appreciate your 5⭐️ rating and will be sure to pass your kind words on to Ava. We hope you have an amazing trip to Italy!

– Team Low Cost Vibes

Rated 5 out of 5 stars

Steve Brook was very helpful with all…

Steve Brook was very helpful with all the questions I asked. Thank you

February 28, 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Jackie,

Thank you for your kind feedback. We’re so pleased to hear that Steve Brook was helpful and able to answer all your questions.

We truly appreciate your support and look forward to helping you again in the future.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Adam Parker was amazing

Adam Parker was amazing, very patient with me, answered my questions calmly even when I repeated them, very helpful, found me a great deal, not pushy which I found refreshing, used Low Cost Vibes last year and the holiday was brilliant so wasn't afraid to use them this year, hopefully get Adam next time, Thanks Adam 😁

February 13, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Jacqueline,

Thank you so much for your lovely feedback. We’re delighted to hear that Adam was patient, helpful, and able to find you a great deal while making the whole process feel relaxed and pressure-free.

It’s fantastic to know you trusted us again after a brilliant holiday last year. That means so much to us. We’ll be sure to pass your kind words on to Adam, and we hope to assist you again next time.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Booked a trip with Adam Parker and he…

Booked a trip with Adam Parker and he was brilliant. Very thorough and took all the stress out of booking. Would use again.

February 17, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Julie,

Thank you for your wonderful feedback. We’re so pleased to hear that Adam Parker was brilliant, thorough, and able to take all the stress out of your booking.

We truly appreciate your kind words and look forward to helping you again in the future.

– Team Low Cost Vibes

Rated 5 out of 5 stars

My holiday was successful

My holiday was successful, we really enjoyed the time out. Thanks to Shenal, she is very professional.

February 17, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Philip,

Thank you for your lovely feedback. We’re so pleased to hear that you had a successful holiday and truly enjoyed your time away.

Shenal will be delighted to know her professionalism helped make your trip a great one. We look forward to helping you plan your next getaway.

– Team Low Cost Vibes

Rated 5 out of 5 stars

I booked Disneyland Paris with Josh…

I booked Disneyland Paris with Josh Bevan. He was helpful and very patient with me, giving me quotes for both flying and Eurostar. I was happy with the price and now can't wait to go

February 5, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Mrs J B,

Thank you for your lovely review. We’re delighted to hear that Josh Bevan was helpful and patient while providing quotes for both flying and Eurostar, and that you were happy with the price.

We hope you have a fantastic time at Disneyland Paris and look forward to assisting you with your future holidays.

– Team Low Cost Vibes

Rated 4 out of 5 stars

Shenal was the rep..

Shenal was the rep..

Good overall. Found the holiday we wanted. Thanks

February 26, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi there,

Thank you for your feedback. We’re pleased to hear that Shenal was able to find the holiday you wanted and that you had a good overall experience.

We appreciate you taking the time to share your review and hope to assist you again with your future travel plans.

– Team Low Cost Vibes

Rated 4 out of 5 stars

This is my first time booking with Low Cost Vibes

This is my first time booking with Low cost vibes, advert through FB. I was hesitant at first but Shenal helped us find our special Silver Anniversary exciting. She was absolutely fantastic, sorted from hotel & breakfast, flights & transfers and tulip tour. She was patience with our needs, she was able to find us a great Europe tour deal. I would highly recommend and would contact her again for the future holidays. Thank you Shenal!

February 21, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Judy,

Thank you so much for your wonderful review. We’re delighted that your first booking with Low Cost Vibes turned into such a positive experience. It’s completely natural to feel hesitant at first, so we’re especially pleased that Shenal was able to give you confidence and help make your Silver Anniversary trip so exciting and special.

From arranging your hotel and breakfast to flights, transfers, and the tulip tour, it’s great to hear everything was handled smoothly and tailored to your needs. We’ll be sure to pass on your lovely words to Shenal.

Thank you for your recommendation, and we look forward to helping you plan many more memorable holidays in the future.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Shenal was so helpful and went out her…

Shenal was so helpful and went out her way to explain everything and double checking that we were happy with everything. Really excellent customer service

February 23, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Paul,

Thank you for your wonderful feedback. We’re delighted to hear that Shenal went the extra mile to explain everything clearly and double-check that you were happy with all the details.

Providing excellent customer service is what we strive for, so your kind words truly mean a lot. We’ll be sure to pass your compliments on to her.

– Team Low Cost Vibes

Rated 5 out of 5 stars

She is very helpful

She is very helpful, precise and accomodating. I have managed what I want to get on my booking details.

February 26, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Carmelita,

Thank you for your kind review. We’re so pleased to hear that you found the service helpful, precise, and accommodating, and that you were able to secure exactly what you wanted in your booking details.

We truly appreciate your feedback and look forward to assisting you again in the future.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Paris trip

Shenal Clinciy was very helpful when helping me to find the best trip for me. She was very patient and nothing was too much.

February 22, 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Tina,

Thank you for your kind review. We’re so pleased to hear that Shenal was very helpful in finding the best trip for you and that her patience and support made the process easy.

It’s lovely to know nothing was too much trouble, and we’ll be sure to pass your kind words on to her.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Italy Venice & Rome with scenic train trip

I have been genuinely impressed with the customer service provided by Shenal. Communication was quick and efficient, especially via WhatsApp, where every question we had was answered clearly and promptly. Shenal went out of the way to find us the best possible deal for our trip.

We are a group of eight travelling to Italy — starting in Venice and then taking the scenic train to Rome for a total of four nights — and the whole booking process has been made so much easier thanks to Shenal’s support. Highly recommended

February 20, 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Annie,

Thank you so much for your fantastic review. We’re delighted to hear how impressed you’ve been with Shenal’s customer service and that communication was quick, clear, and efficient. Especially via WhatsApp.
It’s wonderful to know she went the extra mile to secure the best possible deal for your group trip to Italy, from Venice to Rome. We’re so pleased the entire booking process felt easier with her support.

Thank you for your recommendation, and we hope you have an incredible time on your trip.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Violet really worked hard at finding us…

Violet really worked hard at finding us a competitive quote which was lower than some we had checked. Violet accommodated us in every way and whenever we wanted to change something it was no trouble for her. Very polite and friendly..would use again definitely

February 23, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Mrs Sonia,

Thank you so much for your wonderful feedback. We’re delighted to hear that Violet worked hard to secure you a competitive quote and was able to beat other prices you had checked.

It’s great to know she accommodated your changes with no trouble and provided polite, friendly service throughout. We truly appreciate your kind words and look forward to assisting you again in the future.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Pleasure to deal with - Thank you!

Recently had the pleasure of dealing with Jack Ross. We asked him to pull together some options for 14 people for a hen do.

He paid attention to our requirements and came back with several suitable options for our group requirements.

February 19, 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Lindsay,

Thank you for your lovely review. We’re so pleased to hear that Jack was able to pull together great options for your hen do and carefully considered all the requirements for your group of 14.
It’s great to know he provided several suitable choices to help you plan the perfect trip. We really appreciate your feedback and hope you all have an amazing time.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Holiday to Costa del sol

I contacted Violet Jones and she was very helpful in putting together the holiday I asked for.

February 20, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Janet,

Thank you for your kind feedback. We’re so pleased to hear that Violet was helpful in putting together the holiday you asked for and that she was able to meet your requirements.

We truly appreciate you taking the time to share your experience, and we look forward to helping you plan your next trip.

– Team Low Cost Vibes

Rated 5 out of 5 stars

I recently booked my trip to Amsterdam…

I recently booked my trip to Amsterdam through Low Cost Vibes as part of a package for the Barbie Dream World experience, and I honestly couldn’t be happier with the service! ✨

From start to finish, they were so helpful and made the whole booking process feel easy and stress-free. Anytime I had a question, they got back to me quickly and were always friendly and professional. It’s such a comfort knowing you can reach out and actually get a proper response.

Everything was clearly explained and organised, which made me feel really confident about the trip. I’d definitely book with them again and would recommend them to anyone looking for a smooth, well-managed experience. Thank you for making it so simple and enjoyable!

February 21, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Courtney,

Thank you so much for your fantastic review. We’re absolutely delighted to hear how happy you were with your Amsterdam trip and the Barbie Dream World experience. It’s great to know the whole process felt easy, stress-free, and clearly organised from start to finish.
Providing friendly, professional service and quick responses is exactly what we aim for, so your feedback truly means a lot to us. We’re so pleased you felt confident and well looked after throughout.

Thank you for your recommendation, and we’d love to help you plan your next trip in the future.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Josh bevan helped me find the perfect…

Josh bevan helped me find the perfect holiday. He was amazingly polite and was fully prepared for what mine and my family's needs were. Will definitely book thru him again in the future. A great asset for u.

February 19, 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Sandip,

Thank you for your wonderful feedback. We’re delighted to hear that Josh helped you find the perfect holiday and took the time to understand you and your family’s needs. It’s great to know he made such a positive impression with his professionalism and preparation.
We truly appreciate your kind words and look forward to assisting you again in the future.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Just back from a magical trip to…

Just back from a magical trip to Disneyland.This is the second time I've used these guys, and the second time everything has been perfect. Comfortable flights, great hotel and the tickets perfect for the occasion. A special shout out to Leo, who was always there, to address situations, when I had a silly moment. Only thing that wasn't perfect was the weather, but even that didn't dampen the occasion. Absolutely brilliant from start to finish

February 14, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Declan,

Thank you for your amazing review and for choosing Low Cost Vibes again. We’re thrilled to hear your Disneyland trip was magical and that everything from the flights to the hotel and tickets was just right for the occasion.

A special thank you for highlighting Leo. We’re so pleased he was there to support you whenever needed. We can’t control the weather, but we’re glad it didn’t dampen what sounds like a fantastic trip.
We truly appreciate your continued trust and look forward to helping you plan your next adventure.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Great offers with professional Guidance

I was arranging a city break with Josh Bevan and he patiently listened to my wish list and came up with a great package, even advising of how I could save money by choosing a different month to travel. Unfortunately I couldn't take the deal due to my husband's health but ill contact Josh as soon as we can travel safely . Very professional.

February 18, 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Clare,

Thank you for your thoughtful review. We’re so pleased to hear that Josh took the time to listen to your wish list and provide a great package, along with helpful advice on how you could save by adjusting your travel dates.
We completely understand that circumstances can change, and we truly appreciate you keeping us in mind for the future. Whenever you’re ready to travel safely, Josh will be more than happy to assist you again.
Wishing you and your husband all the very best.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Steve brook

Steve brook, is a credit to the company very attentive, excellent manners very patient and is keen and on the ball. Is excellent at finding the best deals

February 19, 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Jed,

Thank you for your fantastic feedback. We’re delighted to hear that Steve made such a positive impression with his attentiveness, patience, and professionalism. It’s great to know he was able to find you the best deals as well.
We truly appreciate your kind words and will be sure to pass them on to Steve.

– Team Low Cost Vibes

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