Lowratecarfinance Reviews 212

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning how simple and straightforward the process was from beginning to end.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team for being... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the ease of... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the process as quick, easy,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick approval of loan... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb experience with Low car finance, Decided I wanted to go back into self employment & made a very rapid decision without planning or saving much to do it & Dean helped me massively getting a van... See more

Company replied

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied

Rated 5 out of 5 stars

5 stars isn’t high enough! They are the best brokers I have ever worked with. They do all the leg work with focus on delivering excellent customer service to both my business and my clients, no m... See more


Company details

  1. Car Finance and Loan Company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Highly recommend

Cannot thank Dean & Jamie enough, I dealt both of them whilst trying to buy my van from a dealer and both were very professional and always on the end of the phone when needed. They managed to get me accepted, the dealer paid and me in my van within 2 days. I highly recommend.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Jamie was really great to work with he…

Jamie was really great to work with he made things easy simple and clear from the first contact. Cannot thank him enough for the options and finance he got me for my new car. Would definitely recommend this company to friends and family.

January 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Quick and efficient.
Really friendly team and helped me though everything. Would recommend to friends and family.

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

Dean has been helping me for the last…

Dean has been helping me for the last couple of days to get the best finance available to me! He has worked out of office hours to ensure it’s all done quickly and smoothly for me, highly recommended! Thanks Dean :)

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very happy! I dealt with Dean who managed to get me driving away in my new car the day after applying for finance. Would definitely recommend!

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and saved me £140 per month!!

Dean made the refinancing of my car so quick and simple. Sorted in a matter of days and he saved me £140 per month on my old agreement!! So happy I get to keep my car and for half the price. Should have done it months ago! Would 100% recommend to anyone wanting to reduce their payments, thanks Dean!!

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service by Jamie

Cannot thank Jamie enough that was the fastest and less stressful I’ve ever had car finance through.

Was easily done. Collected car on Friday after sorting it out from Monday.

Great pricing and at the end of the agreement we can carry on with the payments instead of a bulk at the end which is a-lot better.

Thank you again for being so quick and responsive and asking how I’m getting on etc.

Excellent customer service!!

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service saved me £70pm

Absolutely fantastic service! I was driving away in my new car the day after applying for finance. I dealt with Dean & Jamie who managed to get me a better deal then what I was being offered at Mercedes by £70 pm

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Can’t thank Dean enough

Can’t thank Dean enough, helped me find the perfect car and was on the phone constantly to me sending me options and doing all the work basically. Very professional through out.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Just like to say a huge thank you to…

Just like to say a huge thank you to Chris. He made this very easy and a very happy moment buying a car. We love the car and I would definitely be using you again again thank you Chris if I had a bigger bank balance I would have given you something thanks again from Mr Paul chard and family ☺️

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

5 star service!!! Dean was great, professional and so easy to deal with and saved me lots of money at the same time. Have already recommended to all my friends and family! I wouldn’t use anyone any other company.

October 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

The team at low rate car finance were very helpful and dedicated to getting me the lowest rate possible, could not recommend them enough

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Service 5*

Wow - what an amazing service, we cannot thank Dean and his team enough. So prompt and everything was dealt with such professionalism. We applied for the finance at the start of the week and our new car was on the drive by Friday!! Thank you for all your help, we will be reccomending you to family and friends.

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 Customer Service and Attention to Security.

Over the years of purchasing cars I have never purchased one on a finance scheme and I was quite unsure of the process. Jamie, who’s was amazing with answering my questions and helping me understand the process much better, helped me through the whole process of the application as well as keeping my security and bank details very safe and secure by not allowing me to send them over message and even asked me to cross out any bank numbers when he was required to get more information from me. He was also extremely polite and professional and the process was much faster than I even expected, with the whole process only taking a 3-4 hours and allowing me to take the car the next day which was a superb outcome due to my tight schedule. I would recommend this company to anyone due to the sheer level of professionalism shown towards me and utter helpfulness Jamie provided me with. Overall an amazing process and I am very thankful for all the help.

October 7, 2022
Unprompted review

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