LPG Shop Reviews 

905
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing clear guidance, making product selection and system assembly remarkably simple, smooth, and entirely stress-free. Buyers also emphasize the outstanding quality of the items purchased and the impressive responsiveness of the support team whenever technical assistance is required. Moreover, shoppers appreciate the exceptionally fast shipping times and the care put into packaging orders securely. However, some people mentioned occasional delivery delays or minor missing parts upon initial arrival. Reviewers noted that these shipping hiccups were promptly handled and replacements were sent quickly by the team to ensure customer satisfaction.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items such as high quality gas... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast postage and quick arrival... See more

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising knowledgeable staff members who... See more

Service

Customers had positive experiences with service, frequently highlighting helpful staff, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend this business enough — from fast delivery to unbelievable customer service. After installing the equipment, I ran into an issue I couldn’t figure out. One email and a quick phone cal... See more

Rated 5 out of 5 stars

I bought my second Safefill 10kg cylinder from the LPG shop, Leicester this week. I bought the first one in February for a new motorhome that was due to arrive in March and am delighted with the weig... See more

Rated 5 out of 5 stars

Excellent service. When I was struggling to plan a refillable gas system I rang up and Wes had it sorted in no time and really quick delivery.. Highly recommended.

Rated 5 out of 5 stars

Good products and knowledgeable staff, and when there was a delivery problem with my items (a small order) Mario the customer relations manager helped sort it out without fuss. Many thanks!


Company details

  1. Car Accessories Store

Information provided by various external sources

Biggest LPG Conversions Systems Online Shop Worldwide. Parts and Accessories , Equipment for Autogas and LPG.


Contact info

  • Putney Road West, LE2 7TD, Leicester, United Kingdom

  • lpgshop.co.uk

4.8

Excellent

TrustScore 5 out of 5

905 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(905)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Friendly, knowledgeable service. Items arrived within 48 hours. I took the wrong measurements so cylinders had to be returned and replaced. All done with no fuss; emails and tracking to keep me informed. Refund for returned items - no quibbles. Not sure what they could do to improve. Excellent!

June 21, 2024
Unprompted review
Rated 3 out of 5 stars

Good website and communication

Good website and communication. Price is competitive. Delivery is archaic. No idea of when the delivery will arrive. Same day I had a parasol delivered they gave a time slot, the driver phoned half an hour before arrival.
Worth paying extra if it costs anything.

May 27, 2024
Rated 4 out of 5 stars

Helpful camper-van accessories supplier.

The selection and purchase were fine, but the product details were not comprehensive. We knew what we wanted, so it was not a big deal.

Delivery was as expected, though the packaging was, perhaps, excessive.

Overall, the company has been good to use and would use again for any camper van needs.

May 27, 2024
Rated 5 out of 5 stars

Good old fashioned custom service!

Good old fashioned custom service!

Called for some help with a leak from an LPG tank fill point that LPG Shop did not supply and they gave their advice for which no purchase was necessary. If it turns out that I do need some spare parts I will be sure to return to them to repay them for the generosity!

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful & friendly

Really really helpful and friendly. Told me EXACTLY what I needed (and more to the point…didn’t need!) to add a 2nd LPG tank to my motorhome. Unlike that waste of space company Dragon Products who were abysmal.

March 27, 2024
Unprompted review
Rated 3 out of 5 stars

Just OK

Item was fine and good value, but I ordered at 12.30pm and delivery came 2 days later, with damage to the box. At £6.99 for shipping, I really expect next day delivery and better packaging.

March 25, 2024
LPG Shop logo

Reply from LPG Shop

Hello Linda,

I'm very sorry that your parcel wasn't delivered as promised the next day.
We did everything as usual - parcel dispatched on time, the brass adaptors packed in the separate bubble wrap envelopes so they don't get damaged, then all of that has been placed inside of the double wall box however the courier on shift found the way to get the parcel ripped. We are very sorry from the bottom of our hearts but we couldn't do anything to speed this up.
I hope you'll need our products in the future - we will offer you a free shipping next time!

Rated 5 out of 5 stars

Ordered my safe fill tank on the…

Ordered my safe fill tank on the Tuesday, straight after getting advice from the seller about what I needed, all good.
Hassle free delivery to northern Ireland product was delivered to my door by Saturday and Friday was good Friday so a non post day.
Great product, great service, great delivery, hassle free process.

March 27, 2024

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