LPG Shop Reviews 

905
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing clear guidance, making product selection and system assembly remarkably simple, smooth, and entirely stress-free. Buyers also emphasize the outstanding quality of the items purchased and the impressive responsiveness of the support team whenever technical assistance is required. Moreover, shoppers appreciate the exceptionally fast shipping times and the care put into packaging orders securely. However, some people mentioned occasional delivery delays or minor missing parts upon initial arrival. Reviewers noted that these shipping hiccups were promptly handled and replacements were sent quickly by the team to ensure customer satisfaction.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items such as high quality gas... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast postage and quick arrival... See more

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising knowledgeable staff members who... See more

Service

Customers had positive experiences with service, frequently highlighting helpful staff, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend this business enough — from fast delivery to unbelievable customer service. After installing the equipment, I ran into an issue I couldn’t figure out. One email and a quick phone cal... See more

Rated 5 out of 5 stars

I bought my second Safefill 10kg cylinder from the LPG shop, Leicester this week. I bought the first one in February for a new motorhome that was due to arrive in March and am delighted with the weig... See more

Rated 5 out of 5 stars

Excellent service. When I was struggling to plan a refillable gas system I rang up and Wes had it sorted in no time and really quick delivery.. Highly recommended.

Rated 5 out of 5 stars

Good products and knowledgeable staff, and when there was a delivery problem with my items (a small order) Mario the customer relations manager helped sort it out without fuss. Many thanks!


Company details

  1. Car Accessories Store

Information provided by various external sources

Biggest LPG Conversions Systems Online Shop Worldwide. Parts and Accessories , Equipment for Autogas and LPG.


Contact info

  • Putney Road West, LE2 7TD, Leicester, United Kingdom

  • lpgshop.co.uk

4.8

Excellent

TrustScore 5 out of 5

905 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(905)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Left a negative review on a particular…

Left a negative review on a particular part which in my opinion had a misleading description. This was not published hence the 2star rating.
UPDATE
Since my negative review the part in question has now been amended to avoid further confusion and an apology from the company.

October 30, 2024
LPG Shop logo

Reply from LPG Shop

Hello Alan,

I can see that you've placed multiple orders with us during the past month that we've dispatched on time as usual.
Unfortunately we don't know what we did wrong - there is communication from your side, you never asked for technical support for your orders.

If there is something that is unclear - please contact us so we can fix the as you say 'misleading description'.

Your 2 star review is not contributing to anything - there is no indication what is the real issue.
The only goal achieved is drop in our rating.

We are small business and we do take feedback seriously so please get in touch!

Rated 5 out of 5 stars

A pleasure to do business with them

LPG Shop's site was easy to use; I bought a pretty small item (cable clips) but the order arrived promptly and was well wrapped. I'd certainly recommend them to other visitors and will certainly use them again.

September 28, 2024
Rated 4 out of 5 stars

gas bank cylinder

I recently bought a gas bank cylinder. It was promptly delivered, but I was disappointed to find I needed to purchase adaptors so it would be useable in my motorhome. I think on the advert it should say that additional adapters are required.

September 24, 2024
Rated 5 out of 5 stars

Great Service and Quality Product!

I recently ordered a campervan LPG system from LPG Shop, and I'm very pleased with both the product and the service. The system arrived promptly and was well-packaged. It’s of great quality, exactly as described, and has been a reliable addition to my campervan setup. The customer service was helpful, answering all my questions before the purchase. Overall, a very smooth experience—I highly recommend LPG Shop!

August 6, 2024
Rated 4 out of 5 stars

Happy with the product, but…….

Happy with the product, so disappointed with the courier service. Paid for next day which was Saturday so should’ve been Monday. Three so called attempts to deliver, checked CCTV, nothing! Forth attempt was straight to a neighbour.

August 30, 2024
Rated 5 out of 5 stars

Super fast delivery

I ordered the gas bank duo 11kg kit which arrived 21 hours later to the South coast ,impressed by the staff and delivery service,thanks .Quality is very good considering this is their cheapest range, kit is complete and everything had a 10 year life span date on it so no old stock being sent out.
No real instructions but if you don't know what you are doing you should be getting a professional to install it.
Wouldn't hesitate to recommend and use again ,Thanks.

September 12, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look