LSA International (US) Reviews 

168
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful and elegant designs of the products, noting their high quality and unique appeal, often describing them as works of art. Reviewers consistently highlight the fast delivery and exceptional packaging, ensuring items arrive quickly and in perfect condition, even after rough handling by carriers. However, some people were dissatisfied with product quality, reporting defective glasses, detached stems, or unstable bases that made items unusable upon arrival.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beauty, quality, and design of... See more

Quality

People report positive experiences with quality, often describing products as beautiful, excellent, and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the super quick and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found the site by just browsing. Lucky! Beautiful selection of glassware and home decor. Got some unusual new liquor glasses for my bar collection and a pretty new water pitcher for the dinner table!

Rated 5 out of 5 stars

We added the LSA Mia carafe and tumbler to each of our nightstands, and they’ve elevated our space in the most understated, elegant way. The design is clean, minimal, and timeless; just enough for... See more

Rated 5 out of 5 stars

Beautiful product, shipped fast and safely wrapped; perfect transaction. Prior to my purchase I had a question and it was quickly answered by their customer care team. I will definitely buy from th... See more

Rated 5 out of 5 stars

Excellent quality, prices were extremely fair given the sale happening when I purchased. My order arrived quickly and everything was very well packaged. Will 100% be a repeat customer and am already e... See more


Company details

Written by the company

Creates a range of contemporary designed decanters, glasses, vases, and dishes. UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(168)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleased

My glasses are absolutely stunning. Beautifully handcrafted and they were packaged with the utmost care. I couldn't be happier and will be purchasing more in the future. Thank you LSA!

December 23, 2024
Rated 5 out of 5 stars

Outstanding glassware and service

The crystal glassware I have purchased this season is absolutely beautiful— and well described so I received exactly what I anticipated. The service was prompt and complete. I love the description as well of the history of the various glassware production methods.

December 14, 2024
Rated 1 out of 5 stars

Wrong glasses shipped…can i return for…

Wrong glasses shipped…can i return for Las Vegas, nv 89107 please.need a label.
Rory Higgins

October 14, 2024
LSA International (US) logo

Reply from LSA International (US)

Hello there. We are very sorry to hear this and would like to rectify this for you asap. One of our team has since reached out for some additional information. Many thanks

Rated 5 out of 5 stars

Saw LSA in retail store

Saw an LSA vase in a store but didn’t like the colors for my decor. Looked online and 2 more colors were available. I needed some smaller vases that were heavy and bought 3. Each is a different color and shape. Lots to choose from and well designed. Excellent packaging for glass items. Beautifully handcrafted in Poland. Lovely and they are in use.

October 3, 2024
Rated 1 out of 5 stars

Cannot unsubscribe from emails

Cannot unsubscribe from emails . Cups were very thin. they were nice, but thin cracked easy

September 17, 2024
LSA International (US) logo

Reply from LSA International (US)

Hello there and thank you for your review. We are very sorry to hear about the issues you have experienced. Within each email newsletter we send, there is a link at the base that can be clicked to unsubscribe. A member of the team has reached out to understand why this wasn't functioning for you as expected. Regarding the issues with your order, our team sent a replacement set of glasses shortly after you raised the issue initially. We have reached out to check that everything is in order with your replacement set. Thank you.

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