Lspersonalshopper Reviews 455

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Great company I have purchased a few items now off here and the team was responsive even during busy Christmas period, sometimes they very busy but will always reply and source your item requested. Hi... See more

Rated 5 out of 5 stars

As I don't live in the UK, I wasn't acquainted with Lspersonalshopper before deciding, on my recent trip there from Mauritius, that buying the Disc-edition PS5 I'd been wanting since so long from it w... See more

Rated 1 out of 5 stars

Bought a pair of trainers listed on their site. Two days later transaction cancelled and refunded apparently issued. No reason, no emails until I asked why my order was cancelled. 5 days la... See more

Rated 5 out of 5 stars

I couldn’t find cheap Yeezy’s but ls personal they had decent price and quick delivery and definitely if there gonna be more brands and more other product I will order again !!!!I can recommend them e... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Shoe Store
  4. Streetwear Store

Information provided by various external sources

The UK's fastest growing personal shopping service


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

455 reviews

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Rated 1 out of 5 stars

Terrible delivery time

Terrible delivery time. Over a week now and still nothing but a 3 day old email saying your order is on its way to them. So basically buying stuff from someone else to sell on

June 17, 2023
Unprompted review
Rated 2 out of 5 stars

Delivery needs to improve

Delivery needs to improve. States express delivery online but have still not received my order. I ordered on the 24 April 2023, which is over two weeks ago. This is the second time there has been a delay. This is putting me off from ordering from this company again as delivery is not reliable.

May 1, 2023
Rated 1 out of 5 stars

Terrible first experience. Never again!

Bought a pair of trainers listed on their site.

Two days later transaction cancelled and refunded apparently issued.

No reason, no emails until I asked why my order was cancelled.

5 days later still waiting for my refund….

Terrible first experience and will never buy from them again

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

5 stars all round

5 stars all round! Amazing customer service. Emails replied to almost immediately, item dispatched and arrived on time.
Hard to put trust in a company for authentic items not purchased from direct from retailer but LS personal shopper exceeded all expectations and I will not hesitate to use again.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer - excellent customer service

My first time using any shopping service outside of a regular high street or online national store! I will be using LS personal shopper again, the service was swift and efficient, the communication great. The trainers were dispatched swiftly and arrived in good time for my sons birthday

March 15, 2023
Unprompted review
Rated 1 out of 5 stars

Never got the item

Never got the item, dpd didn’t even try and deliver it and whilst that’s not LS Personal shopper fault, the not answering my emails to try get my money back is !!!

March 14, 2023
Unprompted review
Lspersonalshopper logo

Reply from Lspersonalshopper

Hi Chris,

Sorry to hear this,

We have looked through all our customer service emails and have not received any correspondence regarding this. We have reached out to resolve this issue for you.

Please email Customerservice@Lspersonalshopper.co.uk

Kind regards,

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