LT Carpets & Flooring  Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Friendly, helpful staff that made the purchase and instalation process easy to manage. Clear and effective communication. Skilled installer did a great job on a complicated task. We are very please... See more

Company replied

Rated 5 out of 5 stars

100% highly recommend, had our flooring done 5 years ago, fab service, great product. We accidentally scratched two wooden tiles and the customer service and the fitter came out so quick. Defo will be... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the LVT flooring fitted by Lee’s team at LT Carpets and Flooring. From start to finish they were friendly, professional, and gave clear, honest advice which made the whole pr... See more

Company replied

Rated 5 out of 5 stars

We have just had LVT and carpets done in our home, with LT Flooring. Shaun and his team has been brilliant throughout the whole process. They have been attentive, prompt with responses, and efficient... See more

Company replied

Company details

  1. Flooring Store

Written by the company

LT Carpets & Flooring are Flooring Fitters & Suppliers, & we have been supplying and fitting carpets and floor coverings for over 10 years in the Colchester, Essex, Suffolk areas. FREE quote on 01206 575222.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Professional Service

Great advice and professional fitting at my commercial premises. Can't rate these guys high enough!

March 9, 2021
Unprompted review
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Reply from LT Carpets & Flooring

Hi Robert
Many thanks for taking the time to leave a review. It was an absolute pleasure to transform the pub.
Thanks once again


Team LT

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Arrived for appointment and fitting when they said.

February 12, 2021
Unprompted review
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Reply from LT Carpets & Flooring

Hi Chris,

Thank you for the kind words and taking the time to leave us a review.

Regards
Team LT

Rated 5 out of 5 stars

Amazing service!

Recently had Amtico LVT herringbone flooring fitted throughout the downstairs of our home by LT Flooring. Great service from start to finish and very happy with the end result. Would definitely recommend. Thank you LT Flooring!

February 9, 2021
Unprompted review
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Reply from LT Carpets & Flooring

Hi Aimee,
Thank you for taking the time to leave us a review. We are so glad you you are pleased with your new flooring as the pictures looked stunning.
Thank you for supporting a small, family business.

Stay safe

Kind Regards
Team LT

Rated 5 out of 5 stars

Fantastic Flooring!

Excellent range of products, sound, honest and sensible advice with no pressure to purchase.The fitter listened to our ideas,discussed our options and worked with us to achieve just what we wanted. He was a craftsman and we are delighted with our new floor!

December 13, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Barney
Thanks for taking the time to leave a review. As a team, we have a wealth of knowledge that gives us the ability to advise our customers. We're glad you we able to use this expertise to give a truly stunning floor.
Thanks once again

Team LT

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Plenty of help with selecting carpets and you can even take samples away without paying. Fittters quick and efficient even take away the rubbish and hoover up. They didn’t even mind moving some furniture

December 10, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Michael
Thank you so much for taking the time to leave a review. We are more than happy for our customers to borrow samples so they get the exact product desired. We are licensed waste carriers and are pleased to be able to offer an uplift and dispose service.
Thanks again

Team LT

Rated 3 out of 5 stars

Lee fitted my lounge and hall flooring…

Lee fitted my lounge and hall flooring and couldn't be happier with the work, was very clean tidy and all at a fair price. However, I recently asked for a quote for three bedrooms, stairs and landing (total 62 Square meters) in a £20.99 square meter carpet and was quoted £2,800!!!! A company local to Colchester quoted £18.99 square meter on this carpet and £310 for the top quality underlay which works out £1,500 and a local carpet fitter who has been going for 20+ years has quoted £250 to lay the carpets. Just trying to work out where the extra £1,050 comes into it? Having queried this quote was told they 'offer a different service'???? Very disappointed with the muggy quote, would recommend the service buy obviously its now at a very high premium! Wish you all the best but I'm a Scutcher and there is no moisture behind my ears!!!!

November 14, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Sarah,

Many thanks for the review, we appreciate that you were able to source the carpet elsewhere and get a local fitter to install it for you.
We are a company that pride ourselves on carrying out top quality work and very reasonable prices. The two jobs don't compare, as our fitters work for us and we also included in our price the full uplift and dispose of the existing flooring, which you need to be a licensed waste carrier to be able to offer this service, plus the costs of skips. You don't mention that your fitter has agreed this in his price. We offer the complete service from quotation to install with full after sales service. This you don't get by just going for the cheapest.

Regards

Team LT

Rated 5 out of 5 stars

Love our new flooring

Love our new flooring. We tried three different flooring companies but they couldn’t offer exactly what we wanted done it was too difficult. No Such problems with LT Flooring they assured us it could be done and wasn’t an issue at all. The fitter was very professional and made sure we were happy with it the whole way through the fitting process. It looks amazing and we are happy we chose to use them.

November 1, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Karen

Thanks for taking the time to leave us a review. It really means a lot to us. We're so glad we were able to give you the flooring that no one else could!!

Thanks once again.

Team LT

Rated 5 out of 5 stars

Great looking and very hard wearing flooring

The floor was a luxury vinyl plank, and not cheap but really good quality. What the team were able to do was lay it so it was level across the whole ground floor, including the conservatory, using levelling boards and compound (I think-not sure of the specifics). Anyway the result is a beautiful and really hard wearing floor that buts up completely to the skirting and architraves around doors etc. The team were cheerful and friendly and worked really hard. I was particularly impressed by the effort they made to match the pattern of the grain from one board to the next. It looked great.

This was without a doubt a big hit to my budget, but it looks fabulous and I couldn’t be happier

October 29, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Trish,
Thank you for giving us the opportunity to transform your home. The pictures look stunning.
I'm sure you will agree that an investment in flooring is well worth it.
Thank you for supporting a small, family business.

Kind Regards
Team LT

Rated 5 out of 5 stars

Totally recommend LT Flooring 100% from…

Totally recommend LT Flooring 100% from the moment we walked into the showroom, nothing was too much trouble, polite & helpful even let us take boards home to check! - on the day, turned up on time! again polite & helpful, will definitely be using them again!

October 26, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Kay,
Thank you for your supportive review and your continued custom.
we look forward to doing the next room and the rest of your home when the works are completed.

Kind regards,
Team LT

Rated 5 out of 5 stars

Excellent service

Herringbone parquet flooring fitted in the hall and dining room.
This is the second job I’ve had completed from LT Flooring.
The fitters are engaging, friendly, efficient and tidy up after.
Would definitely recommend.

October 23, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Michelle
Thank you so much for taking time to leave a review. We're were so pleased to be able to have the opportunity to come back to transform even more of your home. We look forward to doing the rest of the house!

Thanks once again.

Team LT

Rated 5 out of 5 stars

100% Recommend

We're currently in the middle of renovating our house and wanted to look for new carpets and flooring for the hallway. We came across LT Flooring on google and decided to request a quote. LT Flooring were brilliant from the beginning, we got to pop into the shop back in August and look at the different samples. The work has been completed this week and it looks amazing. For quite a narrow hallway, it has made a huge difference and we are very pleased with the result and hard work of LT Flooring Ltd. Would 100% recommend. Thank you!

October 22, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Ellis

Thank you for taking the time to leave a review. It really was such a pleasure to transform your hallway amongst other areas. We're so glad that you're so pleased with the end result.

Thanks again.

Team LT

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We have been using LT flooring for the last couple of years throughout our care homes, they use high quality products and have a great friendly team. We have always been happy with their service. Thank you.

October 13, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Marlon,
Thanks for taking the time to leave a review. Our fitters have loved fitting out your care homes and have loved seeing how we can transform your customers rooms. We look forward to continuing to transform your beautiful care homes.

Team LT

Rated 5 out of 5 stars

Very good service and he’d working tradespeople.

Very good service and the people who fitted the floor did an amazing job. They obviously cared about leaving a really good finish and they worked really hard.

October 8, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Richard
Thanks for taking the time to leave a review. Being a small, family business we can offer the extra level of care that larger companies can't offer. We're so pleased that you recognised our level of quality of work. We're always very proud of our fitters.
Thanks once again

Team LT

Rated 5 out of 5 stars

Service & customer experience 100%

When choosing flooring, it was a no-brainer to go with LT flooring.

The two things I look for from any business is service and the customer experience. I’m happy to say LT flooring excelled 100% in both areas.

From the moment we walked in the store, the knowledge and level of service were impeccable and 2nd to none.

I strongly recommend LT flooring for any of your flooring needs.

September 10, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Chris
Thanks for taking the time to leave a review. As you know, being a small business yourself, these reviews reflect the level of service that we give all our customers.
Thank you for giving us the opportunity to make your house a home.
Team LT

Rated 5 out of 5 stars

A very professional and helpful…

A very professional and helpful company. The service was first class and I am delighted with the result.
Thank you

September 5, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Christine,

Many thanks for the very kind words, as you know we take great pride in what we do and just love transforming our customers homes. We look forward to seeing you again.

Regards
TeamLT

Rated 5 out of 5 stars

Highest customer service

such a helpful company throughout the whole process. We definitely were a challenging customer with so many questions and very undecided on which flooring to settle on from the huge/ excellent selection. After finally deciding they managed to get our job completed much earlier than expected to the highest quality. could not be happier. don't hesitate to use this company.

August 21, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Peter
Thanks so much for taking the time to leave us a review. We're here to answer any questions and help you with your choices so it was a pleasure rather than a challenge. We loved the rainforest concept you were striving for too.
Thanks once again

Team LT

Rated 5 out of 5 stars

Highly recommend

Great service, reliable, friendly, professional.

August 14, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Claire,

Many thanks for the kind words and taking the time to leave the review.

Regards
Team LT

Rated 5 out of 5 stars

The complete package...

We've used LT Flooring a couple of times now and they have been superb on both occasions. As well has being friendly and accommodating in our requests, they're competitively priced, with great products, which is finished off with great workmanship. They're the complete package. Thank you LT Flooring.

August 4, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Matt
Thanks for taking the time to leave a review. It's always great for us when customers return giving us another opportunity to transform more rooms in their homes. We're so pleased you're both happy with the end result and thank you again for your custom.

Regards

Team LT

Rated 5 out of 5 stars

Really friendly helpful people

Really friendly helpful people. Carpet/floor fitters were polite, speedy and very neat. All service, before during and after order was exceptional. Not their fault all carpet at the moment is grey but they did accommodate our bizarre request for blue!
Definitely go back

July 25, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Karen
Thanks so much for taking time to leave a review.
We are very pleased you like the finished results.
We look forward to seeing you again.

Regards
TeamLT

Rated 5 out of 5 stars

Best in Essex

With a amazing Selection of flooring you can’t go wrong at LT. With the best fitters in Essex you won’t be disappointed in having your flooring installed by them.

June 10, 2020
Unprompted review
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Reply from LT Carpets & Flooring

Hi Darren
Thanks for the lovely review. We're so glad you were pleased with our large selection of flooring. We pride ourselves on having the best show room in Colchester. Our fitters are highly trained and skilled which is what makes us the best at what we do.

Team LT

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