Lubas Medical Reviews 35

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Always a friendly voice. Also understanding clients problems in these strange days.An example..I had to cancel at short notice my attendance on Face2 course but was not made to feel bad and will arr... See more

Rated 5 out of 5 stars

A very comprehensive, detailed and engaging course where I have learnt many skills to cope with emergencies that will not be limited only to sport. This course should be mandatory training for the... See more

Rated 5 out of 5 stars

I have full trust in their medical knowledge and experience to continue my CPD with them. Highly knowledgable and experienced staff who provide medical cover in high end sport. I have done many of... See more

Rated 5 out of 5 stars

The team at Lubos, as always, were supportive and engaging. Making the sports trauma management a really interactive course. Thank-you

Company details

  1. First Aid Station
  2. Educational Institution

Information provided by various external sources

Our medical training courses are delivered by qualified paramedics with a wealth of medical experience. We can also provide paramedics for your event.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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Rated 1 out of 5 stars

A disappointing experience

“We treat every customer as an individual” Lubas claim on their website - I’d personally strongly disagree with this statement. After leaving my house at 5am and travelling 4 hours on 3 trains to attend this course me and another attendee needed to leave 2 hours early in order to catch our trains home. This was apparently a huge issue and meant we would not be certified for completing the course even if attending the full second day - meaning I had personally travelled 8 hours and spent a decent amount of money on doing so for no reason. This would perhaps be understandable if other attendees to the course had not turned up two hours late in the morning due to their own travel issues (despite the fact they were local) and were still allowed to continue on with the day.
I feel claiming they value and respect their customers and that they are “strong believers in treating others as we want to be treated” is beyond ridiculous after this experience - my acquaintance and myself felt pretty ridiculed by a particular tutor in front of the other attendees when we needed to leave. Overall a very negative experience for myself which means I will certainly not be recommending to anyone I know.

February 19, 2020
Unprompted review
Lubas Medical logo

Reply from Lubas Medical

Hi Holly,

Firstly I'd like to apologise that you felt this way and that I appreciate your feedback.

As this review was posted prior to the end of the course, my understanding was that the instructors had spoken with you and your colleague on the 20th Feb (the start of the second day of the course) and that you had both received the qualification as expected. If this is not the case, please let me know and I will contact you to discuss the feedback further.

As a small, family run business, customer service and experience are the most important part of the services we offer. We take all feedback very seriously and appreciate you taking the time to help us improve our services if required moving forward.

If you would prefer to contact me directly to discuss the matter, my email address is chris@lubasmedical.com. I'd be more than happy to hear your feedback and see how we can look to resolve any outstanding issues you may still have.

Many Thanks

Chris Lubas

Rated 5 out of 5 stars

Sports Trauma Management Course

I attended the Lubas Medical Sports Trauma Management course when I started working pitchside in rugby last year.

The course was fantastic and really equipped me with the confidence and knowledge to be able to support my players on the pitch. The expert trainers explained and demonstrated everything incredibly well and had tons of patience. The course was really hands-on and I left feeling much more confident in my pitchside role.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic course

Fantastic course. I feel so much more confident following the course. I would recommend to any professional / medic working in the sports arenas. Teachers were fantastic and very knowledgeable.

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Sports Medicine Courses

I’ve been fortunate to undertake a number of Lubas Medical courses in the past. Most recently an update on my Pitchside Trauma Management.

Paul and the team are unbelievably knowledgable and have a wealth of experience in sport to draw from.

I highly recommend Lubas Medical for their FASE1, FASE 2 and Pitch side Trauma courses.

December 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great workshops

Great workshops! Friendly, helpful leaders who I can honestly say make me love pitchside work even more than I already did providing me with the correct care advice.

December 4, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic course with expert trainers

Fantastic course with expert trainers. I couldn't ask for better support and knowledge.
I went in with some concerns due to a previous experience and they couldn't have been more supportive. Spending time with me talking through what I went through.
I found the course had a relaxed learning environment but very thorough.

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic extremely well qualified team…

Fantastic extremely well qualified team who are open, friendly willing to answer even the daftest of questions (which have more than likely been asked before). Have attended a number of courses provided by them and all have been fantastic value for money and have provided me with knowledge and confidence to carry out my roles.

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

A* for training

I have full trust in their medical knowledge and experience to continue my CPD with them. Highly knowledgable and experienced staff who provide medical cover in high end sport.

I have done many of their courses to up skill and broaden my knowledge as a therapist. If you are working within a sports environment these guys are at the top of their game in providing you with the skills needed to work pitch side.

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Sports Trauma Management

I completed the Sports Trauma Managment course with Lubas Medical. The course was full of relevant practical skills which improved my confidence when treating players pitchside. The staff were very interactive, engaging and knowledgeable.

August 25, 2019
Unprompted review

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