The instructor that we had was really good. Put people at ease straight away. Encouraged the quiet ones to participate ( me ) . He was really good at explaining things in a way that was easy to unders... See more
Company replied
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Review summary
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Reviews shaping this summary
The 2 day refresher sessions were very informative, just about the right amount of time and pace, practical's were a good way of getting involved and hands on experience. Questionnaires helped to rea... See more
Pete and Pete were both incredibly knowledgeable. Everything was explained simply and clearly with plenty of time for practice. The trainers were supportive, friendly and helpful, making sure the whol... See more
Company replied
Pete our trainer was brilliant. Responded to questions very well and was able to support learners to pass the First Aid course. Training building at Team Valley had brilliant facilities. Would highly... See more
Company replied
Company details
Written by the company
The North East Ambulance Service provides award-winning, paramedic-led, First Aid, Health & Safety and Trauma Training courses. Since 2012, we have trained more than 22,000 delegates from over 1,400 businesses and organisations. The money that we raise through training and event cover is reinvested back into our ambulances and crews. Given the challenging environment we operate in, we massively appreciate the support we receive from our customers. Choosing us as your training provider really does make a difference and enables us to invest more into patient care.
First Aid Training with North East Ambulance Service
Written by the company
- Thank you
- The money that we raise through training is reinvested back into our ambulances and crews. In the last complete financial year (2017/8) we contributed to the provision of: • a fully equipped rapid response vehicle • a paramedic • an ambulance care assistant • a call handler in our operations centre, and • a dispatch officer in our operations centre. Thank you to all our customers! Choosing us as your training provider really does make a difference and enables us to invest more into patient care. Please visit our website, where you can find more information and book courses: www.firstaidneas.co.uk
Contact info
North East Ambulance Service Education Centre, NE11 0PJ, Gateshead, United Kingdom
- 0300 777 2717
- commercialtraining@neas.nhs.uk
- firstaidneas.co.uk
Friendly, informative, practical.
Friendly, informative, and practical. Efficiently conveyed key information.
April 1, 2026
Unprompted review
informative training session …
very impressed by the content and information shared by the trainer. Leant some new facts/procedure's.
March 25, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much Angela!
Attended my FREC 3
Attended my FREC 3 Course on the 09/02/26 with NEAS. The course was well presented and the equipment and scenarios made it realistic.
The course staff were amazing and they had the experience to back up what they were teaching us. I would definitely recommend the North East Ambulance Service for anyone considering doing their FREC.
February 9, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you Tony!
A great experience
A great course , FREC3, the training team at NEAS brought their experience and knowledge, together with some great humour and laughs. Was really good throughout , pace was just right with some good scenarios .. cant wait for FREC4 ..hoping its coming 🤞
February 13, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much Craig!
Will pass this on to the team.
First Aid Training
I would like to thank the trainer for being patient and understanding about my English ability. They were very supportive and provided clear guidance, which really helped me understand the content of the course better.
February 18, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much!
Very informative and useful
Very informative and useful. Great balance of theory and practice. Peter and Neil were brilliant and very engaging! Thank you!
February 18, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much!
The FREC 3 course I attended last week…
The FREC 3 course I attended last week was an amazing learning experience, and the instructors were brilliant throughout. They had a fantastic rapport with all the students, created a supportive atmosphere, and made the learning genuinely enjoyable. Phil and Pate were our instructors, the knowledge they shared was incredible.
February 9, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!!!!
Really enjoyed the course.
Really enjoyed the course.
Learnt lots and Pete was really helpful and delivered the content well in a relaxed and informative manner
February 11, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you Craig
Reply from North East Ambulance Service - First Aid Training
Thank you Peter!
Great trainer and very knowledgeable…
Great trainer and very knowledgeable allowed for discussion and picked from real experiences
February 11, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much!
Excellent first aid training
Pete was a fantastic trainer. Probably the most valuable training course we’ll ever do. Really straightforward and common sense approach.
February 11, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
We love this thank you!
A profoundly enriching learning experience.
My experience was educative as well as very enlightening. The tutors were very friendly, receptive and willing to go the extra mile just to make sure that we all understood the course and I guess that made the assessment at the end of the course an easy task because we where taught properly and the practical sessions were amazing as we all had enough time to carry out each exercises as many times as possible or as we wanted just to be well grounded. Thanks to the NHS North East Ambulance Service for their services to humanity and their immense efforts and contributions to saving lives.
February 2, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much for this!
Brilliant First Aid Training!
Pete and Pete were both incredibly knowledgeable. Everything was explained simply and clearly with plenty of time for practice. The trainers were supportive, friendly and helpful, making sure the whole class was competent by the end.
February 2, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much!
I will pass this on to the two Petes!
Great Facilitator
The facilitator was very good and the content of the course very useful.
February 2, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much!
The 2 day refresher sessions were very…
The 2 day refresher sessions were very informative, just about the right amount of time and pace, practical's were a good way of getting involved and hands on experience. Questionnaires helped to reassure our knowledge. Very well presented and clear. Enjoyed the course.
January 26, 2026
Unprompted review
CPR & Medical Emergency Training ⭐⭐⭐⭐⭐
We had a full day of CPR and Medical Emergency training spread out over 2 sessions.
As usual the service from NEAS was amazing!
Pete and Tony looked after us, they made the training fun and updated us with all the new changes.
The full team enjoyed their day - so thank you!
⭐⭐⭐⭐⭐ from Roseworth Dental Centre.
January 28, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Love this! Shared it with the lads.
Bandages and banter!
Peter was a fantastic instructor and made the whole experience fun, informative and well instructed! We all had a fantastic day and my team recommend him to do all our training in future!
Great man, great stories and a great teacher! 10/10 needs a pay rise!
January 28, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you for this Dale! I have passed this on. I agree all our trainers are amazing.
First Aid at Work Training
Our instructor Andy was so friendly, extremely knowledgeable and approached first aid training with an open, honest and inviting perspective. He made everyone feel confident and reinstated our knowledge through repeated practical elements so we could put the theory he taught us into practice. The three-day course flew by and I couldn't recommend Andy and NEAS more for this training.
January 8, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much! I have just shown Andy this review this morning. He was over the moon and appreciates the feedback.
Engaging and Informative!
Andy made the 3-day first aid training engaging and informative throughout, and I really enjoyed learning this life skill!
January 8, 2026
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
Peter was great very informative and…
Peter was great very informative and engaging, look forward to seeing him every year for our annual training!
December 2, 2025
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
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