Lube Mobile Reviews 

2,970
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the staff for their professionalism, knowledge, and punctuality. Many people appreciate the convenience of the mobile service, allowing repairs and maintenance at their location. Reviewers also note the efficiency and quick resolution of vehicle issues, with mechanics providing clear explanations and valuable advice. Conversely, a small portion of people felt dissatisfied with pricing, reporting services were more expensive or included unexpected additional charges. Some reviewers also noted issues with mechanic competence, including attempts to upsell unnecessary repairs or leaving problems unresolved. A few customers also experienced poor communication or unhelpful responses from customer service.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the promptness, professionalism, and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, friendliness,... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding certain services, like a $385.95... See more

Product

Customers consistently note ambiguous experiences with product, with some reporting issues like incorrect... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers expressing extreme dissatisfaction,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Called Lube Mobile, and they came by the next morning to help determine that my car battery was dead. They were absolutely lovely—quick, professional, and very easy to deal with. They were able... See more

Rated 2 out of 5 stars

I booked Lube Mobile for a yearly service on my 2015 Nissan Navara. The service itself came to $385.95, which I considered reasonable. However, I was then charged an additional $286.92 to re... See more

Company replied

Rated 2 out of 5 stars

DO NOT USE LUBE MOBIL Last week i had trouble with my car, the electric brake just would not release, i rang NRMA ROADSIDE, he said i would need a mobil mechanic- so i rang LUBE MOBIL he tri... See more

Company replied

Rated 5 out of 5 stars

I made contact with Lube Mobile to replace a Starter Motor that was noisey and ready to fail on my Mazda CX5. John was prompt in offering me a suitable quote with their current promotional deal. Bikas... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

About Lube Mobile

Information provided by various external sources

Welcome to Lube Mobile. Car Service and Car Repair with ultimate convenience provided by our friendly mobile mechanics.

Stay at home or work and relax. All work quoted before starting, keeping you in control of costs. Nationwide Warranty for peace of mind.

Click or call now for a quote.


Contact info

3.2

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(2,970)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not happy with the egr cleaning service…

Not happy with the egr cleaning service on my mq triton By van m37
His compressor wasn't working to spary the chemical into the intake system.
Went in for five minutes and I came out and he packed his stuff in his van and told me it's done.
And charged me $380 for half an hour
Again do not use them.

July 26, 2025
Unprompted review
Lube Mobile logo

Reply from Lube Mobile

Hi Mr Singh,

Thanks for your feedback, and we're sorry to hear about your recent experience with our EGR cleaning service. This isn’t the standard we aim to uphold.

We take concerns like this seriously and will be reaching out to you directly to better understand what happened and see how we can resolve the issue.

Kind regards,
Lube Mobile

Rated 1 out of 5 stars

Over priced on every aspect!!

Over priced on every aspect!!! Charged me $750 dollars for a $500 part... Charged me $250 for an hour and a half labor which was a 10 minute job (especially when it's stated that the first 15minutes of labour are free?!)... And $100 dollars to plug in their computer to identify the fault... $1300 later, the car might be fixed but I was ripped off to no end!!!

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience by very helpful…

Excellent experience by very helpful and nice mechanic, Mohit.
Replaced water pump, very methodical and professional mechanic, and good to talk to whilst he was fixing my car.

July 14, 2025
Unprompted review
Lube Mobile logo

Reply from Lube Mobile

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with Mohit. We'll be sure to pass along your feedback to him. If you ever need anything in the future, don't hesitate to reach out!

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

This is a predatory business that takes advantage of women and people who don't know any better. Took advantage of my girl. $330 charge to refill transmission fluid and top up engine oil and jump start a car.... (20 MINUTE JOB AT MOST ) IS A F$#@%! RIPOFF. What you will be charged at a minimum. $99 call out fee for 15 mins. $200 and hour for labour ( this is extreme obviously ) Plus, Plus, Plus "miscellaneous fees". I'll bet you're already too late to read this and avoid this business and you are here because you have been ripped off and burnt like my girl was. NO INTEGRITY

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Lube Mobile at all costs.

Avoid Lube Mobile at all costs.

My experience with this company was nothing short of appalling. I was told by a Lube Mobile mechanic that my car had over $1,500 worth of mechanical issues and would not pass a pink slip unless I had them repaired immediately. The way this was delivered caused me extreme anxiety — especially as a mother — thinking I was unknowingly driving an unsafe car with my children.

I then took my vehicle to a trusted, independent mechanic for a second opinion — and was told there was absolutely nothing wrong with my car. It passed inspection with no issues and was confirmed safe to drive.

What makes it worse is the dishonesty I encountered. The Lube Mobile mechanic failed to tell me it was much cheaper to have my rotors machined rather than replaced — attempting to upsell unnecessary parts and labour instead. This is not just unprofessional, it’s unethical and predatory.

Their follow-up offer of a “complimentary service” was frankly insulting and completely missed the point. I wouldn’t trust them to touch my car again.

I am lodging a formal complaint with Fair Trading and will be sharing my experience widely to warn others. Their conduct raises serious questions about how many other people — especially women — they are misleading or scamming

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

Lube mobile are just full scammers

I would never use this scamming company again. What started out as split hose's then went to 5k in parts and labour. Then the phone call comes nah you need a new motor $13k on top of 5k scammers never put the car back together and charged me for it. Went else where got the job done under half their price with 6 month warranty. No transparency with there rip off pricing. Do not use these scamming people

July 7, 2025
Unprompted review
Lube Mobile logo

Reply from Lube Mobile

Hi Adam,
We're very sorry to hear about your experience and take this feedback seriously. This is not the level of service we strive to provide, and we'd like the opportunity to investigate the situation further.

Please contact us directly so we can look into what happened and address your concerns properly.

Transparency and customer satisfaction are extremely important to us, and if we’ve fallen short, we want to make it right.

Kind Regards,
Lube Mobile

Rated 5 out of 5 stars

Amazing service by Jake (S23)

Amazing service by Jake (S23) my Technician. My old Holden rodeo destroyed the Throw out Bearing, Clutch needed replacement, clutch housing etc. i tried to get local mechanic to look at it. After 2 days of waiting for them to turn up. i ended up going online and tried Lube Mobile for the first time. i booked an appointment on Friday for Monday morning. Jake turned up on time. Found problem, car was towed to workshop the next day, to big of a job for onsite work, gear box had to come out. i needed car urgent as my sons funeral was Thursday. As soon as the car got there Jake got to work. He rang me Tuesday to tell me the extent of job and he also found more wrong with the oldgirl. 2000 Holden Rodeo. i thought there is no way it would be ready for Thursday. Wednesday i called to see if car would be finished, Jake told me he would work back, because i needed the car and he worked overtime by 1 and half hours to finish it off. What and amazing Guy to go above and beyond like that, one other mechanic stayed back also to help out, These Guys are absolutely 100% A1. Thank you guys the car runs like new. if i used anyone else im sure it would still be stuffed. Got to the Funeral all went great, one less problem. i will us these guys for all me car problems from now on. Thank you so much

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very Very good work

The job Andy did on my Peugeot RCZ diesel was brilliant, it had started to smoke excessively, he diagnosed the fault, sourced what he needed (not an easy task with these cars) and got a 300,000 km car running like new. Fantastic job, very much appreciated!

June 3, 2025
Unprompted review
Rated 1 out of 5 stars

Lube Mobile charge double the costs of other mechanics

I needed to service and register my car

There were two different quotes. Work that needed to be done to register and work that is highly recommended so that the car does have serious issues in the future.

Registration work: $1200
Additional recommended work: $2500

I paid for the registration work and went to a mechanic who I trusted (Couldn't get there originally because the battery was dead and wouldn't jump start).

The mechanic quoted the above, additional work at $1200 and confirmed that basic stuff, like coolant levels, were not done. WOW. Yes you can have different costs and services applied but over 50% up charge on the service feels criminal.

June 16, 2025
Unprompted review
Lube Mobile logo

Reply from Lube Mobile

Hi Brendan,

Thank you for taking the time to share your experience we truly appreciate the feedback. We’re sorry to hear you felt disappointed, and we want to better understand what happened.

Our goal is always to be transparent and provide high-quality service, so it’s concerning to hear that some of the recommended work may not have aligned with your expectations or experience elsewhere. We’d really like the opportunity to look into this further and see how we can make things right.

When you have a moment, please reach out to us directly. We’d love the chance to talk this through and work towards a resolution.

Kind regards,
Lube Mobile

Rated 5 out of 5 stars

Thank you to Mechanic Amir Car 75 from Liverpool in Sydney for your excellent service repairing my ute's clutch and power steering systems. Amir worked tirelessly to achieve a perfect result!

Thank you to Mechanic Amir - Lubemobile Car 75, from Liverpool in Sydney, for your excellent service repairing my ute's clutch and power steering systems. Amir worked tirelessly to achieve a perfect result! Thanks also to Lubemobile for sending your most senior mechanics to advise Amir when he requested that experienced assistance. I am 72 yrs old and it was wonderful to see that Lubemobile passes down the knowledge from the older mechanics to their younger mechanics like Amir. However, Amir had that determination to succeed and he did succeed by working logically through a very challenging repair job! Thank you Amir!!

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Rushed inspection job #914836

However I'm not pleased as it seems rushed.

i received footage at 1643.. the last footage of the inspection was received at 1706.

So I paid
$300 for a 20min nspection which apparently included a test drive?. I gave specific instructions that the car dealer closes at 1730pm.

The inspection was booked btwn 2-4pm.

As a customer I'm not confident in purchasing this vehicle based on this inspection. It has let me down.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Needed an alternator asap

Needed an alternator asap. Very efficient and quick service by Jack W06. Walked me through the whole process. He also made sure to check whether i needed the alternator. Will highly recommend him

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY This company…

DO NOT USE THIS COMPANY This company will rib you off ..they tell lies..
I had the rings on the fuel injected replaced but the problem got worse so I called him back and told me I need 4 new fuel injectes for $4400!!! I had a second pinion and was told that it needs the clamps that hold the fuel injected down ..I rang the manager and said the work has warranty on it so they came and picked up my car to take it to their work shop ..the mechanic that bought the car back had open the bonnet as soon as I came he quickly put the bonnet down and insisted on me taking the car for a test drive and I didn’t realising what he was up to ..I was driving my car hardly any oil in the hydraulic system so when the mechanic bought the car back he would of seen ALL the oil everywhere under the bonnet ..
My car came back with faulty hydraulic system but it went inn working perfectly!!!
What the HECK did they do to my car!!!
They also STOLE from my car the covers on the bolts on the wheels there is 7 missing ..
Also one of the mobile mechanic told me I need a new exhaust with the filter $6000 ..
I found that my car does it electronically…

April 24, 2025
Unprompted review
Lube Mobile logo

Reply from Lube Mobile

Hi Susanne,

Thank you for taking the time to share your experience. We're genuinely sorry to hear that you feel let down and concerned about the service you received. This is certainly not the experience we aim to provide our customers.

We take all feedback very seriously and are committed to resolving any issues where possible. We understand your frustration, and we would like the opportunity to investigate this matter fully, including the concerns.

Please get in touch with us directly, as we’d like to look into the details with our team and work toward a fair resolution. If any misunderstandings or mistakes occurred, we want to make them right.

We appreciate the opportunity to speak with you directly and address your concerns properly.

Kind Regards,
Lube Mobile

Rated 5 out of 5 stars

Brilliant service

Riste (Mobile Code-NF62 )
This gentleman was very professional and polite , very hard to find people like him . He found the problem with my car with no hesitation. I will definitely tell everyone to call this service. Thank you v ery much Riste.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

My overheating Aston Martin DB7

My Aston Martin DB7 had a serious overheating problem, meaning I was unable to take it to a repairer without incurring the cost of having it towed. I was able to book an appointment online quickly and easily.Liam in van L11 identified and resolved the problem and since Aston do not offer an over the counter parts service he had to make the necessary gasket.
Not the cheapest but my personal experience of the convenience and professional service means I would recommend Lube Mobile to anybody.
Chris

May 13, 2025
Unprompted review
Rated 1 out of 5 stars

Very unreliable

Very unreliable . Told me they would see my broken down car between 1-3pm then I got an email saying it would be seen at 10-12 so I phoned to double check and they told me the manager had changed my time for my car to be seen and to go back to my car . They never came and I I phoned back and they said it will be between 1-3pm that the email was a glitch and the previous person on the phone had given me the wrong information . They then never showed up between 1-3pm . I phoned at 315 and they said they would phone the mechanic to see where he was and get the mechanic to phone me . No one phoned me back. I phoned lube mobile again and got the same response . I then got a phone call from the manager stating they had my wrong mobile number and were not able to contact me that they could not attend to my car today. (I had phoned them multiple times and was never told this). Waited all day for them to show up when I could have called another mechanic. Never again.

May 12, 2025
Unprompted review
Lube Mobile logo

Reply from Lube Mobile

Hi Molly,

Thank you for taking the time to share your experience, and we're truly sorry to hear about the frustration and inconvenience caused by the scheduling issues you encountered.

This is certainly not the level of service we aim to provide. Your feedback highlights areas where we need to improve our communication and reliability, and we take this very seriously. We understand how important it is to have accurate and timely support.

We would appreciate the opportunity to look into this further and make things right. If you're open to it, please contact us directly with your booking details so we can investigate and follow up with the team involved.

Thank you again for bringing this to our attention.

Kind Regards,
Lube Mobile

Rated 5 out of 5 stars

Amazing Service Experience!

I had a fantastic experience with Lube Mobile, thanks to Con. I received a callback almost immediately after booking, and he arrived within half an hour—super efficient and much appreciated. Con was friendly, professional, and clearly very knowledgeable. About an hour into the service, another Lube Mobile mechanic who was nearby came to assist with the diagnosis, and together they worked thoroughly to pinpoint the issue. Even though I decided not to go ahead with the repair due to cost, Con was incredibly understanding and never made me feel pressured. His honesty, patience, and the effort he put in really stood out. If you’re after someone who genuinely cares and takes pride in their work, I highly recommend asking for Con.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Over tightened sump plug causing massive leak

Just needed a service for the warranty, the car had only done 3,000kms 5 months prior. He tried forcing us to pay for him to change the air cabin filter for $350 i declined, it was a $80 to $100 filter and take 4 minutes to change.
He didnt do the airfilter as he didnt know the brand, he couldnt reset the service remimder as he didnt know how as it was the first mercedes he has serviced. A few weeks later we noticed oil in our garage, turns out the sump plug had been over tightened and the o ring was compressed and was leaking oil. We now have to pay to get it replaced and fingers crossed he hasnt threaded it. I have made contact with lube mobile and waiting for a reply. There was no leak prior and nothing noted on the report. These guys are a bunch of hacks

April 23, 2025
Unprompted review
Rated 3 out of 5 stars

Rip off

Rip off. Call out fee of $100. The mechanic was there for half an hour before explaining the car needed to go to the workshop and I was charged another $100.

April 23, 2025
Unprompted review
Lube Mobile logo

Reply from Lube Mobile

Hi Wayne,
Thanks for your feedback, and we're sorry to hear you felt let down. We understand your concerns and will be reaching out shortly to discuss the charges and see how we can make things right.
Kind Regards,
Lube Mobile

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look