Ordered both products on a Thursday night, arrived Monday. Customer service sent a personal welcome email with usage tips. The Sensation Serum worked the very first time - immediate warmth, increased... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product is fantastic. I had a major relief of itching and burning within the first week of taking it. After a month, I stopped my hormone creme. I still have three month to go and hope my vaginal... See more
Company replied
Let me tell you - I've fought with subscription companies for HOURS trying to cancel. Lubracil? Two clicks online. Done. No phone calls, no "are you sure," no guilt trips. Just respect for customers.... See more
Company replied
My husband and I were barely intimate anymore because I couldn't feel anything and had zero desire. Dead bedroom situation. Started using Sensation Serum about 6 weeks ago and the change has been dram... See more
Company replied
3.8
Great
212 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This stuff really works !
I’m 5 weeks into the full 8 recommended and am pleased to report good results. Within the first week I felt relief from the last traces of itch/burn that topical steroid and estrogen creams didn’t quite cure.
I know it’s helping because those symptoms returned immediately the day after I forgot a dose (4 times).
This is product might actually get me back “in action” which my husband will appreciate. 😊
January 9, 2026
Unprompted review
Reply from Lubracil
Hi Sarah Mitchell,
Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with our Lubracil Oral Softgel!
Your trust means everything to us, and we're honored to be part of your wellness journey.
If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245
We're here for you.
Warmly,
The Lubracil Team
Natural and it works!!
I'm lving this prodct so much! It has truly made a noticeable difference! It makes me so happy and relieved that it's made from natural ingredients and it delivers what it says ✨️
December 29, 2025
Unprompted review
Reply from Lubracil
Hi Billy Rodriguez,
Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel! Our ingredients are sourced from Japan and carefully selected to ensure high quality and safety.
Your trust means everything to us, and we're honored to be part of your wellness journey.
If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245
We're here for you.
Warmly,
The Lubracil Team
These DO work! Have purchased another month supply!
I really like this product a lot. I really wasn't expected to find a difference after starting to use these gels, but I can't deny that. I could notice the difference within the first week to 10 days and haven't needed any other form of lubricant since then. Already ordered my second package. It's pricey, so I took a star off for that, but it does work.
December 29, 2025
Unprompted review
Reply from Lubracil
Hi Rhonda Reed-Pischke,
Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel! Our ingredients are sourced from Japan and carefully selected to ensure high quality and safety.
Your trust means everything to us, and we're honored to be part of your wellness journey.
If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245
We're here for you.
Warmly,
The Lubracil Team
Best vaginal moisturizer
I've been using this product for over 3yrs best on the market. Easy to swallow no after taste. Works great. Would highly recommend.
December 26, 2025
Unprompted review
Reply from Lubracil
Hi Ryan Lasorsa,
Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel!
Your trust means everything to us, and we're honored to be part of your wellness journey.
If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245
We're here for you.
Warmly,
The Lubracil Team
Lubracil is the biggest RIP OFF…
This company is the biggest RIP OFF EVER!!! They put a tiny check box in an obscure part of the order page that if you don't UNcheck, it enrolls you in the subscription program that they will NOT LET YOU CANCEL! Despite repeated calls and emails, you get some robot of an imbecil that barely speaks English on the other end of the phone, who just reads & repeats nothing more than a script. They adamantly refuse to refund you, following 'policy' & when you demand to speak to someone who CAN authorize a refund (for products you never ordered!) they tell you there's no one to transfer the call to & simply keep repeating the same canned script. I ended up disputing $300 charge. BEWARE!!!!
December 22, 2025
Unprompted review
Reply from Lubracil
Hello Chris Bailey,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
To clarify, Lubracil does not use pre-checked boxes at checkout. Any subscription must be actively selected and is clearly disclosed before purchase. That said, we understand how frustrating unexpected charges can be.
We’re happy to offer a full refund and review this right away. Please contact us at:
📧 support@lubracil.com
📞 1-833-582-7245
with your order details so we can resolve this promptly.
Warmly,
The Lubracil Team
Excited to get relief
I have just started taking them. But I like that they are oral and my Dr. recommended them. Shipping was fast and very communicative company
December 22, 2025
Unprompted review
Reply from Lubracil
Hi Jennifer Auchmoody,
Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel!
We work hard to make everything as smooth and supportive as possible, and it truly means a lot to know it shows.
If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245
We're here for you.
Warmly,
The Lubracil Team
Need to use at least 2 packs to see the result
Love the moisture it gives. Haven’t had this in years. Arrived very quickly
December 19, 2025
Unprompted review
Reply from Lubracil
Hi George Courter,
Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel!
We work hard to make everything as smooth and supportive as possible, and it truly means a lot to know it shows.
If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245
We're here for you.
Warmly,
The Lubracil Team
Waste Of Money
Didn’t work for me so I went back to my estrogen cream where I get it for free from my insurance & no side effects either now that works the best also I heard coconut oil works too which is cheaper you just put some on your finger & insert it into your vagina never tried it but I have a friend who did & it worked for her!!!
October 5, 2025
Unprompted review
Reply from Lubracil
Hi McKenna Lake,
Thank you for reaching out and sharing your experience. I'm truly sorry to hear that you haven't noticed the results you were hoping for. I completely understand how frustrating and disappointing that feels.
Everyone's body responds differently, but we still want you to feel supported and taken care of. We'd really like the opportunity to review your case and see how we can help—whether that's guidance on use, adjusting your routine, or exploring other options together.
We’re happy to offer a full refund and review this right away. Please contact us at:
📧 support@lubracil.com
📞 1-833-582-7245
with your order details so we can resolve this promptly.
We're here to make things right and ensure you feel heard.
Sincerely,
The Lubracil Team
The product is decent/reps are not
The product is decent. The customer service is pathetic. After I received a product I didn’t order their rep told me that it was on $55, to which I retorted if it’s only $55 then you pay for it. That was an invitation to a war, absolute atrocious interaction. I contacted my bank and got a refund because, as you probably guessed, they didn’t even respond. They are located in Austin, Texas, here’s their local number that may get you the same rude female I spoke with-but maybe you’ll get a decent human to fix whatever they did to you.
+1 (512) 503-0535
I hope y’all flood their line! Happy day to everyone!
October 28, 2025
Unprompted review
Reply from Lubracil
Hi Trish,
Thank you for reaching out and sharing your feedback. I'm truly sorry to hear that your experience with our support team did not reflect the level of service we strive to provide. This is not the standard we aim for at Lubracil, and I understand how frustrating this must have been.
We'd really like the chance to review what happened and make things right for you. We’re happy to offer a full refund and review this right away. Please contact us at:
📧 support@lubracil.com
📞 1-833-582-7245
with your order details so we can resolve this promptly.
We appreciate the opportunity to improve and regain your trust.
Sincerely,
The Lubracil Team
Finally! Something that helps!
I was skeptical, but it really helped me. Fast shipping & great customer service when i called to update & add items to my order
December 12, 2025
Unprompted review
Reply from Lubracil
Hi Kathleen Vasal,
Thank you for your lovely feedback! We’re glad to hear you had a positive experience with our products and services.
We work hard to make everything as smooth and helpful as possible, and it’s wonderful to know it shows.
Thanks again for choosing Lubracil. 💜
Best regards,
The Lubracil Team
Where is this made
Hi there I'm just wondering where this and who makes v this product
Thankyou
December 9, 2025
Unprompted review
Reply from Lubracil
Hi Caz Hats,
Thanks for reaching out. Our ingredients are sourced from Japan and carefully selected to ensure high quality and safety.
If you have any specific questions about the product, feel free to contact us at support@lubracil.com — we’re happy to help!
Warmly,
The Lubracil Team
Seems to help more than 1 issue
I like this product. I started on 8/11/25. Taking 1 soft gel 2x day. I tried to get the special that was running in Sept, I believe. A bogo. I tried and tried to place an order but it never would go through though. So I've been paying full price through the website. Would it have worked if I went through facebook?
Good product.
December 8, 2025
Unprompted review
Reply from Lubracil
Hi Rafaela Maggio,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with Lubracil Oral Softgel.
Your trust means a lot to us, and we’re honored to be part of your wellness routine. 💜
If you ever have issues with an offer in the future, please feel free to reach out at support@lubracil.com. We’re always happy to help.
Warmly,
The Lubracil Team
It certainly helps
It has helped. Not perfect but going to keep using it since it has only been 3 weeks. I had total hysterectomy so no hormones at all.
December 5, 2025
Unprompted review
Reply from Lubracil
Hi Danielle Shay,
We’re so happy to hear that you’re seeing benefits from our Product! Supporting your wellness is exactly why we do what we do.
Thank you for trusting Lubracil and for sharing your experience with others. 💜
If you ever have questions about how to get the most out of your products, just reach out to us at support@lubracil.com
With gratitude,
The Lubracil Team
I bought 6 packs and hoped that it…
I bought 6 packs and hoped that it works for me. Unfortunately, after trying it for 60 consecutive days as directed, it did not do anything for me. So, I contacted the company requesting to return the unopened 4 packets for a refund. No one responded for a week or so. I then requested my refund through PayPal and included my proof that the company is ignoring my requests to honor their money back warranty. Finally, they emailed me back with instructions how to return the unopened product. I did as instructed. I was told by them that they received it and that if passes inspection I will get my refund 10-14 business days. I gave them 3 weeks, no refund. I sent a few more emails. A week later they reply it will be 2-3 “business” weeks for the billing department to get back to me. What the… I called their customer service and the rep who spoke very broken English put me on hold and after a while tells me my case is already been sent to a manager. “Thank you for your patience, someone will email you when your refund gets approved.” he says. I promised him to go to all social media platforms and share what a shady company “Lubracil.com” is. Now you have from one more unhappy customer.
December 4, 2025
Unprompted review
Reply from Lubracil
Hi Viki,
Thank you for sharing your experience, and we’re truly sorry to hear that you haven’t noticed the results you were hoping for. We understand how frustrating that can feel.
Everyone’s body responds differently, but we still want you to feel supported and taken care of. Please reach out to us at support@lubracil.com with your order details so we can review your case and see how we can help, whether that’s guidance on use or looking at options together.
We appreciate your feedback and the chance to make this right.
Sincerely,
The Lubracil Team
Simple to add to daily routine
As aging skin thins, it helps to have a product to alleviate drying without having to apply a moisturizer- 2 pills each morning and done. Arrived quickly & discreetly
December 3, 2025
Unprompted review
Reply from Lubracil
Hi Mam Yields,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with Lubracil Oral Softgel.
Your trust means a lot to us, and we’re honored to be part of your wellness routine. 💜
If you ever have any questions or need support, we’re always here to help.
Warmly,
The Lubracil Team
This stuff really works
I’m 5 weeks into the full 8 recommended and am pleased to report good results. Within the first week I felt relief from the last traces of itch/burn that topical steroid and estrogen creams didn’t quite cure.
I know it’s helping because those symptoms returned immediately the day after I forgot a dose (4 times).
This is product might actually get me back “in action” which my husband will appreciate. 😊
November 27, 2025
Unprompted review
Reply from Lubracil
Hi Kimberly Besser,
We’re so happy to hear that you’re seeing benefits from our Lubracil Oral Softgel! Supporting your wellness is exactly why we do what we do.
Thank you for trusting Lubracil and for sharing your experience with others. 💜
If you ever have questions about how to get the most out of your products, just reach out to us at support@lubracil.com
With gratitude,
The Lubracil Team
Too soon to tell
Arrived in a timely manner. Pills are easy to swallow. Too soon to tell if it’s working. I’ve been taking two a day for 20 days so far.
November 20, 2025
Unprompted review
Reply from Lubracil
Hi Lisa S. Downing,
Thank you for your lovely feedback! We’re glad to hear you had a positive experience with our shipping and service.
We work hard to make everything as smooth and helpful as possible, and it’s wonderful to know it shows.
Thanks again for choosing Lubracil. 💜
Best regards,
The Lubracil Team
ZERO stars
If I could leave zero stars, I would. Customer Service is so bad, I wouldn't buy from them even if the products were amazing. They sent 2 "free" products with first order and automatically enrolled those products in auto-ship that can't be returned or refunded. I returned the other product through the correct channels with an RMA number and 3 weeks after they received it, still no refund despite several emails saying they will issue it as soon as "inspected." Package was never opened.
Received a reply to this review asking me to email support. I now emailed support TWELVE times. How about looking at the emails I have already sent, providing tracking showing you have had it since Oct. 27 and issue a refund!
October 16, 2025
Unprompted review
Reply from Lubracil
Hi Deb Jackson,
We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is not the level of service we aim to provide, and we want to make it right.
We’d like to personally review your order and ensure your refund is processed as quickly as possible. Could you please contact us directly at support@lubracil.com
with your order details? We’ll prioritize resolving this for you immediately.
Thank you for bringing this to our attention, and again, we apologize for the inconvenience.
Sincerely,
The Lubracil Team
Will help restore you
After being post partum my body went through a lot of changes but this helped to restore me in a way that feels natural and back to normal. I am talking about their softgels
November 14, 2025
Unprompted review
Reply from Lubracil
Hi Yen Johnson,
We’re so happy to hear that you’re seeing benefits from our Lubracil Oral Softgel! Supporting your wellness is exactly why we do what we do.
Thank you for trusting Lubracil and for sharing your experience with others. 💜
If you ever have questions about how to get the most out of your products, just reach out to us at support@lubracil.com
With gratitude,
The Lubracil Team
Great customer service
Great customer service. My item was returned to sender by my apartment complex and they resent it free of charge priority mail!
November 7, 2025
Unprompted review
Reply from Lubracil
Hi Jennifer Ramsey,
Thank you for your lovely feedback! We’re glad to hear you had a positive experience with our services.
We work hard to make everything as smooth and helpful as possible, and it’s wonderful to know it shows.
Thanks again for choosing Lubracil. 💜
Best regards,
The Lubracil Team
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