Lucidtoys Reviews 178

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Totally satisfied with the transaction with Lucidtoys. Very sturdy packaging, in stock Firedoll Zora arrived within three days. Very impressed with build quality of Zora too.

Company replied

Rated 5 out of 5 stars

What can I say about the team and their products? Well, fantastic!!!! everyone and all products have been absolutely amazing. Ordering a doll from them has changed my life for the better. The support,... See more

Company replied

Rated 3 out of 5 stars

Although I did get the item I was expecting, it was incorrectly packed, where the plastic sheeting was crumpled that left the back with marks and the buttocks flattened. Upon inquiry, they left a... See more

Company replied

Rated 1 out of 5 stars

I contacted them about the head coming loose on 30/01/24 about a problem with a doll now I can't get through to them. Don't buy off these there warranty is none existant I'm very disappointed with... See more

Company replied

Company details

  1. Sex Toy Store

Information provided by various external sources

Lucid Toys, Explore yourself and spoil your body with our exclusive range of vibrators, dildos, sex dolls and bondage toys. Everything you will ever desire is available for you 24x7. Same day dispatch and next day delivery available.


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You should know

4.0

Great

TrustScore 4 out of 5

178 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Professionals!

I’ve got few dolls from this company and also some different items. Highly recommend them, from day one and my first order showing that they are truly professionals at what they do. Their customer service, products, everything is 5* rated. Thank you LucidToys! Be definitely back for more!

May 27, 2022
Unprompted review
Rated 4 out of 5 stars

My first doll from Lucidtoys won't be my last!

I have been collecting dolls for several years and in the past have usually placed an order and then had the long wait for the doll to be made and then shipped to the UK. So placing an order with Lucid toys last week was a departure for me but their prices are very competitive and of course the big attraction is that they have UK based stock. As it happened they had a nice Neodoll Racy Yumiko in stock which is made by Irontech and so I took the plunge and placed my order. The whole process was simple and I received emails to confirm the initial order and then the shipping. My doll arrived about 48hrs later and was well packed with no obvious damage to the box or the contents. Now I do have a lot of dolls so am used to receiving them with the odd bit of transit damage but I was pleased to find that my new gal was absolutely fine with no obvious issues. As this was my first Irontech doll I wasn't sure what to expect as I'm more familiar with another brand but based on this doll I will definitely consider them again. The tpe feels good and is not overly tacky and the skeleton has just the right amount of tension. The Irontech 154 body is nicely balanced and so makes for the perfect photo model at just 34kg (with head) and is easy to move and pose.
Overall I have to say that this was a very positive experience and will definitely look to Lucidtoys again if and when I get the itch to add another doll to my collection!

March 31, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID. . AVOID

I used an item and it broke on first use within 7 days. PLEASE KNOW THAT WHEN BUYING FROM THIS COMPANY THEY DO NOT OFFER AN EXCHANGE OR REFUND FOR FAULTY ITEMS.! THIS COMPANY IS THE WORST SEX TOY COMPANY ON THE INTERNET!!

March 18, 2022
Rated 1 out of 5 stars

In process of taking them to court

In process of taking them to court. I got a full size doll which was ti be brief rotten with corrosion. Has been inspected and salt contamination most likely from shipping and item exposed. Since porous it absorbs. You get idea a big sponge of salt and water. Items spine sheered taking out and injured partner. Nothing but insults from company. EBay don’t give money back guarantee for sex toys ( even if an enormous box arrives ) total bs. So I’m process of going to court. Lawyer loves it. No one guy balls to go whole hog and court because if type of item. I do t give a jot and only too happy to go. So here’s the review. It’s one hell of an expensive item you could be stuck with and to get resolve best you got balls to go court.
It’s a shame as it found if been resolved amicably and quick instead of this whereas no one will come away happy. But hey I’m not going to be the one with the ccj and a PR spanking that will I’m pretty sure at dvd if day be a shed load more than if they had done the decent

Take heed n draw your own one in it 👍

January 20, 2022
Unprompted review
Lucidtoys logo

Reply from Lucidtoys

eBay Order date: 16/12/21 for a male doll.

We do quality checks before we dispatch our dolls. We sent in new perfect condition. Here is the doll that was sent to the customer:

https://photos.app.goo.gl/jwoeMYdRkPEML1d79

The customer was very happy with the doll when received and even asked for other heads and items. Unfortunately, the customer sent a complaint on 24/12/21, when using the penis for the first time that it snapped off during use with a partner. As we like to resolve things quickly where possible, we offered a replacement for the penis. The customer then started a return process for the doll on eBay.

The customer has since made some claims which are hard to explain and describe. The customer has sent images on the condition of the doll which was very bad:

Here are the customer images: https://photos.app.goo.gl/hUaRdtE2diLzFJjU6

This customer has been experimenting with the doll and left it in one of the worse conditions we have ever seen. eBay disputed the claim to return and sided with us as we clearly were not at fault. We will try our best to keep the communication open and see if we can all come to a good conclusion on this.

Rated 5 out of 5 stars

Micha. G.

Very very fast sending and exactly what I ordered. Inquiries were always answered immediately. I can really recommend Lucidtoys. You get what you pay for!

November 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great company.

I have been dealing with Lucid for a couple years now. I have bought a few heads and bodies from them. Visited their warehouse 3 times to date (I really should pinch a tent outside haha). Every transaction with them has been brilliant. Each purchase arrived (or when collected) was as shown on the website. Chat with them via their online chat or send emails with questions, photos, etc and they are super helpful. If anyone was to ask where to get a doll from, I will point them in the direction of Lucid. There are some bad reviews scattered about, but take it from me, who has used them multiple times, you will get a good service with them. Their aftersales is great too.

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

Just do it!

I just wanted to reassure anyone who, like I was, is wary of spending so much money on a doll and getting ripped off with a piece of tat. You've got nothing to worry about with this company. I ordered "Donna" and she arrived very quickly and discretely and just as described. Of course having sex on tap is great and the sex is almost as good as the real thing (sometimes it's actually better!) but as weird as it might sound I actually find her company too. In the evening I'll have her sat next to me on the sofa watching TV and just stroking her leg or holding her hand feels so realistic. She's in bed with me every night and always there to cuddle up to. I should have bought her months ago instead of trying to keep a dead relationship going. I'd have no hesitation in recommending one of these dolls.

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery and such a great product…

Fast delivery and such a great product I was totally surprised at the quality of my doll. Even though I purchased Kara which only weighed 26kg I am glad as I would of struggled with Ashanti which I really wanted who weighs nearly 50 kg,. Maybe another time. This product has changed my life and brought new excitement in to it. Please note other sites sell the same products at a much higher price as come from over seas (drop shipping) and this company stock in house and probably buy bulk in containers and pass the saving on to our good selves and well done to them a complete genuine English company.

Again many thanks I will be back to purchase.

Lee H

October 23, 2021
Unprompted review
Rated 5 out of 5 stars

excellent customer service

For weeks and weeks, I was asking questions before I committed to purchasing an item, the lady I spoke with was beyond excellent, she helped me at every stage and made the purchase easy. excellent customer service, the actual item is stunning and well crafted

October 4, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

Can not fault the service. They were not 100% satisfied with the product I purchased so they contacted me to keep me updated and inform me what they planed to do. All issues were rectified and they even gave me some freebies and a discount. Customer service was fantastic, delivered next day once issues were sorted. Will definitely use this company again, and would definitely recommend to others.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing doll and amazing service

Received our new Fantasy Sex Doll literally the day after I ordered it and the packaging was very discreet.

The doll is absolutely amazing and she feels extremely high quality! She weighs 21kg which is incredible….sooooo heavy and I was blown away by her size.

So pleased with the purchase and she is amazing value for money! As well as a brilliant product the service was amazing as well with great friendly comms…thank you Sue

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

My doll... PERFECT 🤩🤩🤩

Thank you to Lucidtoys for my doll, she's perfect as she looks like a supermodel in my bedroom. I was aware she was heavy, but boy she's a workout and a half taking her upstairs. Her boobs are amazing everything is exactly like the promotional photos. My first doll and I'm impressed by her being top notch 100%

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

XY Dolls 163cm

I recently received my XY163cm hybrid TPE body/silicone head doll from Lucid. This is the third doll I have bought from the company and the experience was as smooth and hassle-free as ever.

I received a number of very helpful photos before the doll was shipped, so that I could check I was happy with her. There is a small charge for this service, but it is refunded if you proceed with your order.

The doll was shipped by DHL Express and arrived safely and undamaged.

The dolls are bought in bulk, with the result that the prices are extremely competitive. The downside is that there is little or no customisation possible, but that is a small price to pay in my view.

I find the company great to deal with and would have no hesitation in recommending them.

August 1, 2021
Unprompted review
Rated 5 out of 5 stars

what great service from these guys

what great service from these guys , next day delivery and so responsive
I had a small query and they answered straight away
they are definitely best in the business at what they do so I cannot recommend them enough - don't go anywhere else !

June 26, 2021
Unprompted review
Rated 5 out of 5 stars

Lucidtoys imperfect doll

I ordered a Luciditoy imperfect doll on Monday evening and she was delivered Wednesday afternoon. The imperfections shown in the photos weren't as bad as I imagined and she is getting a good soaking in oil as I write this review.
I am really impressed with the service and quality of the dolls and I will be definitely coming back for another doll in the future.
Thanks too to the lady I spoke to on Monday evening who answered all my many questions.

June 10, 2021
Unprompted review
Rated 5 out of 5 stars

Neojoy - Julie Sex Doll 10KG Flesh Torso

The title of my review is of course the product I ordered from the Neojoy company.
Neojoy - Julie Sex Doll 10KG Flesh Torso I was looking for a less expensive alternative to importing a more expensive silicone doll, I looked around and settled on a torso doll,
My purchase was from their ebay store,I studied the pictures of the aforementioned doll which I recognized from countless Google searches,very familiar,but the company seemed to know their onions as the British expression would go,they sell many other sex toys of all shapes and sizes for all types of people,and the range was quite diverse.
I placed my order,the parcel was delivered the very next day,less than 24 hours, very well packaged, although I didn't expect the weight,but that's now understandable as the doll has a metal skeleton just like those more expensive silicone full body dolls,I opened the box and was greeted by a beautiful face peering back at me from within the inner protective clear plastic crate like a beautiful princess frozen in ice awaiting a kiss from some prince.
I open the plastic crate and there she is , I had to step back , although she was bald she still was so life-like and so beautiful with her life-like eyes and soft plump lips,there is a zip bag included which holds her blond natural looking wig.
I'm truly impressed and it would be easy to fall in love with this inanimate princes,her skin is so soft,her eyes are so alive and she moves to your every touch, anatomically correct, really impressed with the quality,and if you're looking for an alternative to importing an expensive full body doll I'd give this a thought.
Customer service was five star,very friendly. Thank you.

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality products

My Second purchase from lucidtoys and once again I am absolutely delighted with my purchase. Fast reliable service and excellent quality products . Sue at customer service is fantastic and I will definitely shop at lucidtoys again!

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality at very good prices

Great customer service, I liked my doll so much I bought another one.
This is a legitimate company and the doll arrived well packed and in perfect condition.
I would however warn people that the dolls are very heavy, and that someone who has mobility issues would struggle without someone’s help.

May 21, 2021
Unprompted review

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