Luckinwish Reviews 2,062

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, often receiving items that did not match the advertised descriptions or were completely different from what they expected. The delivery service was a major point of dissatisfaction, with many experiencing long delays, missing items, or orders that never arrived. Furthermore, people consistently highlighted a lack of communication, with emails going unanswered and no confirmation or tracking information provided for their purchases. Some people were dissatisfied with the product quality, finding items to be cheap, faulty, or not functioning as described. However, some customers also noted that despite long waits, they were pleasantly surprised by the quality of the item received, or found certain products to be effective and useful.

What people talk about most

Order

Clients share negative opinions on order, with many reporting that items ordered weeks or even months ago... See more

Product

Consumers find product quality to be poor, with many items arriving broken, not working, or not as... See more

Delivery service

Reviewers mention negative feedback about delivery service, with many customers reporting that their orders... See more

Response time

People report negative experiences with response times, with many reviewers consistently stating they... See more

Customer communications

Customers had negative experiences with contact, frequently reporting a lack of response to emails and an... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a hosepipe fit power washer which was shown on FB as a powerful two handed dirt shifter of about 12" long and over 1" diameter - what I got after a long delivery time is a thing about the s... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

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Replied to 5% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Terrible product.

Terrible product.
The delivery time was totally unacceptable firstly. Almost four weeks!
It’s 2026.
On arrival, the product doesn’t work and won’t hold its charge.
Completely useless

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam website.

This is a scam website.
The products they advertise are fake and not what you will receive.
I ordered a NeeDoh Easter calender for my daughter,
It arrived and it was way smaller than advertised.
The squashies inside were about as big as my thumb tip and were not even NeeDoh, they were cheap small squashies that you can buy in a pound shop.
I asked for a refund but was ignored, please, do NOT purchase anything from this company as it is purely a scam!

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

I saw this item on Facebook, SCAM

I saw this item on Face book, I thought it would be nice for my child it looks bigger on the photo at their website but when I receive it my pal is way much more bigger. The squishy is very flimsy, small and cheap. I can get the exact same one at pound shop for a £ and this coz me £31.99. This is a joke and total scam.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Waiting for my order for ages

Waiting for my order for ages, no respond from customer service, I actually think it is a scam as waiting for over 2 weeks now. Very annoying 😞😞😞😞😞😞 even blocked my bank card I used to proceed that payment just incase they can use my details again.

February 20, 2026
Unprompted review
Rated 3 out of 5 stars

Hello everyone

Hello everyone.
My order was delivered today after three weeks but coming from China.48 Razors and two blade holders. Just had my first shave and very surprised not a bad Shave. So ive given three 🌟 🌟 🌟.
Thank you David Manser

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

This website is a scam try to get a…

This website is a scam try to get a refund sent multiples emails and never get answers
Don’t buy anything from here you will never get your money back if you not happy with the item
Horrible customer service

February 3, 2026
Unprompted review
Rated 4 out of 5 stars

Emailed the company with a question…

Emailed the company with a question about the rear camera connection, they responded within 24 hrs, after given my details they credited me my full amount, money back in my account in 48 hrs, no problem with this company

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Absolute rubbish, can’t deliver a card in time, and product, when it finally arrived was very poor… do not deal with this company

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Purchased cable free dashcam after…

Purchased cable free dashcam after watching their video and pressed shop now.Good price, arrived quickly however it is not wirefree and must be used with power source. Stated 90 day returns guarantee but no address to send it back, no return info on website.I emailed and no response.Very disappointed.I will not use nor recommend.Avoid this company

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Cancelled my order 5 minutes after…

Cancelled my order 5 minutes after placing it emailed them 6 times no reply it has now apparently been sent tvout after a week still no reply dont use this company they are getting the goods back i hope must be in China there should be a late that when you advertise you should say which country you are in awful service wish I had looked on here first . Instagram need to monitor there advertisers more to

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! Linked to Suneveryday
I ordered items that havent arrived 3 months ago, the payment was luckinwish, Bromley.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

This company should not be allowed to…

This company should not be allowed to trade.
Order received and money taken immediately and then another order generated with a further 16 units.
I immediately told them not to process as I only ordered 5. That order cancelled and they sent 16 and took the money.
They don't answer emails or complaints and on top of that the so called Antifreeze items for defrosting the xarvdidnt work.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from them POOR SERVICE

Do not buy if you don,t want to wait for Nearly a month Arrived to day10/02/26 in a Post Office 48 Tracked envelope ,what a joke, do not Believe anything to do with the post office luckinwish are selling on Amazon, they would not disclose any information about them , its a SCAM SCAM,SCAM, I was in was the process of getting my money back from my Bank, no delivery information or contact details of any sort to get in touch ,it was Terrible experience , i think it came from USA

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Valentine card is TRASH!

Valentine card is TRASH!
I ordered a pop-up flower valentine card from them having seen their advert on Instagram.
When it arrived (without an envelope to send it in!!) it looked inferior and very different to their video advert.
Totally misleading. AVOID these people at all costs!
It cost me £9.99 plus £4.99 postage! A total rip off!
Next time I buy online I will remember to check Trustpilot BEFORE ordering.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Do not buy. Never received my order and no one answered my customer service emails.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Company

Goods.eventually turned up a month after order placed. Then only one of each pair arrived making the product totally useless. No response from vendor despite emailing them on their suggested communication channel on 4 occasions. Deal with this organisation at your peril.

January 30, 2026
Unprompted review

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