Luckinwish Reviews 2,062

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, often receiving items that did not match the advertised descriptions or were completely different from what they expected. The delivery service was a major point of dissatisfaction, with many experiencing long delays, missing items, or orders that never arrived. Furthermore, people consistently highlighted a lack of communication, with emails going unanswered and no confirmation or tracking information provided for their purchases. Some people were dissatisfied with the product quality, finding items to be cheap, faulty, or not functioning as described. However, some customers also noted that despite long waits, they were pleasantly surprised by the quality of the item received, or found certain products to be effective and useful.

What people talk about most

Order

Clients share negative opinions on order, with many reporting that items ordered weeks or even months ago... See more

Product

Consumers find product quality to be poor, with many items arriving broken, not working, or not as... See more

Delivery service

Reviewers mention negative feedback about delivery service, with many customers reporting that their orders... See more

Response time

People report negative experiences with response times, with many reviewers consistently stating they... See more

Customer communications

Customers had negative experiences with contact, frequently reporting a lack of response to emails and an... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a hosepipe fit power washer which was shown on FB as a powerful two handed dirt shifter of about 12" long and over 1" diameter - what I got after a long delivery time is a thing about the s... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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1-star

Replied to 5% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Luckinwish: Scam Company

Ordered a couple of presents in November and still not received. Did get some tracking detail but overall communication has been poor and not responding to my emails asking for a full refund. Annoyed I didn’t check trustpilot before purchasing first.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

SHORT DELIVERY USELESS

Only delivered one of each colour useless on their own. These are belt replacements they are two part and only delivered one of each colour pursuing through PayPal as no reponse

January 7, 2026
Unprompted review
Rated 4 out of 5 stars

Other than a REALLY LONG wait to get my…

Other than a REALLY LONG wait to get my goods, I’m happy with the product. Cheaply made but I would say that’s reflected in the price. I wasn’t expecting them to be all singing and dancing as they were stocking presents and a bit of a laugh.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM. Stay away.
Ordered off this website from a link from Facebook. The item never turned up and no communication.
Won’t be seeing that money or item again!

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid ..... absolutely the worst

This is the worst company I have dealt with ever.
I received my order which is second hand at best. Scratched like skates on ice. I have tried several times via email to customer support and received no response. Absolutely no customer suppprt.
Avoid at all costs unless you want shoddy goods, be out of pocket and repeatedly ignored.
Dreadful company

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Received hover balls but neither worked! Now no response so am out £25!!! Do not shop with this shop. Complete rip off!

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Scam Scsm,

Scam Scam Scsm,
Purchased a foundation set from Facebook but no email with tracking details. , Emsiled them several times but no response. Will be contacting my bank to dispute the transaction and get a refund. Stay clear of this SCAM COMPANY!

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Scam

Absolute Scam - do not use this website/company. Order a Christmas present - a toy for my child - which never arrived. I have been unable to make contact with the company and have had zero communication except an initial order confirmation email. I can not get a refund - DO NOT BE TEMPTED. I read the previous trust pilot reviews and thought nothing of it. I regret that decision.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers!!!

Item was ordered on 7th December and has never arrived (31/12). Tried to contact them many times but zero response. SCAMMERS DO NOT BUY FROM THEM!!!!

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Actually pleasantly surprised

Actually pleasantly surprised at how nice the item was
I bought a phone /speaker stand and it works really well
Fast postage, I thought for the price it was going to be cheap and nasty , but it was bang on

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

After i hadnt heard anything after 2 weeks of placing my order and getting no reply from emails sent i looked a reviews and did then wonder if i would ever receive my item but a week later got a tracking email and item arrived today.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Ordered a hover ball for Christmas for my child which did not work. No means of communicating with them other than an email address that they won’t answer.

December 31, 2025
Unprompted review

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