Luckinwish Reviews 2,062

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, often receiving items that did not match the advertised descriptions or were completely different from what they expected. The delivery service was a major point of dissatisfaction, with many experiencing long delays, missing items, or orders that never arrived. Furthermore, people consistently highlighted a lack of communication, with emails going unanswered and no confirmation or tracking information provided for their purchases. Some people were dissatisfied with the product quality, finding items to be cheap, faulty, or not functioning as described. However, some customers also noted that despite long waits, they were pleasantly surprised by the quality of the item received, or found certain products to be effective and useful.

What people talk about most

Order

Clients share negative opinions on order, with many reporting that items ordered weeks or even months ago... See more

Product

Consumers find product quality to be poor, with many items arriving broken, not working, or not as... See more

Delivery service

Reviewers mention negative feedback about delivery service, with many customers reporting that their orders... See more

Response time

People report negative experiences with response times, with many reviewers consistently stating they... See more

Customer communications

Customers had negative experiences with contact, frequently reporting a lack of response to emails and an... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a hosepipe fit power washer which was shown on FB as a powerful two handed dirt shifter of about 12" long and over 1" diameter - what I got after a long delivery time is a thing about the s... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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1-star

Replied to 5% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

This is company is a scam

This is company is a scam. They automate messages when you make a query where your item is. They must save their replies.

Scam scam scam scam don’t do it! I knew of this risk before committing so I put it to my credit card to claim it back.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order goods from this site

Do not order goods from this site, a total waste of time and money. I bought 5 ultrasonic de-icer gizmos. Hoping that they would at least do half or what is claimed. Alas not. An expensive flashing LED. That’s it!!!!

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Product never delivered

Product never delivered, attempted contact and received no reply. Will always be checking reviews in future.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, billed for twice what I ordered. Asked for a refund of difference and no response.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order through an advert on…

Placed an order through an advert on TikTok which took me to the luckiwish website, received a confirmation email, never received my order, sent multiple emails to them with no response at all. Terrible, avoid at all costs

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Very very poor site,ordered something…

Very very poor site,ordered something for a Christmas present on the 9th Dec and did not get an order number,delivery date absolutely nothing. Emailed the company and heard nothing,luckily went through karna and got a full refund. Stay away from this company.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

Nothing but a scam. Goods ordered, next to no communication, request for a despatch or delivery date was met with a link to a 'customer service' dept with a completely different company name. Second request for info and I was directed to yet another differently named place. It was only now I decided to search for some reviews, and the overwhelming response was that the company never deliver. Thankfully I'd payed with PayPal so I raised a chargeback request which was completed within a couple of hours, so I suspect they've dealt with this bunch of sharks before.
This one star review is one star more than they deserve!

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered some car defrosters never arrived 5 weeks later still waiting
No reply to emails
Do not buy from this company of scammers
Gave one star as I couldn't give less but not even worth one star

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company - don’t risk your money

Scam company. Takes money and never sends. Placed an order, never received any confirmation or order number, never received any dispatch notice. No response to email sent to address on website. Had to raise it with my bank and get a refund. Be wary. Website appears secure but definite scam.

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars!!

Zero stars!!! I ordered a flying back ball, the site scammed me into buying 4, no response from customer services despite repeated emails. Worse still this needs a remote control to turn it off.. 4 balls and not 1 had a control! So this thing was just flying around the room until eventually I jammed it back into the box and waited for it do die! (Whoch only took a few minutes) feel so stupid for falling for this, AVOID!!!!

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Zero star is not an option for this…

Zero star is not an option for this company , I ordered glasses and I didn’t receive them till today and the company I ordered with(clearpay )is deducting my money for receiving nothing … LUCKINWISH.CO.UK is a scam please be WARNED ..I wish I read the reviews before buying…….THIEVES ,THIEVES, THIEVES

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

I've emailed this company a few times…

I've emailed this company a few times as I've not received my items that I've paid for yet they've not replied. I can't find a telephone number to talk to anyone either. Do not order from this company.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

scam company

scam company, take your money and send no goods, Also they set up a direct payment each month on your card payment.
Scum,Scam,

December 19, 2025
Unprompted review

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