Luckinwish Reviews 2,062

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, often receiving items that did not match the advertised descriptions or were completely different from what they expected. The delivery service was a major point of dissatisfaction, with many experiencing long delays, missing items, or orders that never arrived. Furthermore, people consistently highlighted a lack of communication, with emails going unanswered and no confirmation or tracking information provided for their purchases. Some people were dissatisfied with the product quality, finding items to be cheap, faulty, or not functioning as described. However, some customers also noted that despite long waits, they were pleasantly surprised by the quality of the item received, or found certain products to be effective and useful.

What people talk about most

Order

Clients share negative opinions on order, with many reporting that items ordered weeks or even months ago... See more

Product

Consumers find product quality to be poor, with many items arriving broken, not working, or not as... See more

Delivery service

Reviewers mention negative feedback about delivery service, with many customers reporting that their orders... See more

Response time

People report negative experiences with response times, with many reviewers consistently stating they... See more

Customer communications

Customers had negative experiences with contact, frequently reporting a lack of response to emails and an... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a hosepipe fit power washer which was shown on FB as a powerful two handed dirt shifter of about 12" long and over 1" diameter - what I got after a long delivery time is a thing about the s... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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1-star

Replied to 5% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I ordered a childs toy on 22nd…

I ordered a childs toy on 22nd November, today is 15th December and despite sending 5 emails, nothing has arrived. No emails have been replied to and the order is showing as 'unfulfilled'. So they know nothing has been sent and cant be bothered to reply and tell me what's happening. I have requested a refund but they have ignored that too. Please dont use this company, you are wasting your money.

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish company and goods

Vastly overcharged for items,poor quality, Iwill never use this company again.
Guess I can't call it a scam, but it must be close.
If you're reading this before using, don't

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

TbH poor communication

TbH poor communication. No email confirming however tge item was delivered. I did not realise it was going to do more than resember a printed bell on a shower curtain. Did not bare any resemblence to the picture. Very disappointed and would encourage people to read tge advert properly because the item is nothing likrle the advert picture.My own fault in the end. But its rubbish I will never use it.

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Gone Out of Business. SCAM - Do Not Buy

Don’t buy from this company. They will take your money and not give you any goods. In dispute with credit card company.

Capital One Credit Card just came back and held up my review. Credited my account.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

I would give a zero if I could.

I would give a zero if I could.
Placed my order since the 26/11 and to date no product no email no communication about my item.
Emailed twice and no answer.
DO NOT USE THIS COMPANY
Lucky my credit card stepped in and refunded me!

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from luckinwish

I ordered anti fungal nail and I wanted 2 bottles so I paid for 2 bottles. I still have not received them. I have emailed them more than once and they say your order has been delivered. I keep telling them I have not received my order. So don’t order off them as they take your money and do not send the goods a very disappointing customer never again

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Seems like a scam!

One star only because zero stars was not an option. Goods ordered and paid for never delivered. Tracking information indicated they were delivered by the Weston Super Mare Delivery Office, yet we are in Stockport! Absolutely no response from the company, so seeking a refund via the credit card company!

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

I received a cat toy

I received a cat toy. It was advertised as flying around. It doesn’t. It just lays on the ground waving its arms. I can’t get my money back.
I want a refund. I emailed but was told undeliverable.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

No star

No star, total rip off , I wish I would have read feedback first, you will not get what you think you are ordering

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Take payment but don’t send goods

Received an email to say goods had been delivered which they hadn’t!! No referral to which company actually delivered the items and no replies to my emails so in all absolutely appalling and possibly a scam yet again through Facebook !!! Be careful!!

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

i made a purchase 4th Dec

i made a purchase 4th Dec, money taken but no order confirmation, looked on here seen the reviews so know im never going to get the item, disputed the payment on my banking app 20 mins ago and ive been refunded already.

December 10, 2025
Unprompted review

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