Luckinwish Reviews 2,062

Appalling customer service no confirmation for delivery will not return my messages definitely a scam. DO NOT ORDER FROM THIS COMPANY BE WARNED

Orderd an item on the 21 st November still not received item or tracking number. Have emailed 3 times with no reply’s. I paid by a company does instalments they taking my money each time. Wish I had read the reviews on this company have orderd of other unknown companies never had this problem.

Appalling customer service!! No reply to emails requesting not to post the order in the first place as I wanted it cancelled. Posted order that took weeks to arrive. Now struggling to get a refund as ignoring my emails! Please DO NOT order from here!!

ORDER 5141096
So far i cannot give an honest review as i am still waiting for my sleep masks to arrive, but on reading the reviews on this Company have got to say i'm not very hopefull. I have found out now that there customer service is rubbish, i keep asking for a tracking or reference number, & they certainly seem not to want to give me one.
BEWARE OF THIS COMPANY

Just a scam company I bought a bottle oven cleaner and they took money from my bank for four bottles I have emailed them asking for refund and said I only want one ...had no reply to 4 emails now

I still have not received my items. They are quick to take the money from your account but not respond to the four emails I have sent over the past month. Absolutely shocked at this so called online company. Its a disgrace that they feel they can take money from hard working people and have no correspondence with the customer. Luckin-4850052

No response from customer service,3 emails sent, no update on order,
ORDER luckin-4867146
DO NOT USE THIS SITE, there's a reason they have comments disabled on all social media ads

Sent 3 emails to customer support
No reply
Wouldn’t recommend
And won’t buy from them again

I have not received my order despite no response to emails for over 15 days. I am still waiting for my order.

order no :luckin-4561888

I ordered some cat toys from this company 4 weeks ago, the money was taken immediately. I have emailed several times to ask when I can expect to recieve the goods without reply. Today I received an email to say they had been delivered -God knows where because I havent got them! Like many others I think I have been scammed.

Appalling customer service - none delivery and charge back needed by my bank.
Won’t go as far to say a scam but avoid at all costs.

Ordered Xmas gift 18:10/25 evri have lost parcel messaged company 2 X and no reply and no parcel that’s £30 down drain what a joke

Scam company.
I never received my order. No response from customer service

Parcel didn't arrive, sent email to customer service, had no response. Parcel finally arrived 1 week later with wrong item!! No telephone no to contact this company, which is highly suspicious!!

When items were delivered they were very poor quality, waste of money

Was promised order within 5 days but still not received it yet. Have emailed them twice to try and get an answer but they do not reply. Stay away from this company

i spent £130 on some what i believe to be herbal diffuser vape replacements to aid me and some of my friends to stop smoking however when it came it was completely not as advertised. the vape pens were completely different as advertised in the tiktok videos. literally just pens with herbal sticks in them. a joke

Avoid , complete scam , false video advertising of the whiskey advent calendar ( half price at £14) showing miniature bottles with actual whiskey inside … what you receive are thumbnail size fake bottles … pathetic

I bought from a TIKTOK advert thinking it was the TIKTOK shop. I think I have been scammed as they took my money and have not emailed a receipt and not responding to my emails. I have not received my order.