Total fraud casino. Been depositing 50+ times it is not giving any wins, please anyone who also experienced it report this casino for fraud to Internet Crime Complaint Center (IC3)
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One of the worst crypto scam casinos out there. Used to be normal but then they changed their RNG. You will never win more than few $ extra max before it turns off forever in any game. Beware, this is... See more
I like this casino and their tg comunnity, moderators/admins/topcreators are very helpful and make to many funny events which each time intresting to join. Also I bought NFT which gives the holder f... See more
Company replied
I completed a mission and spend 150€ then spin the wheel and got free spins, then i refresh to find the free spins and they aren’t anywhere, and support is so shit they dont try to help and always spe... See more
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Company details
Written by the company
Lucky Block Casino is more than just a gaming platform - it’s a lifestyle. With an undeniable presence that extends beyond the casino floor, we cater to the world’s most influential and discerning players. Every aspect of Lucky Block Casino is meticulously curated, ensuring an experience that embodies luxury, exclusivity, and prestige. We reward generously, sparing no expense to make our VIPs feel like royalty - whether it’s securing front-row seats at the Super Bowl or providing a private island escape. Our platform operates with seamless precision, making every interaction smooth, effortless, and intuitive. Problems are solved before they arise, allowing our players to focus on what truly matters - winning. Approachable yet undeniably elite, Lucky Block is accessible to all but reserved for the best. It’s a world where ambition meets opulence, and only those who demand the extraordinary truly belong.
Contact info
Breach of guidelines
Luckyblock casino super scammer
User id : Aarushi19
Lucky block casino held my .012 btc (approx 1400 usdt)funds and closed account without any reason, they asked for verification and i complied with them given my selfie, passport for id verification and bank statement for POA verification.
They are blatant cheaters and despite being everything provided they closed account, not responding to emails. This casino is not at all reliable and are scammers.
@luckyblock : Sent you email as you asked now please resolve this on priority.
After logging my complaint and feedback here they closed my account and said I breached there terms and conditions, I am ready to prove that I didn't and ready to follow any process they ask for but they just want funds to be kept with them , it's a pure scam casino and have tons of online complaints.
October 21, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating and concerning this situation must be for you.
Please accept our sincere apologies for the inconvenience caused. Account closures and fund holds only occur in rare cases where additional verification or compliance reviews are required. Since you’ve already submitted your documents, we would like to investigate this matter immediately to ensure that your case is handled fairly and transparently.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
— please include your user ID (Aarushi19). This will allow us to review your account status in detail and work toward a swift resolution. We eagerly await your response.
Best regards,
Lucky Block Complaints
Pls do not use this casino!!
Pls do not use this casino!!! They are 100% scammers. Its impossible to withdraw money from them. They have like 2 employee. One is wakasa and one is vexin. When you start asking question they will close your account!!! BEWARE! SCAMMERS
October 10, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We’re truly sorry to hear about your experience and understand how upsetting this situation must feel.
At Lucky Block, we are committed to fairness and transparency. Please note that account closures only occur when there is a breach of our Terms and Conditions, such as the use of third-party payment methods, multiple accounts, or other violations. We understand this can be disappointing, but these policies are in place to maintain the integrity and security of our platform.
If you believe this decision was made in error, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
with any relevant details or evidence. Our team will be happy to recheck your case and provide clarification.
We sincerely apologize for any distress this may have caused and appreciate your understanding as we aim to ensure a safe and fair gaming environment for all our players.
Best regards,
Lucky Block Complaints
I won 30 000$ impossible to withdraw…
I won 30 000$ impossible to withdraw after 48 H money still locked in the casino , this is the worth place to play be carefull guy im not a bot or writing this to do bad advertising.
Its real they dont pay you !!!
Shame at the end they make me lost it all cause u cant cash out !!
September 25, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We’re sorry to hear that your experience with our platform did not meet your expectations.
At Lucky Block, we are committed to transparency and fairness. While we strive to process withdrawals as quickly as possible, there may be occasional delays, we understand how this can be frustrating and we sincerely apologize if the process fell short of your expectations.
We strongly encourage you to reach out to our dedicated team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
If I could rate it 0 stars I would.
If I could rate it 0 stars I would.
FIRST OF ALL THEY REMOVED MY FIERST REVIEW.
I lost 13k dollars on their website and they advertise cashback. That is why I joined. I never got cashback but I gof 50 free spins on a slot that is useless. Luckily the last time I won back 1k dollar with those free spins but then they just left 40 dollars in the account just robbing me for "winning too much" on the free spins.
After this they emailed me with the complaintsemail adress but are unresponsive
DO NOT PLAY HERE LOOK ELSEWHERE. ANYWHERE.
September 20, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We sincerely apologize for the disappointment and frustration caused by the issues you described regarding cashback, free spins, and communication.
At Lucky Block, we are committed to transparency and fairness. All of our games operate under certified Return to Player (RTP) standards in line with industry regulations. We understand that gambling can sometimes be frustrating, which is why we actively promote responsible gaming. Our platform is designed for entertainment, and we encourage all players to set personal limits and play responsibly.
To assist you further, we kindly ask that you contact our dedicated support team at complaints@luckyblock.com
. This will allow us to carefully review your case and ensure that you receive the proper follow-up you deserve.
We eagerly await your response.
Best regards,
Lucky Block Complaints
Careful about this casino
Hello, i made deposit 4.09.2025 amount 300$.
Made 1000$, sent withdraw request. They asked me about KYS + POA verification, i made everything they asked. i've been told to wait 24 hours to answer.
There is no answer, or explain why i cant withdraw.
I assume i will not get my money, althrough i read alot reviews on reddit and all i can say this is pure scam casino made. I will never recommend anyone to bet or play casino here, be careful, this is not fake review.
September 5, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and concern caused by the delay in processing your withdrawal after completing the verification steps.
We understand how discouraging it must feel to have provided all requested KYC and POA documents, only to then be left waiting without clear updates or an explanation. Please accept our apologies for this experience — it is not the level of transparency or efficiency we want our players to encounter.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
- this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Lucky Block Complaints
Decent cryptocasino
Decent cryptocasino, market offers are regular but very often cash-out is not available even though all bets on parlay are open.
September 5, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We sincerely apologize for the inconvenience caused by the cash-out option not being available as often as expected, even with open parlay bets.
We understand how frustrating this must feel when you are looking for flexibility with your wagers. Please accept our apologies for this situation — your feedback is important and will help us improve our services.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
- this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Lucky Block Complaints
Rigged af won’t withdraw in time or all…
Rigged af won’t withdraw in time or all of ur winning
September 4, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the disappointment and frustration caused by delays and issues with your withdrawals.
We understand how upsetting it must be to feel that your winnings are not being processed fairly or on time. Please accept our apologies for this experience — it is not the standard of service we want our players to face.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
- this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Lucky Block Complaints
No transparency or payouts
Don't fall for the desperate attempt from the owners claiming "transparency is very important to us"
This is a LIE! they do whatever they want and ignore you, don't take your questions serious and even refuse to pay when you won something. Worst Casino ever!
August 30, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for taking the time to share your experience with us and for bringing this matter to our attention. We are very sorry to hear about the frustration and disappointment you have faced.
Please accept our sincere apologies if you felt ignored or that your questions and concerns were not taken seriously. We also regret to hear about your payout issues, as this is certainly not the experience we want any of our players to have.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
– this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Lucky Block Complaints
Feedback
They removed all negative emojis within the TG group, that's how pathetic they are and it clearly shows, that they can't handle any negative feedback
February 5, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We are truly sorry to hear about your disappointment with how feedback has been managed within our Telegram group. We fully understand how frustrating it must feel to believe that negative opinions are not being acknowledged, and we sincerely apologize for the impression this has left.
Please know that we value all feedback — both positive and negative — as it helps us to improve our services and better meet the expectations of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Lucky Block Complaints
Clearly a scam
Clearly a scam. If these draws really happened, they would have been made as a live event.
YOU CANNOT WIN ANYTHING HERE. NO ROLEX, NO LAMBO, NOTHING
June 12, 2025
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for sharing your concerns with us. We are truly sorry to hear that you feel this way about our draws and understand how disappointing it must be to believe that they are not transparent. Please accept our sincere apologies for the negative impression this has caused.
We can proudly confirm that all our competitions — from Rolex to the Lamborghini — were conducted fairly, and there were indeed players who won. All of our draws are carried out in line with strict compliance standards to ensure transparency and fairness.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Lucky Block Complaints
Fraud
Be aware, they block your account with no prior warning. When asked about it, they ignore you. This Casino is a fraud and it is represented by the price of the coin, which, despite "excessive marketing campaigns" never goes up. Where did all the money go? Did you gamble it away?
August 29, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing your concerns to our attention. We are truly sorry to hear about the frustration you’ve faced with your account being blocked and the lack of communication that followed. We fully understand how upsetting this must be, and we sincerely apologize for the negative impression this has left.
Please know that we take such matters very seriously. To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
with your account details. This will allow us to review your case thoroughly and provide you with a clear and direct response.
We eagerly await your reply.
Best regards,
Lucky Block Complaints
Scam
Whoever believes that he can win a Rolex or Lambo: Do yourself a favor and burn your money instead as it would result in the same.
Edit:
The casino owners desperately try to flag every bad review, even though they are nothing but the truth
August 7, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for sharing your concerns with us. We are truly sorry to hear that you feel this way about our draws and understand how disappointing it must be to believe that they are not transparent. Please accept our sincere apologies for the negative impression this has caused.
We can proudly confirm that all our competitions — from Rolex to the Lamborghini — were conducted fairly, and there were indeed players who won. All of our draws are carried out in line with strict compliance standards to ensure transparency and fairness.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Lucky Block Complaints
Closed account without explanation
Edit: As you can from the reply to my original message below, all they are doing is copy and pasting messages. I already said I emailed the complaints email to success and they just told me to do it again. They act nice and pleasant in the public eye, but do not care when they aren't being shown to others.
This casino closed my account. After emailing their complaints email asking for a reason why, they gave no explanation, just saying I broke the Terms & Conditions which I never did. I had a balance on the account and want it back! As mentioned, I have already emailed their complaints email and they are not providing responses and giving vague answers.
August 3, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We are truly sorry to hear about your account closure and the frustration caused by the lack of clear communication. We fully understand how concerning it must feel to be told you violated the Terms & Conditions without being given a proper explanation, especially when you still had a balance on your account. Please accept our sincere apologies for this experience.
To assist you further, we kindly ask that you resend all relevant details regarding your account and balance to our dedicated support team at complaints@luckyblock.com
. This will allow us to escalate your case internally and provide you with a clear and direct response.
We eagerly await your reply.
Best regards,
Lucky Block Complaints
Withdrawals not processed and no communication at all
Unfortunately, this confirms the many complaints described below. I played without any problems for two years, but that has completely changed.
Last week, I made two deposits totalling 4,000 euros in ETH, which were of course processed immediately. Prior to the second deposit, I had to do an ID check, which was approved. I then won 27,000 euros and wanted to have that paid out. However, the payout was not processed and after three days was still marked as “under review”. No additional information was requested from me, and all I heard from their so-called support team was “you have to wait, I don't know how long it will take, we are conducting additional research”.
Last night, I contacted them again and indicated that I wanted an update within 12 hours. Of course, I haven't heard anything, but to my great surprise, I have now been blocked from their website. I have also sent an email to complaints and help e-mailaddresses but have not received a response.
This is a fraudulent company that has literally stolen 27,000 euros from me. As long as they receive money (deposits), everything is fine, but when they have to pay out money (withdrawals), they literally block you and ignore all communication.
It is a shame that I need to consider to take legal action. That will ultimately cost them a lot more money and will cost me a lot of time.
Update 3 - 30/08/25:
Still nothing, I dont receive any updates and keep getting told 'we will contact you asap'. They get annoyed if you ask normal questions and refuse to share timelines. I am considering legal action and will not give up until I finally receive MY money.
Update 2 - 27/08/25:
I got a response to my e-mail where I asked for an update but received the standard (select from drop down) answer that doesn't help or inform me in anyway. See below:
Thanks for reaching out regarding your withdrawal. We would also like to sincerely apologize for the poor communication regarding this process — this is not the level of service we aim to provide.
Please note that your withdrawal is currently on hold pending a review. This step is in line with our Terms and Conditions, as we take additional measures to ensure compliance with our standards.
We kindly ask for your patience and calm during this process. Please rest assured that your funds are safe and secure, and our team will be in contact with you once the review is complete.
Update 1 - 27/08/25:
My account is suddenly not blocked anymore but when I asked support why I got blocked they told me 'I can see your account is active'.
And again I have been told to 'be patient', 'wait for updates' and 'they can't give me an indication of time'. It seems that they don't worthy their customers and simply don't understand that this is a very sensitive topics for their customers, it concerns customers financial funds that are being held hostage without any explanation.
August 27, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for taking the time to describe your experience in such detail. We are truly sorry to hear about the difficulties you’ve faced with your withdrawal request, the lack of clear communication from support, and the temporary blocking of your account. We fully understand how alarming and frustrating this situation must be, especially when it involves significant funds, and we sincerely apologize for the distress this has caused.
Please know that we take such matters very seriously. To assist you further and ensure this is thoroughly reviewed, we kindly ask that you email our dedicated support team at complaints@luckyblock.com
with all relevant details of your deposits, withdrawal, and the communication you have received. This will allow us to escalate your case internally and provide you with clear answers.
We eagerly await your response.
Best regards,
Lucky Block Complaints
Keep away
Keep away
I asked to to verify my account
It’s was not possible
And I will set limit for deposit it was not possible and the finally I will close my account and it was not possible too
So keep away from this place
August 16, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We are truly sorry to hear about the difficulties you’ve experienced with verifying your account, setting deposit limits, and closing your account.
We fully understand how frustrating and disappointing this must have been for you. Please accept our sincere apologies for the inconvenience caused.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com – this will allow us to look into your case in detail and provide you with the proper support you deserve.
We eagerly await your response.
Best regards,
Lucky Block Complaints
I think it is fake
I think it is fake
I have win 2 wheel spins and 100 free spins. They make time 5 days to unlock them and use. When time came. They disappear. I don' t find . No wheel no free spins
August 11, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for sharing your experience with us. We understand how disappointing it must have been to see your wheel spins and free spins disappear before you could use them.
Please note that all promotional offers, including wheel spins and free spins, are subject to specific terms and time limits. Once the allocated time to claim or use them has passed, they may automatically expire.
We’d like to investigate your case further to determine what happened in this instance. Kindly contact us at complaints@luckyblock.com with your registered account details so we can review your promotion history and see if there is a solution we can offer.
We look forward to your reply.
Best regards,
Lucky Block Complaints
this casino is the worst casino ever
this casino is the worst casino ever, they shouldn't be operating!! They have no intention of paying customers at all so they will fustrate you will a verification process! I created an account(username: Frenzy5873) on the casino after seeing that they were verified on twitter!! I made a 100$ deposit, then i played a popular game, i got lucky and won, and i was having a total of 217$ in my account! So I decided to test the withdrawal since I’m new, mind you, my account is still intact! No restriction, no limitation, i then tried to withdraw and they requested for id! I submitted my national ID card which is acceptable everywhere but they rejected! And they requested i use and alternative documents, so i said okay, and i went to process my international passport, i spent time plus money doing that!!, so i got it processed and i tried the verification again! This time around i did the verification, next they asked for a proof of address so i uploaded a utility bill(my electricity bill) in pdf form, i stay in Nigeria and we buy electricity through an official website buypower.ng, i bought electricity, got the document and sent it to them! But they rejected it!! Saying its not in pdf! Meanwhile its in pdf! And my name and address corresponds, it was within 3 months,
alright then I decided to give them a bank statement!! I went to the bank! To get a signed and stamped statement of account! I got it as hardcopy! Took a clear picture of it, and uploaded it, guess what!! This bad betting site still rejected it , and the reason was that they don’t accept photo, meanwhile on the site it is stated that its either a pdf or a clear photo! This casino has been fustrating all my efforts to verify my account !! Simply because they have no intention of paying!! They have no intention of paying and they keep rejecting all documents! I have used the same documents to verify so many platform and non rejected it!
This is so appaling!! I need this resolved!!
Mind you! They have been holding my money for more than 3months now
May 6, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for taking the time to share your experience in such detail — we completely understand how frustrating and exhausting this has been for you.
At Lucky Block, we are committed to maintaining a secure platform and complying with strict regulatory and anti-fraud requirements, which sometimes requires KYC verification before processing withdrawals. That said, repeated document rejections without a clear explanation can be incredibly discouraging, and we sincerely apologize for the stress this has caused.
We strongly encourage you to reach out to our dedicated team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
Give me my money back
Hello
I am submitting this formal complaint regarding a deposit that was made to my account on your platform. I decided to close my account for personal reasons. However, an amount of €400, which was mistakenly and automatically transferred from my bank account to the casino account I had requested to close, has not yet been refunded. This deposit was made on July 21st.
I have followed up multiple times and provided all the required documents, including the deposit receipt and an up-to-date bank statement.
I fully acknowledge that the decision to close the account was mine, but that should not justify this level of delay and lack of response. I have repeatedly been asked to wait or submit documents again, yet I have not received any clear explanation or a specific timeline for the refund.
August 1, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for providing all the details regarding your situation. We completely understand how frustrating it must be to experience such a delay in receiving your refund after closing your account.
We sincerely apologize for the lack of communication. Please note that a refund is only possible if the funds are still present in your casino wallet. If this is the case, we can resolve the issue immediately.
We would like to look into your case directly and escalate it for urgent resolution. Please contact us at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
Everything from sign-up to claiming…
Everything from sign-up to claiming rewards worked without a hitch. Really happy with the experience.
June 4, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
Great platform for beginners
As someone new to crypto gaming, I felt confident using luckyblock thanks to its clear instructions and helpful layout.
July 1, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
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