Total fraud casino. Been depositing 50+ times it is not giving any wins, please anyone who also experienced it report this casino for fraud to Internet Crime Complaint Center (IC3)
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One of the worst crypto scam casinos out there. Used to be normal but then they changed their RNG. You will never win more than few $ extra max before it turns off forever in any game. Beware, this is... See more
I like this casino and their tg comunnity, moderators/admins/topcreators are very helpful and make to many funny events which each time intresting to join. Also I bought NFT which gives the holder f... See more
Company replied
I completed a mission and spend 150€ then spin the wheel and got free spins, then i refresh to find the free spins and they aren’t anywhere, and support is so shit they dont try to help and always spe... See more
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Company details
Written by the company
Lucky Block Casino is more than just a gaming platform - it’s a lifestyle. With an undeniable presence that extends beyond the casino floor, we cater to the world’s most influential and discerning players. Every aspect of Lucky Block Casino is meticulously curated, ensuring an experience that embodies luxury, exclusivity, and prestige. We reward generously, sparing no expense to make our VIPs feel like royalty - whether it’s securing front-row seats at the Super Bowl or providing a private island escape. Our platform operates with seamless precision, making every interaction smooth, effortless, and intuitive. Problems are solved before they arise, allowing our players to focus on what truly matters - winning. Approachable yet undeniably elite, Lucky Block is accessible to all but reserved for the best. It’s a world where ambition meets opulence, and only those who demand the extraordinary truly belong.
Contact info
Breach of guidelines
Pathetic excuse for a crypto casino
Pathetic excuse for a crypto casino. Laughable RNG and RTP. Poor selection of games.
Every so often they will send you an email saying “We’ve missed you! Here is 15 free spins!” Then never credit them to your account. Live support and chat is also pathetic as they clearly have 0 clue what’s going on themselves.
Everything about this site is fishy and the setup is incredibly poor. I DO NOT recommend
June 6, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for sharing your feedback. We're sorry to hear that your experience with Lucky Block has fallen short of expectations in several areas, including game performance, promotional offers, and support.
Our Return to Player (RTP) percentages are configured in accordance with industry regulations and governed standards. We understand that gambling can sometimes be frustrating, which is why we actively promote responsible gaming. Our platform is designed for entertainment, and we encourage players to set personal limits and play mindfully.
We're also sorry to hear that your interaction with our support team was unsatisfactory. We'll be sure to forward your comments to the relevant department as we continue working to improve service quality across the platform.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
They closed my account
They closed my account, they have to pay me €1000,- and I get a strange email from them saying I need to verify an included which is not my bank at all. I deposited with a completely different wallet number. If I get my money back I will update this review, until then advisor I am strongly staying away from this casino because they are scammers.
They did not give my money back, So Dont play here! Scammers. The positive reviews are fake. They buy them.
May 27, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for taking the time to share your experience. We're truly sorry to hear about the confusion and frustration you've encountered regarding your account closure and pending withdrawal.
At Lucky Block, we take player verification and account security very seriously. However, we also understand how concerning it must be to receive unclear instructions—especially when the payment method referenced does not match the one you originally used. This should never happen without clear explanation, and we sincerely apologize for any miscommunication.
We’d like to resolve this as quickly and transparently as possible. Please reach out to us at complaints@luckyblock.com with your account details.
Thank you again for your feedback, and we hope to restore your confidence in our service.
Best Regards,
Lucky Block Complaints
At the start I wasn't sure if a…
At the start I wasn't sure if a "provable fair" badge really meant anything; ran three hash checks and the math checked out, yet the slot volatility still felt brutal on a small bankroll.
October 10, 2024
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
I have already commented once
I have already commented once, and there is no explanation for freezing my account,They confiscated all my funds, and in the last comment, they replied that they would contact me via email. I sent the email multiple times and waited for 10 days, but they didn’t reply at all. They don’t want to solve the problem, they just want to cheat your mo ney. This platform is a scam. Don’t play here! All kinds of evidence can be provided, including screenshots.
May 25, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for your follow-up — we’re truly sorry to hear that your account remains frozen and that you’ve not received a response despite repeated emails and a 10-day wait.
At Lucky Block, we take account closures and fund-related concerns very seriously, and we deeply regret that your experience has not reflected that. If you've already contacted us and provided the necessary documentation, you are right to expect timely and transparent communication — and we apologize sincerely for the silence you’ve encountered.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
A platform without credit
A platform without credit, a fraud platform, a scam platform, Freeze my account, confiscate the money in the account, did not withdraw once, no explanation, no detailed relevant explanation, directly freeze, can provide relevant customer service chat records, account freeze screenshot, chat screenshot, deposit record! Everyone, be careful!
May 23, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for your message — we’re truly sorry to hear about the situation you've described, including the account freeze and lack of communication regarding your funds.
At Instant Casino, we are committed to operating transparently and in accordance with our Terms and Conditions. If your account was frozen without a clear explanation and you have not made a single withdrawal, we agree this matter deserves immediate attention.
We kindly ask that you contact us at complaints@instantcasino.com with your account details.
We sincerely apologize for the distress caused and appreciate the opportunity to investigate this further and provide clarity.
Best Regards,
Instant Casino Complaints
LUCKYBLOCK was a big win for me-hit big…
LUCKYBLOCK was a big win for me-hit big on a Megaways slot and cashed out instantly. The fast payout boosted my confidence to keep playing.
February 5, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
While luckyBlock offers an exciting…
While luckyBlock offers an exciting raffle system, the gas fees on Binance Smart Chain somtimes eat into my small winnings. The community is friendly, but I'm on the fence about continuing to sake unless fees drops.
January 3, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
I joined LuckyBlock hoping for big…
I joined LuckyBlock hoping for big wins, but after three draws l've only won small amounts. The token staking APR is okay, but not exceptional. Decent platform if you're looking to diversify your portfolio, though don't expect miracles.
January 9, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
The site’s design is clean
The site’s design is clean, and security audits are reassuring. However, I experienced long loading times during peak draw periods and occasional wallet sync issues. It’s an interesting project but still needs polish.
March 4, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
Terrible service and no willingness to…
Terrible service and no willingness to help!
This casino feels like one big scam. You can earn mission rewards, but they simply remove them when you level up.
I had a reward that required wagering €2,150 on a slot, and just when I was about to complete it, they removed it because I reached level 3. When I contacted support, they were rude, unhelpful, and only responded once every three days with the same message: "You reached level 3, so all rewards are now adjusted to your level."
When I asked them to show me where this was stated in their terms, they disconnected the chat. Absolutely unacceptable behavior for a customer service team.
I’ll probably get an automated message from the casino now saying they want to resolve it, but they won’t actually do anything I’ve already been waiting five days for a response.
Dont play here its one big scam!
May 16, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for your detailed feedback — we’re genuinely sorry to hear about your experience and understand how frustrating it must be to see a mission reward removed just before completion.
At Lucky Block, all bonus and wagering conditions are clearly outlined in our Terms and Conditions. We sincerely apologize if our customer support team failed to communicate this properly or provide timely assistance — that is not the level of service we strive to offer.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Instant Casino Complaints
I tried this platform after a friend’s…
I tried this platform after a friend’s recommendation, focusing on eSports. The coverage was decent, though I wished for more info on smaller tournaments. On the plus side, the site loaded fast, and depositing small crypto amounts was easy for testing.
January 3, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
The website is fraudulent
The website is very slow, the company has sometime fraudulent actions.
I had 2 sports separate bets, both on tennis, both players retired at that time.
When my player retired, it was settled as loss.
When the other player retired, the bet was settled as refund, which I should have won that.
This happened many times and I have screenshots and proofs, so don’t waste your time and find a decent website where you have decent rights and not be mislead and stolen.
May 14, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for your feedback — we’re truly sorry to hear about your recent betting experience and the inconsistency you've described regarding how player retirements were settled.
At Lucky Block, all sports bets are settled according to the official rules set by our sportsbook provider and based on how the governing bodies declare match outcomes. We sincerely apologize if the process fell short of your expectations.
We strongly encourage you to reach out to our dedicated team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
Luckyblock6.com is not a bad site when…
Luckyblock6.com is not a bad site when it comes to the variety of games it has what i do hate about this company out of all the other gambling sites this one never ever offers anything unless you spend too much money to get it. Im almost level 5 and only receive the wheel spins, they have never given out free spins or even 10£ just for being a loyal player, instead they make u spend 300$ just so u can potentially get 100 spins at 0.20$ out of the company's i played this one is probably the worst when it comes to free loyalty bonus. U must spend 1 million just to get free 10 spins basically. Other than that the interface n the site is smooth but yh.
May 10, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for taking the time to share your thoughts — we’re glad to hear you appreciate the variety of games and the smooth interface at Lucky Block, but we also sincerely acknowledge your concerns about the loyalty rewards.
We understand how frustrating it can be to feel like your loyalty isn’t being recognized in a meaningful way. Our current system is designed to reward consistent gameplay over time, but we recognize that it may not always feel balanced — especially when compared to other platforms. We understand the frustrations that can come with gambling, but we emphasize responsible gaming at all times. Our platform is designed for entertainment, and we encourage players to set limits and play responsibly.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
Why did you delete my comments every…
Why did you delete my comments every time? I also provided relevant evidence. This platform is a fraud platform. It froze my account and swindled me more than 900 dollars. These have all been verified, but the comments are also deleted. Is it paid?
May 6, 2025
Reply from Lucky Block Casino
Hi there,
Thank you for reaching out — we're truly sorry to hear about your experience and the frustration you’ve encountered.
At Lucky Block, we take all account-related concerns and allegations of fraud extremely seriously. If your account was frozen and you believe this was done in error, we want to review the case thoroughly. We also want to be clear: we do not remove reviews or comments unless they violate platform policies on third-party sites. We welcome honest feedback — including critical reviews — as long as they are based on factual and respectful communication.
If you have already submitted evidence and are still waiting for a resolution, we encourage you to contact our dedicated complaints team at complaints@luckyblock.com with your account details and reference this message. We will ensure that your case is escalated and reviewed by the appropriate team.
We sincerely apologize for the inconvenience you've experienced and appreciate your patience as we work to address your concerns properly.
Best Regards,
Lucky Block Complaints
Freeze the account
Freeze the account, confiscate the funds, the principal is not refunded, just one sentence, no detailed explanation! Don't waste your time here, I suspect these scores are fake! Evidence can be provided!
May 6, 2025
Reply from Lucky Block Casino
Hi there,
Thank you for sharing your concerns — we’re very sorry to hear that your account was frozen and that your funds were confiscated without a detailed explanation. We understand how upsetting and confusing this must be.
At Lucky Block, we are committed to operating with full transparency and in accordance with our Terms and Conditions. Account restrictions and fund actions are only taken when specific violations are detected, but we absolutely agree that all players deserve a clear and detailed explanation when such actions occur. We regret the inconvenience this has caused and are actively working to improve.
We have no control over Trustpilot’s review system, and we do not fabricate or manipulate user feedback. We value transparency — the positive reviews reflect real player experiences, and we welcome negative reviews as part of an open and honest feedback process.
If you feel this has not been properly addressed, and you have evidence to support your case, we strongly encourage you to contact our complaints team at complaints@luckyblock.com. We will escalate your case for an internal review and ensure you receive a proper response.
Thank you again for your message. We hope to resolve this with the attention it deserves.
Best Regards,
Lucky Block Complaints
‼️ Warning ⚠️ Scam alert 🔔
‼️ WARNING: DO NOT USE LUCKY BLOCK – SCAM ALERT ‼️
They Blocked My Account & Kept My Money – BEWARE!
I deposited money into Lucky Block, thinking it was a legit platform. A few small withdrawals worked — then suddenly:
❌ My account was BLOCKED
❌ My funds were FROZEN
❌ ZERO communication from support
❌ NO reason for closure, NO refund
Even worse – on my bank statement, the transaction showed as:
VORTEXFRAME.COM TALLINN E –
NOT Lucky Block – a totally different company, which is highly deceptive. This hides the real identity of the merchant and makes it harder to dispute through the bank.
I’m not asking for winnings. I just want my deposited money back.
I paid for a service and received NOTHING.
May 5, 2025
Reply from Lucky Block Casino
Hi there,
Thank you for taking the time to share your feedback — we’re very sorry to hear about your experience and fully understand how serious and frustrating this situation must feel.
At Lucky Block, we are committed to transparency, fairness, and the secure handling of all player accounts and transactions. We sincerely apologize if your account was blocked without a clear explanation or if your attempts to contact support have not been properly addressed. That is not the level of service we aim to provide.
We would greatly appreciate the opportunity to review your case and ensure it is properly investigated. If you haven’t already, please contact our complaints team at complaints@luckyblock.com with your account details. We’ll escalate your issue for internal review and work toward a fair resolution.
We sincerely apologize for the inconvenience you've experienced and hope to restore your confidence in our service.
Best Regards,
Lucky Block Complaints
Scamer website blockchain
May 4, 2025
Unprompted review
Reply from Lucky Block Casino
Hi there,
Thank you for your feedback — we’re sorry to hear that you feel this way.
At Lucky Block, we take accusations of fraud very seriously. Our platform operates using secure blockchain technology and under strict compliance procedures to ensure fairness, transparency, and player protection. If you’ve encountered a specific issue, we strongly encourage you to contact us at complaints@luckyblock.com with your account details so we can investigate thoroughly and assist you directly.
We appreciate the opportunity to address any concerns.
Best Regards,
Lucky Block Complaints
Big scam
I am still waiting for my complain te be answered, weeks ago they said overhere I should write them a email and they would look in to it.
But after 3 emails still now answer.
I want my 4200 euro.
They closed my account, saying I used bonusses wrong and so they blocked my account.
The matter is, I never activate bonusses anywhere, also not overhere.
I had a discussion with a woman on chat how it was possible there was 1.10 on my account after I won big on a few games.
She could not answer that but it was also not a problem.
Well it's a problem for me, because I did not activated any bonus.
So where did it come from.
No answer and the next day my account was closed.
I read so much the same story's overhere.
If you don't want ppl to play with bonus money over 5 euro a turn, just deactivate the possibility to play higher stakes.
Like other casinos do.
But in my case that can't even be the problem, because I never accept or activate bonusses.
March 1, 2025
Unprompted review
Reply from Lucky Block Casino
Hi there,
Thank you for sharing your experience — we’re truly sorry to hear that you’ve yet to receive a clear response, and we fully understand how frustrating and concerning this must be, especially given the amount involved.
At Lucky Block, we take all account closures and bonus-related matters very seriously. We sincerely apologize if our previous communications fell short or if you’ve been left without proper follow-up after contacting our team. This is not the level of service we strive to provide.
Please note that all wagering and bonus terms and conditions are clearly outlined on our platform, and we strongly encourage all players to review them before engaging in gameplay. That said, we regret any confusion or inconvenience you may have experienced while playing, and we are committed to handling your case fairly and respectfully.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Instant Casino Complaints
Scammers
Honestly, I've gambled on many sites, many platforms, I've never experienced such a loss with lucky block casino, I wouldn't recommend it.. to date I've deposited over 13k and withdraw 2.3k that isn't normal numbers on any betting platform... if i could leave the screenshot between me and the team I would..
I closed down sky casino, bet365, 666 betting all because it was so easy to use my credit card and my credit score was getting affected, I left them all around the same mark, in profit, lucky block casino I will be closing down, they are mugs, I've spent over 1k in 2 days on £2 a spin and not won a single bonus game, don't recommend no matter how easy it is to use their platform...
April 28, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for taking the time to share your experience with us — we genuinely appreciate your honesty, and we’re very sorry to hear about the negative experience you’ve had.
At Lucky Block Casino, we are committed to transparency and fairness. Our Return to Player (RTP) percentages are configured in accordance with industry regulations and governed standards. We understand that gambling can sometimes be frustrating, especially when the results do not meet expectations, and we sincerely apologize for the disappointment this has caused you.
Please also note that all bonus offers and wagering requirements on our platform are applied in line with our published Terms and Conditions. We always recommend reviewing these carefully to ensure full understanding of how bonuses and playthrough requirements work.
Additionally, we actively promote responsible gaming. Our platform is designed for entertainment, and we encourage all players to set personal limits, use available responsible gaming tools, and play mindfully. If you would like assistance with setting deposit limits, self-exclusion, or learning more about these options, our team is here to help.
Thank you again for your feedback — we truly regret that your experience has not been a positive one. Should you wish to discuss this further or need any support, please feel free to contact us directly at complaints@luckyblock.com.
Best regards,
Lucky Block Complaints
Deposited, didn’t receive funds and account closed
Stole my XRP deposit and closed my account. They reply to these reviews with the same automated response to reach out to their email and you get no response. It’s been around 6 weeks now
March 5, 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention.
We are truly sorry to hear about your experience and understand how upsetting this situation must be.
At Lucky Block, we take all account and wallet-related matters very seriously. We aim to maintain transparency and fairness across all our services, including crypto transactions. Please note that XRP deposits were paused due to technical reasons, but now it has been resumed and can easily be used. We apologize for the delay this might have caused.
We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
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