Promotion terms were split between the payment section and promotion screen. Oddly, cash balance got tagged as promo even after I skipped the offer. A promotion can be average and still be clear; this... See more
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Time-out settings were hidden under responsible play, then another menu inside that. Took longer to find than the actual cashier. The account page gave me nothing clearer. I had to check the same scre... See more
Recently played forgot last night’s slot. Somehow, search results disagreed with provider filters. I only wanted to finish one round cleanly. The same detail was still wrong before bed.. T... See more
Started a small 37 withdrawal mainly to test the payment area. It moved to processing, then back to balance, and the reason field just said "manual check". Customer support was still showing the same... See more
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Sophie's email response actually cited…
Sophie's email response actually cited my original question about the reload conditions. That stood out to me, since I didn't need to repeat myself from scratch.
Time-out settings were hidden under…
Time-out settings were hidden under responsible play, then another menu inside that. Took longer to find than the actual cashier. The account page gave me nothing clearer. I had to check the same screen again later.
The reload terms changed between the…
The reload terms changed between the email and the cashier.
Asked twice about wagering
Asked twice about wagering, still confused.
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