These watches are beautiful, my wife loves hers. The shipping took longer than expected, but it was during the holidays. Will be purchasing more in the future. Thanks!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
The epitome of affordable luxury with our exquisite collection of watches. Perfectly blending style, quality, and value, our timepieces are designed to elevate everyday elegance.
Contact info
United States
- hello@luckyfours.com
- luckyfours.com
Replied to 20% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had Jeb throughout the whole process…
I had Jeb throughout the whole process of replacing a watch that had something wrong internally. Everything was handled very professionally, and with good intentions to insure the watch had a proper defect. I was checked up on twice a day, and I was able to prove the defect. Once I did that the new one was on its way.
Customer service is amazing
Customer service is amazing, so quick and willing to help. Really care about their product and the customers happiness and approval
Good value for a quality product
Good value for a quality product! There were a lot good looking watches to choose from but the "buy one get one" makes it easy to make a decision. Frankly, I like that deal better than 50% off because it gives you an excuse to get two!
I had an amazing experience with the…
I had an amazing experience with the customer service. Thank you for your quick response and help
Well done! Way to go!
Thank you so much!!!
Customer service was great
Customer service response was very quick. They answered every question and resolved any issue I had.
Best respond in emergency situations…
Best respond in emergency situations they understand you and fix your issues with ease and confidence🫡
Great communication can’t wait till…
Great communication can’t wait till the time piece get here
Cancel Items
A really good comunication with Miss Rachel.
I need to cancel my items so I sent an email to lucky fours team and Miss Rachel everything done for me in about one day, I completely become refund to my account in five days. Great team, thank you very much.
I had a few hiccups but Damien and…
I had a few hiccups but Damien and Hazel reached out and we got it taken care of I even offered to help you guys with your USA orders through my business to be able to get your watches sent out faster and make this all a way better experience with shipping I'm hoping to partner otherwise hands down one of the best overseas companies I've ever had to work with and I work with a lot of them thanks Pete w
Watches are incredible
Watches are incredible. Came with a tool to adjust the band. Took less than 5 minutes to do both.
Great Customer Service
Customer service was prompt in their replies and helpful with what I needed.
Very Quick in response and very Kind…
Very Quick in response and very Kind and Professional. Truly look forward to buying from this company in the next few days if this is any indication of the Customer Service i will recieve and wat h quality. Thank you again too
I love these watches!
These are some great watches, I’ve gotten so many complements on them!
Had an issue
Had an issue, emailed the support emaila nd it was quicka nd easy to fix the issues. Great customer service.
Santos watches
I ordered 2 Santos watches and they look great. 1 of the watches had a slight defect but I contacted customer service and they fixed the problem right away. The watches have a nice weight to them so they definitely feel more expensive than they cost.
Very professional and very helpful
Very professional and very helpful
Fast replies and fast response to the…
Fast replies and fast response to the problem
you get a great looking watch, resembles a Rolex for a faction of the price
received my purchase in a timely manner and packaged well
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








