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When in the shoppingcart the fish is €35,-. When I want to use apple pay it then says €26,- I didnt understand what for. Accepted then I paid €65 euro for a fish😞😵 Wish I could cancel it. A lot of money.
Paid for the fish, shipping and import tax but never received the item. Fedex says it's been at my door, but never confirmed the address. They decided to ship the item back across the world.
Total price including shipping and tax: ~100 EUR.
Received: nothing.
I've been trying to reach Lucky Iron through different channels for a week now, but no response. If you're reading this, please get back to me!
Update: resolved the issue with Lucky Iron. Turned out to be a problem with Fedex, and I received a replacement which was delivered correctly! Adjusted the rating to reflect the help I got in the end.
I absolutely love my Lucky Iron Fish! I've been using it for a few years now. Within the first couple of months of using it, I had a blood test to check my iron levels (as I had previously been borderline anaemic). My doctor said my levels were some of the highest she'd ever seen for a woman so it has clearly made a huge difference!
Really easy to use. Would just be useful to know if it can be used in a kettle (providing it's removed between uses) as that would improve the ease of use...
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