Lucky Onesie Reviews 

219
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers had a great experience with this company. Many customers are truly delighted with their recent purchases, frequently mentioning that the wearable items are exceptionally soft, warm, and durable. Consumers also love the helpful support staff, who consistently go out of their way to quickly resolve any sizing or order mistakes. However, some reviewers were not happy with delivery times, reporting frustrating delays, unexpected shipping expenses, or postal packages arriving well past deadlines. A few other people also felt that proper tracking information was severely lacking, making it extremely difficult to anticipate when items would finally arrive.

What people talk about most

Product

People report satisfaction with product, highlighting that the onesies are made of thick, warm, high-quality... See more

Delivery service

Users describe ambiguous interactions with delivery service, as reviewers are divided on their experiences.... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting fast shipping... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the well-made products.... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my onesie last week with express shipping and it just arrived today, well in tome for Halloween. Got a little worried looking at some of the reviews here after buying it, but I got a tracking... See more

Rated 5 out of 5 stars

We got the kids pikachu, adult meowth, adult gengard, and adult charzard and all were awesome quality and came in a very timely manner! Highly recommend this site as I was super skeptical upon orderin... See more

Rated 5 out of 5 stars

I ordered 2 Pokémon onesies from lucky onesie and they delivered to the US in less than a week! Not only was the delivery quick but the quality is just as pictured. Honestly what makes this business o... See more

Rated 5 out of 5 stars

Love the onesies we got - soft, warm, cozy, even with pockets! We had a small hiccup with me accidentally getting the wrong onesie and their support was timely and resolved the matter immediately. Hig... See more


Company details

  1. Costume Store

Written by the company

Lucky Onesie Lucky Life!


Contact info

4.2

Great

TrustScore 4 out of 5

219 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(219)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding⭐️

I ordered 2 Pokémon onesies from lucky onesie and they delivered to the US in less than a week! Not only was the delivery quick but the quality is just as pictured. Honestly what makes this business outstanding is hands down their customer service. They were able to help me exchange one of my orders without hassle, and were very accommodating. I will absolutely be ordering from them again and will be referring family/friends!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

I ended up being sent the wrong item

I ended up being sent the wrong item. After sending a message to customer service they quickly responded within a day and sent me the correct one at no charge. A+ customer service

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I was hesitant to purchase due to expensive shipping costs howerever I am very pleased with my purchase. I purchased two onesies for a Halloween event. The shipping was even faster than I expected. I did receive one incorrect item. Customer service responded to my email in a very timely fashion and remedies the issue very quickly. I had the correct item in hand less than a week later. Overall I would purchase again.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

We love Lucky Onsies

They delivered really quick and are awesome quality. There customer service is quick to reply when I had questions regarding my orders and shipping information. I’ve gotten over 6 now and will probably be back for more…

August 19, 2025
Unprompted review
Rated 4 out of 5 stars

Great Product, Shipping could be faster.

The selection of Onesies was surprising. My friend was looking for a specific pokemon one before a comicon and he really enjoys it. In his words "It’s really soft with really good fabric" but I also recall him saying he still felt the tail long after taking the Onesie off -haha. Overall it seems the product is great, but I do remember shipping taking quite a bit longer than expected. (it was around the Chinese new year though so I do understand some.) Although when the item arrived long after the estimated shipping that's a bit upsetting. Order was Placed Monday Jan.20th, and it wasn't shipped till Feb.4th- even though according to the L.O. response the CNY was from 25th-4th I feel like our order was unnecessarily delayed.

If I could rate them separately I would give the Item itself 5 star, but shipping a 1 star.

January 20, 2025
Unprompted review
Rated 2 out of 5 stars

Their product is good but don't pay for…

Their product is good but don't pay for express shipping. I paid for express shipping to get their product before an event I was going to but it didn't arrive until 3 days after it was supposed to. I didn't have it for the event and they didn't even repay me the full amount or even half of the amount that shipping costs. They went back and forth with me about it until I got tired of their bs and agree with their small amount they offered me. So unless you are okay with getting it later than you paid for and not getting your money back for it I suggest not paying express shipping and just go with their cheaper option with shipping.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Love the Christmas onesies- they look even better in person and they fit great. We put them through the washing machine and they still look perfect- I’m impressed with the quality at such a good price. Will definitely buy from here again.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Did not arrive on time, no refund

The tracking info was sent shortly after my order, however the package didn’t move for weeks. I reached out several times, but the order didn’t arrive for my event. I asked for a refund and was told that shipping costs to china would be extremely high, and they offered me a $10 credit instead! So disappointing, I had to buy a 2nd costume locally and now I have 2

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded Every Expectation

I ordered from this company for the first time recently, we were on a time crunch to buy a pair of onesies for an event and decided to give it a chance and hope for the best. Not only was the whole process of ordering smooth, to our surprise, our orders arrived earlier than expected even with the Chinese New Year holiday taking place. In addition, the quality of the product surpassed my expectations. The whole experience has been absolutely amazing and I will definitely be purchasing from this company again soon.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

All good

Good material, I am 5'11 and thicker than some🤣the 2X fits me with room to spare, and it has pockets ♥️this is my 4th attempt on making a review as it keeps restarting but me and my family will be ordering again..I have Jiggly puff and Squirtle for now.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Grinch Outfit

I was skeptical about the outfit, but once I got the Grinch costume I was very pleased with how it fit and the vibrant colors. A little hard to see out, but manageable. Very happy with the purchase and communication with the company during the ordering process

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t order from these people they are…

Don’t order from these people they are scam toke my money and send me a fake tracking number then they sent fedex a shipping label without the package And there’s no way to contact them so now I’m lost out of $120. not order from this place.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable customer service

Reliable customer service!

They respond fairly quickly with any issues and follow through until you receive your order!

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

The onsies were EXACTLY as pictured

The onsies were EXACTLY as pictured, had no weird packaging smell, and are comfortable like a soft blanket. My son is obsessed! They also came super fast like within 5 days fast! I highly reccomend buying from them it's worth it!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Trust these guys - Amazing customer support fixing an issue -

So I ordered a Lucky Onesie for my daughter for Halloween, and while the wrong item was initially sent, I have to say I was pleasantly surprised at how Amazing with a capital A the support was. They addressed my emails directly and in a timely manner. I am the biggest skeptic. -- told my wife we probably lost our money, but the opposite was true. They replaced the item; they communicated every step of the way, and it was personal. 5 stars for customer support for a mistake that - hey things happen -- but you fixed it way beyond what i expected.

November 4, 2024
Unprompted review

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