Lucky Pants Bingo Reviews 263

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Think this site is owned and operated by Grosvenor Casino.Once again the return to player percentage is dire.Have played here for many many months and have had one win only.Avoid using this site as sp... See more

Rated 1 out of 5 stars

Got promotional games, played deposit, then played free games. I won around 40.00 plus, off free games. Didn't understand needed to still play off a certain amount on a particular game. Thought... See more

Rated 1 out of 5 stars

This site is absolutely shocking do not waste your money rubbish wins and bonuses 22 free spins for 36p spent £100s never won anything all is does is take take take As others have said this site is w... See more

Rated 4 out of 5 stars

The site is excellent. Pleasant enough design and reasonably simple to navigate. The offers can be excellent although the cap on winnings from promotions can be a major disappointment. However, if you... See more

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Company details

  1. Events & Entertainment

About Lucky Pants Bingo

Information provided by various external sources

If you love online bingo, slots or you prefer table games then Lucky Pants Bingo is for you!

Sign up to Lucky Pants Bingo today to receive your exclusive offer, and meet our mascots the loveable, Betty Balls & cheeky Luke Pants, you will find them in the chat rooms everyday giving away free spins, bingo cards and prizes!

Lucky Pants Bingo is the friendliest online bingo game and offers players exciting games, special promotions, and big jackpots. You can experience the fun of Lucky Pant Bingo anywhere and anytime on desktop, mobile or tablet.

Lucky Pants Bingo is also licensed and regulated by the Alderney Gambling Control Commission, License Number: 71 C1, to offer Gambling facilities in jurisdictions outside Great Britain.

Contact info

1.4

Bad

TrustScore 1.5 out of 5

263 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very helpful.

I was locked out of my account and got in touch through live chat and I spoke to Summer who was extremely helpful and explained to me what the problem was and explained very clearly the steps that I have to take to resolve the problem, Unfortunately I have not managed to play any games as of yet but I had a good look through the site and looks really good, I am hoping to be playing bingo very soon.

July 6, 2020
Unprompted review
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Reply from Lucky Pants Bingo

Hi Christine,

Thank you for your positive review and for taking the time to review Lucky Pants Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Lucky Pants Bingo.

Kind regards,
Lucky Pants Bingo Team

Rated 5 out of 5 stars

Lucky pants did finally pay me my…

Lucky pants did finally pay me my winnings an error had occured while makin the payment but very happy to say received it

June 28, 2020
Unprompted review
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Reply from Lucky Pants Bingo

Hi Jillian,

Thank you for your positive review and for taking the time to review Lucky Pants Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Lucky Pants Bingo.

Kind regards,
Lucky Pants Bingo Team

Rated 5 out of 5 stars

Awesomely amazing thanks

June 27, 2020
Unprompted review
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Reply from Lucky Pants Bingo

Hi Ron,

Thank you for your positive review and for taking the time to review Lucky Pants Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Lucky Pants Bingo.

Kind regards,
Lucky Pants Bingo Team

Rated 5 out of 5 stars

Most understanding caring bingo site iv ever met or been on!!!

Hi, im not going to lie when you tode me my withdrawal was put back in to my account why I was playing a game. And I Atchally though I won more agen, but got greedy and lost it. But I was feeling happy I still withdrawn £100 atlest.

But then to be tode the news, my withdrawal got out back in my LUCKY PANTS BINGO account, why playing a game.

I was upset and angry, I wanted to take it higher and tell everyone what lucky pants bingo did or didn't do!

I though you was a dodgy company and I just been frauded.

BUT for you to THEN, Give me the choice you would give me the funds of £100 what i thought was withdrawn.

On one conditional I don't gamble it.....

Has made me realise your a amazing company and very very caring!!!
And you care for your customers needs and safety!!

I Appriciate that so much.

You should be very proud of your selfs.

Thank you so much.

Im done with gambling now, its so bad. And starting to ruining my life.

Remember guys play for fun, When the fun stop JUST STOP!!

I STARTED TO GET OUT OF CONTROLL, THE FUN STOPED FOR ME, BUT I DIDN'T.

All the sites iv been on, And the only one who has tode me I need to take time out, I'm spending to much ...

WAS

(((LUCKY PANTS BINGO)))

If you spending to much gambling,or your unsure you do!?

I would recoment this site, out of all the sites in the world... And trust me iv had them all!!

Because they will tell you when it's to much.
Because we don't no wen it is, untill we have to find money to pay people back we borrowed to do it?!

I'm very happy with my care from lucky pants bingo. And yano What theres no show yet, Beacuse iv cancelled gambling out my life for a while as of yesterday, But I already feel amazing noing a gambling site has said yano what your spending to much, time to take a break!

SO Thank YOU... THANK YOU... THANK YOU so MUCH....

LUCKY PANTS BINGO. Xx

June 26, 2020
Unprompted review
Rated 5 out of 5 stars

Love playing on lucky pants bingo quick…

Love playing on lucky pants bingo quick to reply on chat and emails and great news now withdrawel requests have changed and friendly staff

June 4, 2020
Unprompted review
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Reply from Lucky Pants Bingo

Hi Barbara,

Thank you for your positive review and for taking the time to review Lucky Pants Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Lucky Pants Bingo.

Kind regards,
Lucky Pants Bingo Team

Rated 5 out of 5 stars

Spoke to Summer via live chat

Spoke to Summer via live chat. Very helpful and polite. Query was answered immediately

June 4, 2020
Unprompted review
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Reply from Lucky Pants Bingo

Hi Claire,

Thank you for your positive review and for taking the time to review Lucky Pants Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Lucky Pants Bingo.

Kind regards,
Lucky Pants Bingo Team

Rated 5 out of 5 stars

Excellent customer service

Just spoke to summer, lovely girl, helped with my query quickly and was very easy to chat with. Love this site, lovely customer service..x

June 4, 2020
Unprompted review
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Reply from Lucky Pants Bingo

Hi Nicola,

Thank you for your positive review and for taking the time to review Lucky Pants Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Lucky Pants Bingo.

Kind regards,
Lucky Pants Bingo Team

Rated 5 out of 5 stars

I just spoke to Nash at customer…

I just spoke to Nash at customer support and I got my query answered straight away. So polite and reassured me I have never had any problems when speaking in live chat thank you for all your help

June 1, 2020
Unprompted review
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Reply from Lucky Pants Bingo

Hi Amanda,

Thank you for your positive review and for taking the time to review Lucky Pants Bingo!

We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Lucky Pants Bingo.

Kind regards,
Lucky Pants Bingo Team

Rated 5 out of 5 stars

I didn't get my bonus when I joined and…

I didn't get my bonus when I joined and Thomas helped me get it, he was very curious and solved the problem immediately, thank you Thomas for your help.

April 7, 2020
Unprompted review
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Reply from Lucky Pants Bingo

Hi Cathy,

Thank you for the amazing feeback!

Thomas is truly our curious person from our customer service team!

We could not be happier that he lived up to your expectations.

Please do not hesitate to come back to us anytime you need to.

Stay Safe!

Warm Regards
LuckyPants Team

Rated 4 out of 5 stars

Jonathan was a credit to the site dealt…

Jonathan was a credit to the site dealt with my query quickly and professionally?

March 29, 2020
Unprompted review
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Reply from Lucky Pants Bingo

Hi Jonathan,

Your comment is very much appreciated!

Jonathan's interaction with you embodies our commitment to world class customer service.

We’re so happy he brought some sunshine to your day!

We’ll give him a big tap on his back for your appreciation and hope to see you soon

Stay Safe!

Warm Regards
LuckyPants Bingo Team

Rated 5 out of 5 stars

Jonathan was lovely and very helpful

March 29, 2020
Unprompted review
Lucky Pants Bingo logo

Reply from Lucky Pants Bingo

Hi CG,

Thank you for this nice feedback for Jonathan!

We will make sure to pass it on to him and give him a big tap on his back for the experience given to you!

Stay Safe,

Warm Regards
LuckyPants Bingo Team

Rated 5 out of 5 stars

Just spoken to Adrian in customer…

Just spoken to Adrian in customer service so helpful and professional. Notihng was too much trouble. Amazing x

March 26, 2020
Unprompted review
Lucky Pants Bingo logo

Reply from Lucky Pants Bingo

Hi Stacey,

Thank you for the great feedack for Adrian.

He is one of the newest addition to our Support Team and undoubtedly, this review will give him an additional boost to excel.

Stay Safe,

Warm Regards
LuckyPants Bingo Team

Rated 5 out of 5 stars

I am very happy with this site

I am very happy with this site. It's a brillant one to play and whenever I have any questions, their advisors are always willing to help and answer all my questions.

Jonathon has been super helpful and friendly.

Keep up the good work!!

March 8, 2020
Unprompted review
Lucky Pants Bingo logo

Reply from Lucky Pants Bingo

Hi Saz,

Jonathan will be one happy person with this comment you left for him!

We’re glad Jonathan and the site have left their mark sand we’ll be sure to get him a star for your appreciation.

Please come back anytime you need help.

Stay Safe!

Warm Regards
Lucky Pants Bingo Team

Rated 5 out of 5 stars

Just had a chat with Summer

Just had a chat with Summer. Very helpful and very polite. I like this site and it really help's when you have a lovely reply. Summer helped me out with my query about my bonus money and where to use it. As usual first class and thank you Summer xx

March 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very nice and helpful people

March 1, 2020
Unprompted review
Lucky Pants Bingo logo

Reply from Lucky Pants Bingo

Hi Kaska,

You just made our day! Thank you for the great comment and always be sure that we are ever ready to assist with any queries you may have!

The name of our game is excellence and we’re glad to see that you are happy with the help or customer service team provided you.

Don’t hesitate to get back to us for anything you need help with.

Stay safe!

Warm Regards
Luckypants Bingo Team

Rated 4 out of 5 stars

Excellent Customer Service via Livechat

The site is excellent. Pleasant enough design and reasonably simple to navigate. The offers can be excellent although the cap on winnings from promotions can be a major disappointment. However, if you have a problem the Livechat facility is exceptional - not in terms of the system but the staff involved. They are real people who appear to genuinely want to help. None of the faceless "Computer says no" but a seemingly genuine desire to help. Well done.

February 27, 2020
Unprompted review
Lucky Pants Bingo logo

Reply from Lucky Pants Bingo

Hi MPQ,

Thank you for such an amazing feedback.

We are glad that our website and our service has met your expectations and we hope that we will continue to do so.

As a site, we always strive to live up to what our players need.

Stay Safe,

Kind Regards
Luckypants Bingo

Rated 5 out of 5 stars

Always helpful and courteous and they…

Always helpful and courteous and they are very easy to get hold of, they even contact you by phone to let you know if you have a bonus on your account and if cant get hold of you they text or email.
One if only sites that does this
And thank you Jonathan for your help this morning. Liza 😂

February 18, 2020
Unprompted review
Lucky Pants Bingo logo

Reply from Lucky Pants Bingo

Hi Liza!

Thank you for amazing feedback!

During these tough times, it warms our hearts to see that you are happy with the service that we provide to all our members.

I hope that you continue to enjoy yourself on Lucky Pants Bingo.

Stay Safe,

Warm Regards
Luckypants Bingo Team

Rated 5 out of 5 stars

i have rated 5 stars as i have always…

i have rated 5 stars as i have always received excellent customer service when ever i have had an issue or a query. it is always resolved right away, staff are friendly and very helpful

February 9, 2020
Unprompted review
Lucky Pants Bingo logo

Reply from Lucky Pants Bingo

Hello Cat!

Hope you are doing well.

Our Monday is definitely better now that we've read your 5-star reviews.

It is indeed an immense pleasure to read that our customers are satisfied of our products and services. Lucky Pants Bingo indeed strives hard towards achieving an utmost result to meet up your expectations.

Cat, as always, any assistance you need, do not hesitate to contact our 24/7 Team, who shall promptly and gladly assist you.

We wish a nice week ahead and hopefully, a nice win too.

Regards,
Lucky Pants Bingo Team

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