Luenire Reviews 40

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I wish I had read the comments before booking, I paid a booking in January, they informed they were closed, will open Feb, come Feb they haven’t responded to my email and after calling they inform me... See more

Rated 5 out of 5 stars

Had a lovely time at Luenire Spa situated within Park Regis Hotel, Birmingham. Was given a welcoming glass of juice on arrival, then an hour of massage on heated massage bed. Super full body and head... See more

Company replied

Rated 1 out of 5 stars

It’s great for petite people, they need stronger masseuses for others. We had a slightly disappointing experience so for people visiting next I would recommend to keep track the massage timings.... See more

Rated 5 out of 5 stars

I am becoming something of a regular! I attend Birmingham for business meetings and have started to try and make sure I keep an hour free to visit for a treatment. Sabrina and her collea... See more

Company replied

Company details

  1. Day Spa

Written by the company

Luenire it’s an oasis of relaxation, an urban spa based in the city location of Birmingham on the 4th floor of Park Regis Hotel providing unique, bespoken face, and body treatments and Aesthetics followed by mindfulness. We provide bespoke and tailored facials and body treatments with a range of massages. Luenire is concentrating on providing the highest calibre of care. As a result of years of experience and expertise, we are providing aesthetic treatments tailored to your needs. Luenire is the essence of Spa, wellness and Aesthetics in one place. We are a beauty and wellness concierge.


Contact info

3.1

Average

TrustScore 3 out of 5

40 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Service and Massage

We had a last minute booking to Luenire in our last day in Birmingham and the lady who talked to me on the phone is very helpful. The massage and the facial was great. We didn't get the name of the girls who massage us but they are the best. When you stayed in Park Regis in Birmingham you should check them out. Price is reasonable and they are really good. From the reception to the girls who massage you they are very nice and friendly.

July 23, 2023
Unprompted review
Rated 5 out of 5 stars

Relaxation at its finest.

Booked this Spa with my Mrs. It was a very lovely time and Sabrina from Birmingham Park Regis was very accommodating and welcoming.

She made the experience much more wholesome.

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

I had the most blissful experience at…

I had the most blissful experience at Luinere spa. A group of us went for my hen do and it was every bride- to- bes needed reprieve from wedding planning. We had the package which included afternoon tea and it was lovely. The decor was unique and the experience all together was tranquil. The staff were so friendly and the ambience was great. I had the combo massage which included a facical and body massage it was impeccable. The therapist Samra was so knowledgeable. Best massage ever, I’ve already booked in my next visit!

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Much Needed Time Out

Had a lovely time at Luenire Spa situated within Park Regis Hotel, Birmingham. Was given a welcoming glass of juice on arrival, then an hour of massage on heated massage bed. Super full body and head massage. After put on robe and slippers and sat in relaxation area with a flute of fizz. There was no pressure to move on. When l was ready went into private changing room to get ready to join reality again. Hope to return soon.

May 17, 2023
Unprompted review
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Reply from Luenire

Dear Liz , thank you so much ofr the kind feedback , we glad you have enjoyed the experince at Luenire , we look. forwad to welocme you back !

Rated 5 out of 5 stars

Had an amazing experience at Luenire

Had an amazing experience at Luenire. I had a deep tissue treatment with Lilly and she was amazing. Great healing touch and perfect pressure for a big muscled guy like me. People there are so attentive and hold space for you. Sabrina the manager was extremely friendly and lovely to deal with. Great team. Thank you for an amazing experience. Will definitely be going back.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Had the BEST spa experience!

Had the BEST spa experience with Luniere at Park Regis in Birmingham today. It was a treat for me and my friend. This has got to be the best spa I’ve been to! On arrival, we were greeted and got changed into robes and slippers. We were given some juices and then we got to relax in the relaxation area with complimentary herbal teas! The 55 minute full body massage was amazing! Exactly what we both needed and the masseuse knew exactly where to apply the correct pressures! After, they gave us a glass of wine each. We felt super relaxed and it was such a lovely environment. I’ve been to a spa in London before and we didn’t get this treatment for the amazing price we paid! Will be returning! Thank you to the amazing staff for making it special

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Spa Special 60 min treatment with welcome tea ritual & prosecco

A WONDERFUL LITTLE OASIS

From the moment my wife and I walked in to the Spa after a torturous journey in horrible weather, we were made to feel welcome by Sabrina. She helped us take a moment to just leave our woes behind and step by step we guided to get changed into our robes and relax with some rose water tea (a first for me and nice too!).
We were then taken into a room for two for our massages and had an hour of wonderful, relaxing and beneficial attention from Angie and Charlotte.
After that we were offered prosecco (very nice quality too!) and able to relax further.
Nothing was rushed throughout the experience and we chatted with Sabrina, Angie and Charlotte at leisure about our experience and were never made to feel like leaving :0)
All in all, a wonderful little oasis in B-ham which we wholeheartedly recommend.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Massage was amazing

Massage was amazing. Staff very friendly. Lovely massage room. I went with my daughter, we both felt very relaxed afterwards. Would highly recommend.

April 11, 2023
Unprompted review
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Reply from Luenire

Dear Sara , we are delight to hear that you have enjoyed your spa experience at Luenire , we look forward to welcome you back :)

Rated 5 out of 5 stars

From start to finish all staff made me…

From start to finish all staff made me and my mother comfortable. I would say it's better to book directly through them. Me and my mum had a body scrub and body massage. It was so my my mum could have a lovely Mother's Day of relaxation. The temperature of the room and beds were perfect. Then our beauty therapists Summer and Lily went above and beyond in our eyes. We were so grateful for this experience as it was but to have the services we did, made it outstanding. We will definitely recommend and come back. Massive thank you to Sabrina the manager for being so helpful in the booking process, picking a great team and her friendliness.

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

I have only words of praise for this…

I have only words of praise for this Spa, I went with my husband and we were treated like kings. When we arrived, Sabrine met us at the reception and offered us a herbal tea. I chose a one-hour massage and facial session, Angie and Samara were very professional and respectful and offered us an unforgettable day. The whole experience was wonderful!

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

A totally personalised spa experience…

A totally personalised spa experience from start to finish. Not a rush in sight, and beautifully put together by Sabrina and her team. A genuinely bespoke afternoon from start to finish, every attention to detail from the handmade fruit tea while filling out health information, to ‘blue’ tea and Prosecco afterwards. A truly wonderful couples massage experience in between - both thoroughly enjoyable and in terms of feeling the benefits afterwards. Would highly recommend!

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience X…

Absolutely amazing experience X Fantastic atmosphere created by warm tea, glass of prosecco and super friendly owner. Facilities were super warm and relaxing. Massage outstanding - definitely professional and well trained crew.

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! The massages were great, which is the most important thing! Really good massurists and the quality of the salon was super! A lovely touch was the complimentary glasses of prosecco. Only thing I'd say is the 1 hour wait for the massage was longgg, maybe reduce this to 20-30 minutes tops! Apart from that, was lovely! Will be back weekly 😍

January 4, 2023
Unprompted review
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Reply from Luenire

Dear Gino

Thank you for your feedback mean a lot to us, we are glad you enjoyed your experience.
We look foread to welcome you back soon!

Rated 5 out of 5 stars

It was a birthday present for one of my…

It was a birthday present for one of my girlfriends, so I booked the massage package for all of us. As this was a surprise, we were all over the moon about the effort that was made!!! Thank you so much, Sabrina and the team, for your professionalism, individualism, and kindness. The service you provide is highly recommended, and we will be back again!!!

December 17, 2022
Unprompted review
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Reply from Luenire

Dear Paulina

Thank you for your kind feedback that's mean a lot to us, we are delighted to hear it!
We look forward to welcome you back soon !
Your Luenire Spa Team.

Rated 5 out of 5 stars

great service.welcomed with tea had…

great service.welcomed by sabrina. offered tea and chocolate for both of us.as we went for wedding anniversary treat.sabrina made it extra special. had back massage and facial done.felt great definitely booking again.

December 21, 2022
Unprompted review
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Reply from Luenire

Dear Shaz

I'm delight to hear that you enjoyed your spa experience . We look forward to the elcome you back soon!
Your Luenire Spa Team

Rated 5 out of 5 stars

Sabrina was so friendly and attentive

Sabrina was so friendly and attentive . I booked an afternoon tea spa day for my daughter ,we had a facial and back massage .Sabrina couldn’t have been more helpful keeping us topped up with Prosecco and herbal tea .. we will definitely be back . Very professional service .

December 1, 2022
Unprompted review
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Reply from Luenire

Dear Angela,

Thank you for your kind feedback, we are glad to hear that you enjoyed your spa & tea experience. We look forward to welcoming you back.

Rated 5 out of 5 stars

Amazing 🤩 wonderful massage and…

Amazing 🤩 wonderful massage and fantastic relaxing environment.

November 27, 2022
Unprompted review
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Reply from Luenire

Dear Nicola, we are glad to hear that you enjoyed your treatment, at Luenire we believe in a holistic approach. We look forward to welcoming you back soon.
Your Luenire Spa & Aesthetics Team

Rated 5 out of 5 stars

Highly recommended

I am so glad to have this new extraordinary spa just around corner. I adore this place, it makes me feel so pampered as I sit with my cup of Japanese green tee in the hand waiting for the treatment. The atmosphere is so relaxing and the lady did an amazing job of making me feel comfortable and explaining all next steps in detail. Thank you and see you soon!

November 23, 2022
Unprompted review
Luenire logo

Reply from Luenire

Dear Svetla,
Thank you for your kind feedback, that means a lot to us. We are, pleased to hear you have enjoyed our signature experience.
We look forward to welcoming you back to explore our bespoken treatments.
Your Luenire Spa & Aesthetics Team

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