Luggage Transfers Ltd Reviews 75

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Luggage Transfers were extremely helpful with moving our luggage to a friends address at the end of our 6 day trek. We had used them on many occasions whilst completing the SWCP between 2019 and 2026... See more

Rated 5 out of 5 stars

Getting your luggage transfers right is a big deal. Think about the hassle of missing luggage, late luggage, etc. Luggage Transfers takes this concern away so you can focus on your vacation, not... See more

Rated 5 out of 5 stars

We used LTD while we walked 7 days of the Devon SW coastal path. At first we were bit worried but we needn’t have been as every day our luggage was picked up & waiting for us at our next BnB. We met... See more

Rated 5 out of 5 stars

Luggage transfers have been fantastic again. Even though I accidentally gave them incorrect information about our dates, and they had to do some detective work to find our final destination, they came... See more

Company details

  1. Courier and Delivery Service

Written by the company

Since 2009, Luggage Transfers Limited has been moving bags across the South West of England. With prices starting from £18 per day and a generous 20kg weight allowance per item, this makes us the largest and cheapest kit transfer service on the South West Coast Path.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

Super helpful team

Super helpful team, totally reliable service, courteous and efficient :-)

April 15, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, John! We're thrilled to hear that our team provided you with a reliable, courteous and efficient service.

Rated 5 out of 5 stars

Superb service

Superb service. We used Luggage Transfers 3 years in a row when walking the SWCP and every single transfer worked out exactly as promised. Additionally they were able to do some unusual transfers, for instance in the second year we has to walk a couple of sections we were forced to miss out in the previous year meaning that there were some unusual transfers but the company handled those as well despite the extra hassle.

May 1, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you for your kind words! It's great to hear that our service has consistently met your expectations, even with the unusual transfers. We look forward to helping with your future journeys on the South West Coast Path.

Rated 5 out of 5 stars

Really efficient & stress-free

Really efficient. No trouble at all. Bags magically disappearewd & appeared at each venue. We have used for 3 years annually now & alll gone smoothly. Thank you.

May 31, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Janet, for your loyalty and kind words! We're pleased to provide a stress-free experience for you every year. Looking forward to serving you again next time!

Rated 5 out of 5 stars

I used Luggage Transfers throughout the…

I used Luggage Transfers throughout the 630 mile south west coast path walk. They never once made a mistake in what must have been at least 60 transfers. Totally reliable, easy to book, comprehensive advice around places to stay. First class service, thoroughly recommended.

October 5, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Sarah, for your kind words! We're thrilled our service made your south west coast path experience seamless. If you're planning another adventure, we’d be delighted to assist you again. Safe travels!

Rated 5 out of 5 stars

Fabulous service

I used LT in 2023 for the Cornish SWCP and again in 2024 between Minehead and Bude. The service was consistently excellent. Booking was easy and responses always very prompt. Collections and drop offs always ran smoothly and it was easy to make amendments, even at short notice (this was necessary in 2023, when knee problems meant we could not carry packs as much as initially intended). Staff were always very friendly and efficient. If I am fortunate and able to complete the SWCP, I certainly hope to use LT again.

May 11, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Jane, for your wonderful review. We're delighted to hear our team was able to assist you efficiently, especially with the amendments. We hope to hear from you again on your next SWCP adventure!

Rated 5 out of 5 stars

Great service as always

Great service as always

Bags collected and delivered flawlessly, and always in good condition. Highly recommended.

Thank you.

May 10, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you! We're pleased to hear you're satisfied with our service. We look forward to continuing to meet your expectations in the future!

Rated 5 out of 5 stars

Excellent luggage service

Excellent, professional service. Very helpful in arranging our transfers. Bags were picked up and delivered as promised.

May 4, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Karen! We're thrilled to hear you found our service excellent and reliable. Your feedback inspires us to keep delivering top-notch experiences for all our customers.

Rated 5 out of 5 stars

Great service

Great service.....would recommend. Prompt and friendly.

May 1, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Gerrish family, for your kind words!

Rated 5 out of 5 stars

Quiet efficiency

Luggage Transfers does what it says on the tin and without fuss. Each day we left our luggage and in the evening we found it again in the next hotel - this made our lives much more relaxed on holiday.

April 15, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Stephen, for your thoughtful review. We're thrilled to hear our service made your holiday more relaxed. Enjoy your travels!

Rated 5 out of 5 stars

An amazing service

I have used Luggage Transfers 7 times over the last 4 years. As I do walking holidays and move on daily, they must have carried out about 40 drop offs and 40 pick ups. They have delivered my luggage to both B&Bs and campsites. The office staff are extremely helpful and efficient when dealing with the bookings. There has only been one problem which, in fact, was not Luggage Transfers' fault. However, I contacted the office and they were able to help with the situation. I have had the occasional text or phone call from the drivers to let me know where the luggage has been left at campsites with no reception, which has been very helpful.
I cannot fault this service and without it I would not be able to go on walking holidays.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient and reliable service

Very efficient and reliable service. I’ve used luggage transfers on five separate 1-week holidays whilst walking the SWC Path. Very easy to book and pay.
They put extra effort in to make sure the luggage arrives and is received safely.
Thank you

September 9, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Edward, for your continued trust in our service during your walk on the South West Coast Path. It's great to hear our efforts made your trips more enjoyable.

Rated 5 out of 5 stars

We are walking the South West coastal…

We are walking the South West coastal path and have used this company on several occasions from the start. Never had any issues. Easy to book your luggage and they are very helpful with other things like river crossings. Would highly recommend!

April 26, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Liz! We're so pleased to hear that our service has been a reliable part of your journey. Your recommendation means a lot to us. Enjoy the rest of your walk on the South West coastal path!

Rated 5 out of 5 stars

We’ve used this company for three…

We’ve used this company for three separate trips whilst walking the SWCP,and would highly recommend it.What a service! The luggage has always been waiting for us at our accomodation.

April 26, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you for your kind words! Ensuring a seamless experience is our top priority. We hope to assist you again on your future adventures!

Rated 5 out of 5 stars

Super efficient service

Super efficient service
Really easy to book even at quite short notice when my friend and I cycled the Devon Coast to Coast ride. Helpful staff. Would definitely use again.

April 7, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you for your kind words! We're thrilled you found our booking process easy and our staff helpful. We hope to hear from you again in the future.

Rated 5 out of 5 stars

Excellent service

Our luggage was picked up and delivered on time.
Clear details were given on where to leave and pick up times.
Very efficient service, very happy, would totally recommend

May 8, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Jane, for sharing your positive experience!

Rated 5 out of 5 stars

As helpful and value for money as ever

Luggage Transfers were as helpful, efficient and value for money as ever. We’ve now used them four times on the south west coast path and have never had any issues.

March 25, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you, Thomas, for your continued loyalty. We're thrilled to provide you with consistently efficient and valuable service. We look forward to assisting you again on your next coastal path journey!

Rated 5 out of 5 stars

Luggage Transfers Ltd were perfect for my walking/running trip

Luggage Transfers Ltd were perfect for my trip along the Devon Coast to Coast route. Easy to use and zero issues, luggage pick ups and drop offs all went as planned. I needed to make an amendment to my booking and this was dealt with very quickly and with no problems. Definitely recommend.

March 28, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Hi Rachel, thank you for recommending us! We're happy to have met your expectations for the Devon Coast to Coast trip. We're always here to make your journey smoother.

Rated 5 out of 5 stars

The windy, soggy, boggy South West Trail

We were 4 older walkers (all 65 plus) making our way in late March along a very windy, soggy, boggy, South West Coast trail between Penzance and Truro for few days. Our luggage was always waiting for us when we got there. The service was great and made our lives so much easier.

March 27, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Alan, we're pleased that our service made your adventurous trek easier! It's great to hear that your luggage was always there and waiting for you each day.

Rated 5 out of 5 stars

Really responsive to a last minute…

Really responsive to a last minute booking, and great service for the whole of the trip

March 18, 2024
Unprompted review
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Reply from Luggage Transfers Ltd

Thank you for your positive feedback, David! We're thrilled to hear we could assist with your last minute booking and provide great service.

Rated 5 out of 5 stars

Fantastic service from LT for the last…

Fantastic service from LT for the last 3 year’s trips walking the south west coast path. Wonderfully easy booking service, no mistakes at all- it went like clockwork.
Thank you 😊

May 5, 2023
Unprompted review
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Reply from Luggage Transfers Ltd

Gillian, we're pleased to hear about your positive experiences with our services! We pride ourselves in making things easy and efficient. Thanks for your kind words and continued support.

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