LUMA-iD innovation & development Reviews 

42
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TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mark was great to work with. He was able to design and create exactly what we needed for our company. Very swift and efficient, appreciated the clear comms throughout and transparent pricing.... See more

Rated 5 out of 5 stars

Communication was clear and responsive throughout. Mark took the time to understand exactly what I was looking for, offered helpful suggestions, and kept me updated on progress. The turnaround wa... See more

Rated 5 out of 5 stars

I don’t have enough words to express how lucky and grateful I am for finding this company and meeting Mark through it. He has made my idea possible and not only that, I have had and still have incredi... See more

Rated 5 out of 5 stars

Huge thanks to Mark! I had a last-minute project that needed printing and couldn’t find help anywhere until I reached out to Luma-iD Innovation. Mark was incredibly helpful, handled everything quick... See more

Company replied

Company details

  1. Industrial Design Company
  2. also in
  3. Industrial Consultant
  4. Research and Product Development

Written by the company

Product Design, Prototyping and Engineering. From low to hi-tech, London based consultancy. Markets: medical, lighting, Internet of Things (IoT), transportation, consumer products and more..


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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4.8

All reviews

(42)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent 3D print and design

My job was small but Mark was super helpful and got my design right first time - great cad design.

May 2, 2025
Unprompted review
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Reply from LUMA-iD innovation & development

thank you for the kind review Jacqueline

Rated 5 out of 5 stars

Mark and the team aren't just…

Mark and the team aren't just innovative, creative and fundamentally sound developers. They genuinely care about the success of the product once they've finished their work. The product they produced was exceptional but the experience was unlike anything else. Increidbly genuine, caring and brilliant company. Cannot speak highly enough of them.

March 10, 2025
Unprompted review
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Reply from LUMA-iD innovation & development

Thank you for the kind words Jake, much appreciated

Rated 5 out of 5 stars

Fantastic service and customer support

Fantastic service and customer support. I’m so happy to have found Luma-iD for my printing! Great communication throughout the whole process. Thank you!

March 4, 2025
Unprompted review
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Reply from LUMA-iD innovation & development

thank you so much Danny for the kind feedback!

Rated 5 out of 5 stars

Prototyping

Post NDA, Mark immediately understood my product and requirements to provide a competitive quotation and efficient services through almost daily contact resulting in a very good quality prototype and responsive post delivery communication.

February 21, 2025
Unprompted review
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Reply from LUMA-iD innovation & development

Thank you for your positive feedback Colin, its a great project and I can't wait to see it out in the market!

Rated 5 out of 5 stars

An incredible company


Firstly, I'd like to express my sincere gratitude to Mark. Within a few days, he transformed my concept into an actual product. I was incredibly impressed and excited to start planning the future of my product.

Mark also provided valuable assistance with other aspects of my product development. His knowledge and willingness to share it were instrumental in helping me move forward. I am delighted with all the services Luma-iD provided, and I look forward to partnering with you for all my future products.

January 27, 2025
Unprompted review
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Reply from LUMA-iD innovation & development

Thank you Dania for the kind review and we can't wait to see the project out on the shelves soon!

Rated 5 out of 5 stars

Awesome company for start up innovations

Mark and I have had lots of great communication through various platforms, at the office and his home office. When we meet, we are able to pick at each others thoughts and ideas with no fear of judgement improving the product through iterations from these conversations. Mark understands the financial demand on small businesses, start ups and inventors and this is evident when he itemises costings.

December 1, 2024
Unprompted review
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Reply from LUMA-iD innovation & development

Thank you for the review Jason and we can't wait to see your awesome product come to market!

Rated 5 out of 5 stars

Always a pleasure to work with!

We have worked with Mark at LUMA-ID on several projects over the last few years, and it is always a pleasure to work with him, and more recently with Hans too.

We often have several complex requirements in our design projects that need a breadth of industrial design expertise, working on tight deadlines, and they always deliver excellent results on time.

LUMA-ID is also highly responsive and is great with its communication. We look forward to continue working with them over the years to come!

October 31, 2024
Unprompted review
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Reply from LUMA-iD innovation & development

Thank you so much Jameel for the testimony, a pleasure working youself and projects too!

Rated 5 out of 5 stars

Superb!

After searching the internet for a cad designer I came across luma, I had a call with mark and knew straight away this was the company I wanted to undertake the project I had in mind, throughout the project mark went above and beyond to assure I was happy, he was great at communicating things I didn’t understand and explaining them in a way that was understandable to someone that has no clue about 3d drawings etc, I will be getting mark to work on another project I’m working on and wouldn’t hesitate to recommend! Thanks mark

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I approached LUMA for a collaboration ask on a project - Mark has been responsive, helpful and his input has been key to our project being a success.

December 3, 2023
Unprompted review
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Reply from LUMA-iD innovation & development

thank you very much Rhiannon for the kind feedback!

Rated 5 out of 5 stars

Excellent all around

Outstanding customer service. I got in touch with Mark Little at Luma iD to help develop a crude prototype, having spoken to a number of other firms who were unresponsive and unhelpful. Mark could not have been more helpful. He arranged a call promptly, immediately saw my vision and within days I had an initial prototype. He has been very responsive and after some tweaking he has helped me with exactly what I set out to achieve. I cannot recommend him enough.

September 12, 2023
Unprompted review
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Reply from LUMA-iD innovation & development

thank you for the review Ben!

Rated 5 out of 5 stars

Great to work with

Great to work with: quick, uncomplicated and precise.

Have worked with Mark on machine parts to innovate textile production. He is very considerate of the project and quick in understanding the scope and needs. Great outcome and easy to communicate with.

Hope to work with them in the future again! Cheers

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

A passionate, inspirational workshop - thank you!

Mark from Luma-ID recently facilitated a prototyping workshop for a programme we are running with 16-25 year olds. He was prompt, well-organised and passionate, inspiring this group of young entrepreneurs to bring their ideas to life with real-world examples and hands-on experience. Thank you for a great workshop - would highly recommend!

March 7, 2023
Unprompted review
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Reply from LUMA-iD innovation & development

Thank you for the lovely review Alex and a pleasure working with your awesome team!

Rated 5 out of 5 stars

Absolutely brilliant company

I want to thank Luma for so much help and helping me create my idea and bringing it to life.
Mark and han have been absolutely brilliant they no what they are doing and show it .
I'm looking forward to working with them soon again to take my idea to the next level ,I would recommend anybody that has an idea for a product to use Luma-id innovation and development.
Thank you so much Shane.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

Luma-iD were a key part of our design process and worked tirelessly with us to get every aspect of the product correct, from initial concept, prototype to finish product being released. We couldn’t have have achieved it without their help.

January 10, 2022
Unprompted review
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Reply from LUMA-iD innovation & development

Thank you Richard for the kind words, pleasure working with you on your brilliant product and pleased to see sales going so well.

Rated 5 out of 5 stars

Luma-id is simply the best go-to design…

Luma-id is simply the best go-to design company in London. Incredibly knowledgeable with tonnes of experience in all aspects of design and tech. They will give you an honest appraisal of your product design idea or updated design work to an existing product.
A very friendly honest company but highly professional at the same time!

April 20, 2022
Unprompted review
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Reply from LUMA-iD innovation & development

Thanks so much for your kind words Sean, we have genuinely enjoyed working on the L-bow products with you.

Rated 5 out of 5 stars

When Ideas come easy focus may not!

I've always run at 190mph hour with my ideas! Working with Mark and the team at Luma helped me focus on a process and do what needed to be done in a chronological way that made my project credible to others not just myself 👍

April 12, 2022
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Many thanks for the kind words Marco, pleasure working with you on the project!

Rated 5 out of 5 stars

Great Team

Mark and the team were excellent, great team to work with and delivered a great product.

April 12, 2022
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Many thanks for the kind feedback, we can't wait to bring the product to market!

Rated 5 out of 5 stars

When I explained to Mark the idea

When I explained to Mark the idea, it was vague and I didn’t really know what to expect, he took it and designed a near perfect device. Definitely will continue working with them and I’d recommend Luma-id to anyone who wants to turn their ideas into real and functional products!

April 8, 2022
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Thank you so much Arlind for the kind words and it was a pleasure working on your project, I can't wait to see it out in the marketplace soon!

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