Lumilum LED Lighting Reviews 373

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Jose was an outstanding representative. He took the time to answer all of my questions and ensured we received the right product for our client’s needs. His knowledge, professionalism, and attention t... See more

Company replied

Rated 5 out of 5 stars

Jose Sanchez was Very helpful and quickly gave suggestions for a issue i was having on a project, gave me samples and sent a proposal almost instantly. Product was ready for pick up in a few hours,... See more

Company replied

Rated 3 out of 5 stars

The cart kept emptying for no apparent reason. I couldn't increase the number of 1/2" metal brackets past purchasing only 1 package. There were so many missing specifications that I ordered less than... See more

Company replied

Rated 5 out of 5 stars

Last year I bought 120v LED lighting from Lumilum, to use as under counter lighting in my kitchen. The project turned out great! I love the product quality and the fact I could get everything I need... See more

Company replied

Company details

  1. Lighting Wholesaler
  2. Electronics Company
  3. Light Bulb Supplier
  4. Lighting Consultant
  5. Lighting Manufacturer
  6. Lighting Store

About Lumilum LED Lighting

Written by the company

Lumilum is a leading manufacturer in the LED lighting sector. Founded in 2012, our passion is creating and offering the highest quality, energy-efficient, commercial LED lighting solutions for residential and professional spaces.

At Lumilum we create, design, develop, and manufacture several lines of LED Products such as: 120V LED Strip Lights, 24V LED Strip Lights, Small LED Flood Lights, Large Area LED Flood Lights, LED Panel Lights, LED Troffer Lights, several models of Dimmable LED Bulbs, as well as other specialty lighting products such as LED Under Cabinet Lighting and LED Wall Packs.

We are preferred by architects, lighting designers, and electrical contractors because of the robust construction, durability, and high-quality color rendering ability of our LED lighting offerings as well as our top-rated customer service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

373 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Jose is Awesome 👏 he makes it happen

Jose is Awesome 👏 he makes it happen

September 4, 2025
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Reply from Lumilum LED Lighting

Carl, we appreciate the review! Working with you and your team at Jam has been wonderful. We hope to continue to serve you for all your LED lighting needs.

Rated 5 out of 5 stars

Jose always quickly insures I get what…

Jose always quickly insures I get what I need, even though I can’t order on the website

August 8, 2025
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Reply from Lumilum LED Lighting

Peggy, Jose and our team of LED reps are always happy to hear from you and help you quote materials for your latest projects. Ordering directly through your rep guarantees the discount that they add to the materials. Any questions, please reach out!

Rated 5 out of 5 stars

Great Customer service

Mr Pardo was great on the phone helping work through the project.

August 14, 2025
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Reply from Lumilum LED Lighting

Thank you for the great review! We hope your customers are thrilled with the LED lighting setup, and if you have any project photos to share, we'd love to see them!

Rated 5 out of 5 stars

Great! Experience.

Jose Sanchez, was very knowledgeable and helpful in steering us into the right product for our application. Thank you!

August 25, 2025
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Reply from Lumilum LED Lighting

Thank you for taking the time to review us, Edwin! We are here for all your LED lighting needs

Rated 5 out of 5 stars

Jose is great!

Jose is great!
Knowledgeable and professional! A pleasure to deal with!
Thanks again to Jose!

August 25, 2025
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Reply from Lumilum LED Lighting

Mike, you're a great customer and we're so glad to serve you with our high-quality LED lighting. Thanks for taking the time to review us!

Rated 5 out of 5 stars

Sevice was amazing,got led tapes order…

Sevice was amazing,got led tapes order in just 24hs ,Flavios was amazing

August 4, 2025
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Reply from Lumilum LED Lighting

Jose, thank you for the review. Not only do we have some of the largest stock in the industry, but we also offer same-day shipping, and we're happy you've had the opportunity to experience it!

Rated 4 out of 5 stars

Initial hiccups got resolved!

Updating my review. Initially, I could not get a hold of anyone after Shopify defaulted to an incorrect address and I could not edit or cancel. After I posted a negative review, their e-commerce manager reached out, she was super nice and was able to solve my problem. Happy I received my item!

July 13, 2025
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Reply from Lumilum LED Lighting

Juan, we appreciate your edited review. While we had no record of your initial outreach, we were happy to be able to get in touch and catch the package in time to be sent to the correct address. We hope that you love the lighting and to serve you again in the future!

Rated 5 out of 5 stars

Quick reply

Quick reply. Quality products, and availability when calling to ask questions. Great team.

July 14, 2025
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Reply from Lumilum LED Lighting

John, we appreciate your repeat business and for taking the time to leave us such a great review.

Rated 5 out of 5 stars

Miguel in technical support was very…

Miguel in technical support was very responsive to a problematic product application and didn't hesitate to resolve my issue. Great support is rare these days and he an Lumilum stepped up.

June 25, 2025
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Reply from Lumilum LED Lighting

Allen, thank you for bringing the issue to our attention and working with our team. We will always work closely with customers to resolve any problems and ensure the best setup to finalize a project.

Rated 5 out of 5 stars

Quick Process

Miguel in sales processed my order quickly and efficiently. The packing was done well, my 6 1/2 foot aluminum channel and diffuser arrived in perfect condition.

June 8, 2025
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Reply from Lumilum LED Lighting

Ray, we're glad to hear you've enjoyed the experience with our exceptional products and service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

The personnel atLumilum are very…

The personnel atLumilum are very helpful in finding the product you need and on time.
They have very high quality products that will last you for years to come.

June 24, 2025
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Reply from Lumilum LED Lighting

Thank you, Canyon Electric!

Rated 5 out of 5 stars

Jose is always very responsive

Jose is always very responsive, and orders ship correctly and when promised.

June 24, 2025
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Reply from Lumilum LED Lighting

Dan, thanks so much for taking the time to review our service. We've enjoyed doing business with Viking Electric!

Rated 5 out of 5 stars

great product and awesome customer…

great product and awesome customer service
Jose is awesome

May 20, 2025
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Reply from Lumilum LED Lighting

You're the man, Chip! It's been our pleasure to work with y'all at LBD over the years. We're grateful for your business and thoughtful review.

Rated 5 out of 5 stars

Quality Products

Great doing business again with Jose, only quality products found here.

May 19, 2025
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Reply from Lumilum LED Lighting

Scott, thank you for being such a great customer to work with and for leaving such a generous review.

Rated 1 out of 5 stars

I’ve ordered a sample twice

I’ve ordered a sample twice. No sample received or shipping confirmation from sales dept after two attempts. Not a good start !

May 9, 2025
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Reply from Lumilum LED Lighting

Hi Russ, your sample order was placed late afternoon on Friday, 5/9, and we are not open on weekends, so it is not shipping out until today.

Rest assured, it's headed out to you at the address you gave us in Ca****, NH. We hope you consider editing your review once you receive the sample kit. Thanks!

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