Jose was an outstanding representative. He took the time to answer all of my questions and ensured we received the right product for our client’s needs. His knowledge, professionalism, and attention t... See more
Company replied
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Jose was an outstanding representative. He took the time to answer all of my questions and ensured we received the right product for our client’s needs. His knowledge, professionalism, and attention t... See more
Company replied
Jose Sanchez was Very helpful and quickly gave suggestions for a issue i was having on a project, gave me samples and sent a proposal almost instantly. Product was ready for pick up in a few hours,... See more
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The cart kept emptying for no apparent reason. I couldn't increase the number of 1/2" metal brackets past purchasing only 1 package. There were so many missing specifications that I ordered less than... See more
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Last year I bought 120v LED lighting from Lumilum, to use as under counter lighting in my kitchen. The project turned out great! I love the product quality and the fact I could get everything I need... See more
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1630 NW 108th Ave, 33172, Miami, United States
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Very fast response and a customized quote for our specific project was put together same day.

Reply from Lumilum LED Lighting

Reply from Lumilum LED Lighting
Quick response to my inquiry and fantastic follow-up!

Reply from Lumilum LED Lighting
Miguel is very accommodating followed up perfectly and kept in communication hopefully we'll be able to place a large order

Reply from Lumilum LED Lighting
I am a repeat customer....and as before, the service, response time and product is excellent.

Reply from Lumilum LED Lighting

Reply from Lumilum LED Lighting
Miguel was right on what we needed to be able to help us make the sale.

Reply from Lumilum LED Lighting
I don’t generally write reviews.. too busy, but Miguel (the cs rep) was outstanding!!!!

Reply from Lumilum LED Lighting
The entire experience from browsing the options on the website, the ease of ordering on the website and the fast shipping for a custom order were above and beyond my expectations. The strip lights are excellent quality and the perfect compliment to our spa deck. Highly recommend.

Reply from Lumilum LED Lighting
Comparing product to online competitors, I felt I got more bang for the buck. Called customer service to make sure I was getting all the right product and accessories before placing order. Miguel was great. He tweaked a few things that saved me money after he reviewed the schematic I emailed him. All in all it took about 30 min - as if I walked in to a physical location. Website easy to navigate. Most pleased.

Reply from Lumilum LED Lighting
Great customer service and super fast shipping. Great product and pricing. I had a wonderful experience and I would highly recommend this business to others

Reply from Lumilum LED Lighting

Reply from Lumilum LED Lighting
Amazing customer service.
Unlike other companies, when you email them they actually answer your questions immediately.
Dr. Daryl Gershbein

Reply from Lumilum LED Lighting

Reply from Lumilum LED Lighting
Had an electrician hard wire them under my kitchen cabinets. They look great and are dimmable .

Reply from Lumilum LED Lighting
Great customer service by Miguel. Narrowed down the parts I needed in minutes and sent an invoice, paid and in the mail the same day.

Reply from Lumilum LED Lighting
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