Lumilum LED Lighting Reviews 373

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Jose was an outstanding representative. He took the time to answer all of my questions and ensured we received the right product for our client’s needs. His knowledge, professionalism, and attention t... See more

Company replied

Rated 5 out of 5 stars

Jose Sanchez was Very helpful and quickly gave suggestions for a issue i was having on a project, gave me samples and sent a proposal almost instantly. Product was ready for pick up in a few hours,... See more

Company replied

Rated 3 out of 5 stars

The cart kept emptying for no apparent reason. I couldn't increase the number of 1/2" metal brackets past purchasing only 1 package. There were so many missing specifications that I ordered less than... See more

Company replied

Rated 5 out of 5 stars

Last year I bought 120v LED lighting from Lumilum, to use as under counter lighting in my kitchen. The project turned out great! I love the product quality and the fact I could get everything I need... See more

Company replied

Company details

  1. Lighting Wholesaler
  2. Electronics Company
  3. Light Bulb Supplier
  4. Lighting Consultant
  5. Lighting Manufacturer
  6. Lighting Store

About Lumilum LED Lighting

Written by the company

Lumilum is a leading manufacturer in the LED lighting sector. Founded in 2012, our passion is creating and offering the highest quality, energy-efficient, commercial LED lighting solutions for residential and professional spaces.

At Lumilum we create, design, develop, and manufacture several lines of LED Products such as: 120V LED Strip Lights, 24V LED Strip Lights, Small LED Flood Lights, Large Area LED Flood Lights, LED Panel Lights, LED Troffer Lights, several models of Dimmable LED Bulbs, as well as other specialty lighting products such as LED Under Cabinet Lighting and LED Wall Packs.

We are preferred by architects, lighting designers, and electrical contractors because of the robust construction, durability, and high-quality color rendering ability of our LED lighting offerings as well as our top-rated customer service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

373 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very fast response and a customized…

Very fast response and a customized quote for our specific project was put together same day.

June 15, 2023
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Reply from Lumilum LED Lighting

Johnny, thanks for taking the time to leave us a review of your experience! Our pledge is to always make the LED lighting buying experience as streamlined as possible.

Rated 5 out of 5 stars

Jose is a great rep

Jose is a great rep. Quick, knowledgeable and thorough.

June 13, 2023
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Reply from Lumilum LED Lighting

Bryan, thank you for taking the time to review us! We've so enjoyed working with all the Batteries Plus teams over the years.

Rated 5 out of 5 stars
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Reply from Lumilum LED Lighting

Lowell, we are happy to offer same-day shipping on orders so that you get your LED lighting as soon as possible. Thank you for choosing Lumilum!

Rated 5 out of 5 stars

Miguel is very accommodating followed…

Miguel is very accommodating followed up perfectly and kept in communication hopefully we'll be able to place a large order

May 25, 2023
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Reply from Lumilum LED Lighting

Thomas, thank you for taking the time to review our team! Miguel and our LED lighting experts are at your service.

Rated 5 out of 5 stars

I am a repeat customer....and as…

I am a repeat customer....and as before, the service, response time and product is excellent.

May 25, 2023
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Reply from Lumilum LED Lighting

Diane, we're so glad to work with you once again! Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great Company

Within minutes I received a callback. Very helpful and knowledgeable.

May 10, 2023
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Reply from Lumilum LED Lighting

Thanks so much for the review, Nick! We're here for all your LED lighting needs.

Rated 5 out of 5 stars

I don’t generally write reviews.

I don’t generally write reviews.. too busy, but Miguel (the cs rep) was outstanding!!!!

April 24, 2023
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Reply from Lumilum LED Lighting

Danny, we're so proud to provide the level of customer service that draws you to leave a review. Our #1 priority is customer satisfaction and we hope to gain your business again.

Rated 5 out of 5 stars

Well Beyond Expectations...

The entire experience from browsing the options on the website, the ease of ordering on the website and the fast shipping for a custom order were above and beyond my expectations. The strip lights are excellent quality and the perfect compliment to our spa deck. Highly recommend.

April 18, 2023
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Reply from Lumilum LED Lighting

Kathy, we appreciate you taking the time to leave us a review. We've just updated our site, making it easier to navigate than ever and we are so happy your experience was a good one. Our team would love to see photos of your spa deck project!

Rated 5 out of 5 stars

Great job

Great job! Awesome help with my order.

April 20, 2023
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Reply from Lumilum LED Lighting

Jeff, thank you for taking the time to review us and for your repeat business. We hope your project using our pvc channels goes smoothly - we'd love to see photos!

Rated 5 out of 5 stars

One of the better online experiences out there

Comparing product to online competitors, I felt I got more bang for the buck. Called customer service to make sure I was getting all the right product and accessories before placing order. Miguel was great. He tweaked a few things that saved me money after he reviewed the schematic I emailed him. All in all it took about 30 min - as if I walked in to a physical location. Website easy to navigate. Most pleased.

April 11, 2023
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Reply from Lumilum LED Lighting

Ray, thank you so much for taking the time to leave a review of your experience. Miguel is one of our top LED experts and is here to assist with anything you might need for your lighting projects. We would love to see photos of any completed work using our products!

Rated 5 out of 5 stars

KNOWLEDGEABLE

KNOWLEDGEABLE, HELPFUL AND EFFICIENT

March 30, 2023
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Reply from Lumilum LED Lighting

Charlotte, thank you for taking the time to leave a review. We hope to earn your business again.

Rated 5 out of 5 stars

LED Strip 120V

Great customer service and super fast shipping. Great product and pricing. I had a wonderful experience and I would highly recommend this business to others

March 27, 2023
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Reply from Lumilum LED Lighting

Cesar, thank you for taking the time to leave us a review! We know our products match up to our great customer service and are certain you'll love your new LED lighting setup. It would be great to see pictures of any completed projects.

Rated 5 out of 5 stars

Great Product

Ease of ordering, extremely fast shipping. And great product. Well done!

March 6, 2023
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Reply from Lumilum LED Lighting

Yvette, we pride ourselves on our top quality products, customer service, and expedited shipping. We are so happy you enjoyed your experience with Lumilum LED and hope to see you back soon!

Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.
Unlike other companies, when you email them they actually answer your questions immediately.
Dr. Daryl Gershbein

March 6, 2023
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Reply from Lumilum LED Lighting

Dr. Daryl, thank you for reviewing us. We are happy to help answer any questions you may have now or in the future.

Rated 5 out of 5 stars

Quick and knowledgeable folks to work…

Quick and knowledgeable folks to work with!!

March 2, 2023
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Reply from Lumilum LED Lighting

David, our LED lighting experts are here to assist with anything you may need to plan and execute your project. We hope to see what you do with your lighting!

Rated 5 out of 5 stars

Had an electrician hard wire them under…

Had an electrician hard wire them under my kitchen cabinets. They look great and are dimmable .

February 23, 2023
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Reply from Lumilum LED Lighting

Janet, we're so glad to hear you love your new lighting setup. Thanks so much for taking the time to leave us a review! We would love to see photos of the finished project if you'd like to share.

Rated 5 out of 5 stars

Great customer service by Miguel

Great customer service by Miguel. Narrowed down the parts I needed in minutes and sent an invoice, paid and in the mail the same day.

February 20, 2023
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Reply from Lumilum LED Lighting

Steve, thanks for taking the time to review us! Here at Lumilum we strive to streamline the LED buying processso you can always expect help without wait times and same day shipments.

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