Jose was an outstanding representative. He took the time to answer all of my questions and ensured we received the right product for our client’s needs. His knowledge, professionalism, and attention t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jose Sanchez was Very helpful and quickly gave suggestions for a issue i was having on a project, gave me samples and sent a proposal almost instantly. Product was ready for pick up in a few hours,... See more
Company replied
The cart kept emptying for no apparent reason. I couldn't increase the number of 1/2" metal brackets past purchasing only 1 package. There were so many missing specifications that I ordered less than... See more
Company replied
Last year I bought 120v LED lighting from Lumilum, to use as under counter lighting in my kitchen. The project turned out great! I love the product quality and the fact I could get everything I need... See more
Company replied
Company details
- Lighting Wholesaler
- Electronics Company
- Light Bulb Supplier
- Lighting Consultant
- Lighting Manufacturer
- Lighting Store
About Lumilum LED Lighting
Written by the company
Lumilum is a leading manufacturer in the LED lighting sector. Founded in 2012, our passion is creating and offering the highest quality, energy-efficient, commercial LED lighting solutions for residential and professional spaces.
At Lumilum we create, design, develop, and manufacture several lines of LED Products such as: 120V LED Strip Lights, 24V LED Strip Lights, Small LED Flood Lights, Large Area LED Flood Lights, LED Panel Lights, LED Troffer Lights, several models of Dimmable LED Bulbs, as well as other specialty lighting products such as LED Under Cabinet Lighting and LED Wall Packs.
We are preferred by architects, lighting designers, and electrical contractors because of the robust construction, durability, and high-quality color rendering ability of our LED lighting offerings as well as our top-rated customer service.
At Lumilum we create, design, develop, and manufacture several lines of LED Products such as: 120V LED Strip Lights, 24V LED Strip Lights, Small LED Flood Lights, Large Area LED Flood Lights, LED Panel Lights, LED Troffer Lights, several models of Dimmable LED Bulbs, as well as other specialty lighting products such as LED Under Cabinet Lighting and LED Wall Packs.
We are preferred by architects, lighting designers, and electrical contractors because of the robust construction, durability, and high-quality color rendering ability of our LED lighting offerings as well as our top-rated customer service.
Contact info
1630 NW 108th Ave, 33172, Miami, United States
- 855-586-4586
- support@lumilum.com
- lumilum.com
4.7
Excellent
373 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For me your LED strip light more ooensive then on l
For me your LED strip light more expensive then on line.
October 5, 2023
Reply from Lumilum LED Lighting
Simcha, you may want to check again. 20ft of our blue LED strip light is $285.74 via our web store and the price given to you was a 32% discount from that. If you still have any concerns after reviewing your numbers, please reach out to us.
steve was awesome
October 17, 2023
Reply from Lumilum LED Lighting
Randy, thanks for taking the time to leave us a review. Our LED experts are the best! We hope to serve you again in the future and see how your lighting projects turn out.
Beautiful 3000k strip lighting (for uplighting application)
Lumilum consulted with us by phone and email to get our order just right and we installed 3000k Strip lighting just below the ceiling, in our dining room, as uplighting. It is absolutely gorgeous and everyone who sees it loves it, too. Product is well made and the service in helping us select and order the correct components was excellent.
January 9, 2023
Unprompted review
Reply from Lumilum LED Lighting
We are so proud to serve our customers with high-quality lighting and service. Thank you so much for taking the time to leave us this wonderful review!
Reply from Lumilum LED Lighting
Jeff, thank you for taking the time to leave us a review. We hope the JREX rectifier helps bring your LED lighting project vision to life. We would love to see pics of the finished project!
AMAZING COMPANY, GREAT EXPERIENCE
I called in to inquire about some questions I had on the product before purchasing, upon calling, all my questions were answered, and I placed an order with the agent. I received the order quickly, have it installed and product is working great.
September 21, 2023
Reply from Lumilum LED Lighting
Sean, we're thrilled to provide you with outstanding service equal to our exceptional products. We would love to see photos of your LED lighting project!
Great Customer Service!
Favio was great and was very prompt in his responses.
Thank You!
September 26, 2023
Reply from Lumilum LED Lighting
Lauren, thank you for the fantastic review! We put a lot of effort into our customer service same as we do in our products. We are thrilled to hear that you've had a good experience and hope to see photos of your completed LED lighting project!
Easy to work with
Excellent on time service and very helpful. We would use them again.
September 7, 2023
Reply from Lumilum LED Lighting
We pride ourselves on our outstanding customer service to match our exceptional products. Thank you for taking the time to review us and we hope to see you again soon!
Reply from Lumilum LED Lighting
Marc, thanks for leaving a review. We hope the LED strip light samples are to your satisfaction and we see you back to plan your lighting project.
Excellent Excellent Excellent customer…
Excellent Excellent Excellent customer service from Miguel, and complimentary sample kits.
September 21, 2023
Reply from Lumilum LED Lighting
Samuel, thanks so much for taking the time to leave us a review. We pride ourselves on top-notch customer service and product offerings and are thrilled to give you a first-class experience every time.
Great help and a crowd pleasing product.
July 24, 2023
Reply from Lumilum LED Lighting
Thank you for taking the time to review us. Miguel is happy to have worked with you and IHS on your most recent project. We would love to see how it turned out!
Under cabinet lighting project
I'm doing a small project at home and wanted the wire to match the top quality products I purchased for this job.
August 1, 2023
Reply from Lumilum LED Lighting
Thanks so much for taking the time to review us, Thomas! We pride ourselves on our top-quality products and we're glad to meet your expectations for your home LED lighting project.
Never got my product and when I tried…
Never got my product and when I tried to order it again it got declined
July 27, 2023
Reply from Lumilum LED Lighting
Hi Khaleel, the shipping system showed your parcel was delivered to the provided address but you reported that you did not receive it so we refunded you and filed a claim with UPS. While this claim is in progress we ask that if you need to re-order material that you reach out to us directly by email at support@lumilum.com or by phone 305-233-2844. We apologize for any inconvenience.
Jose provided helpful information to…
Jose provided helpful information to help me build my LED installation prototype. He was patient with my questions and knowledgeable about the products I required.
August 7, 2023
Reply from Lumilum LED Lighting
Andrew, we're happy to help you understand exactly what you may need to make your dream project a reality. Any questions or concerns, Jose and our team of LED lighting experts are here for you!
Very good attitude
Very good attitude, always helps to get the best LED products and exactly what you looking for.
August 4, 2023
Reply from Lumilum LED Lighting
Oslay, we love working with you at Mox Electrical. Thank you for your continued business and taking the time to leave a review.
Their customer service was excellent!
August 3, 2023
Reply from Lumilum LED Lighting
Troy, thanks so much for taking the time to review us! We pride our business on exemplary service to match our excellent products.
Great customer service!
July 21, 2023
Reply from Lumilum LED Lighting
Clint, thank you for your review. We know we'll WOW you with our products as well as our customer service!
Jose took good care of me
Jose took good care of me. Turned around my requested quote quickly and was able to answer my questions professionally. Good stuff!
July 19, 2023
Reply from Lumilum LED Lighting
Bob, thanks so much for taking the time to review us! Jose and our dedicated team are here for all your LED lighting needs.
Easy to use
Simple fast and really easy to use. Thanks for making this as smooth as possible
July 5, 2023
Unprompted review
Reply from Lumilum LED Lighting
We're glad to meet your expectations, Glenda. Thanks for the review!
Reply from Lumilum LED Lighting
Mary, thank you for taking the time to leave us a review!
Always performing a great job!
June 21, 2023
Reply from Lumilum LED Lighting
Isa, thank you for your review. We've loved working with Lighting Depot all these years and hope to continue for many more!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.