Luna Furniture Reviews 169

Great experience & low price with Luna furniture. I loved that they kept me informed on the status of my order via text and email, plus the Patricia Gray Boucle Upholstered Queen Bed looks amazing!

I had a great experience with Luna, my furniture was delivered within the timeframe they provided (7-10 business days) and I had no issues at all with delivery or the furniture. I truly love my new sectional and bedroom set and will be purchasing more pieces from them in the future.

Absolutely wonderful delivery and purchase!

I had an excellent experience with Luna Furniture! The dresser I ordered was actually out of stock. They notified me by email immediately and confirmed the date they expected to receive the item would work for me. They stayed in communication with me throughout the entire process and the dresser made it to me even earlier than they’d promised. It’s absolutely beautiful and I couldn’t be more thrilled with the overall experience.

Had an amazing experience fast and reliable!

Fast and easy. Great quality. Wife loves it. Saved tons of money from big name stores. Received same quality with 2 years warranty. Can't go wrong

Purchased the Ashley Top Tier collection and received a section broken with parts falling out. Contacted the company within the first 48 hours and months later still have not had any repair or replacement and customer service is no longer responding via email. Do not spend your money here!

Great sectional. The color was as pictured. It's very comfortable and looks great.

This was my third purchase either this company. Beautiful products, very organized and fantastic delivery/ assembly people.

Everything about my purchase was wonderful! Shortly after I placed the order, I received a welcoming email with a contact if I needed it. Then I made a phone call and spoke with a friendly and professional man who helped me to estimate delivery. Then I got a text with delivery info. The people who delivered were great. I would recommend Luna Furniture!

Good product. Good service.

Quick delivery, great experience with their white glove delivery service building the bed frame for us around our Tempurapedic mattress and adjustable bed frame. Great quality product. Would highly recommend to other

Luna Furniture is truly one of the best places to shop for home furnishings online. Their prices are unbeatable compared to many other stores, and the quality of the furniture is excellent. Whether you’re looking for living room sets, bedroom sets, dining tables, sofas, or accent pieces, they have a wide selection of furniture to choose from. It feels like a one-stop shop for everything you could need to furnish your home.

The website is also very informative and user-friendly. I really appreciate how transparent they are with all the details. Their collection is modern, stylish, and practical, and you can find both affordable furniture and more luxurious options depending on your style.

Overall, I would definitely recommend Luna Furniture to anyone searching for affordable, stylish furniture online with a wide product range. They combine competitive prices, and quality products exactly what you want when furnishing your home.

I made an online purchase for a Rexford Cherry Dining Set Table & 2 Arm Chairs & 6 Side Chairs and paid $1751.20 including delivery. Today is one month later and after three emails inquiring about my order there is no response from them at all. The do not answer their provided telephone number 832-900-3800 - 20 minute wait - they do not answer. I left messages on their phone - nothing. No answer to two emails sent to their "customer service at lunafurn.com" sent twice (I saved copies and notes for all of my correspondence attempts - no response, none at all. I looked online at reviews and they have terrible reviews including a long paragraph by the BBB here in Houston. Most say they cannot get their product they paid for and they get your money and then do not care about anything else - like delivering the product you paid for. Currently there still has been absolutely no response. I have the CEO and President's names and am preparing a lawsuit to be filed in Justice of the Peace Court. I became so accustomed to buying things here in the USA and having the company deliver as soon as they can. But not this company. All I get is "crickets" - nothing, they do not care and evidently judgements against them must mean nothing to them. I regret not looking for reviews before paying for this order. The reviews are the worst I have ever read. This is the first time after 12 years of marriage I purchased a dining room table for my wife. I hand crafted a 12 foot dining table for her years ago, but she asked if I could buy her a nice table because we have a big family. She was so happy when we picked this one out and paid for it. Now - nothing. If you read reviews left by unhappy customers about Luna Furniture you will see why I am so negative about them. I have owned my own businesses and I always provided good employment and transacted all business in a professional manner. I also have always filed a lawsuit if anyone wrote me a hot check, did not deliver something I purchased, or otherwise attempted to unlawfully conduct business with me as a business dealing or directly with me personally. In the past I have had collection attorneys I paid to collect funds after I obtained a court order. There were times I had a Constable and trailer hitch on my truck about to go gather take property and the entity came running with a check to my collection attorney so they would not lose their property which I would liquidate of course to pay the debt owed to me. Evidently this company, Luna Furniture is immune to lawsuits. I have never seen that before. What I especially do not like is having to take action when they have my money and all I am getting is crickets chirping - nothing.
My name is Robert Cole.
A disappointing buying experience here in the USA.

We ordered the Ashley Cabalynn Light Brown King Upholstered Platform Bed from Luna Furniture and couldn’t be more pleased! The whole process was super easy, and the customer service team excellent ensuring everything went smoothly. Delivery day was a breeze. The team was right on time, very polite, and so professional. They made the drop off quick and stress-free. The bed looks even better in person, and I’m so happy with my purchase. Thank you, Luna Furniture, for such a great experience!

Excellent quality of furniture. Shipping and delivery were a breeze

What an amazing experience with Luna furniture. 100% recommended

I ordered a room and bed from Luna furniture. I called the customer service for arranging the delivery date.
The delivery was delayed, and the customer service was so bad. I throw away all the old furniture and I got the room empty and ready for the new furniture. with the delay I had nothing to sleep on. I was trying to reach out to one of the supervisors and I was told that they are not gonna answer me on the phone. The only way to reach out the supervisor is by email. This is my first and last experience with them.

I was somewhat apprehensive to buy from a company I knew nothing about and wasn't local. I had some concerns after initially submitting the order since there was no confirmed delivery date at the time of order. The team contacted me within a day or so to advise me the items were not in stock but I should expect it in mid-August. They offered alternatives in case the timeline was too long but these were to match pieces we already had so the wait was fine. I was kept updated along the way and my furniture actually arrived a few weeks earlier than expected. The delivery team also placed the items in our garage away from the sun and potential weather. The dressers look great in their new home and Luna, along with the delivery team, exceeded all my expectations.

Great nice bed I’m in love thank you delivery was long