Really quick response to my question to replace an earring I had lost. Fabulously helpful ❤️
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First seen Lunatree at a local craft fair and luckily picked up one of their cards. Made an order via their website which was very easy to do, great communication and items arrived quickly and were... See more
Company replied
Beautiful products, ethical, great service. I love their story. I like to try and use local independents and I highly recommend Luna tree. My favourite products are their earrings and elephant pictu... See more
I bought a pair of your stud ear rings which attracted a lot of compliments. I wanted to give some as gifts to the admirers but sadly the shop where I bought mine had closed down. I was so pleased to... See more
Company details
Written by the company
Luna Tree was established in 2007, selling fair trade, handmade, silver jewellery and reproduction artworks too. We have a simple philosophy at Luna Tree ' You are unique, your jewellery should be too'. Built on deep rooted ethics of trade justice and environmental sustainability, we work directly with a community of Hill Tribe silversmiths in Thailand. Here we work in a collaborative way on the jewellery designs, while the village silversmiths run as a cooperative. The jewellery is all fine silver, produced with traditional silversmithing techniques and hand tools. This hands on approach gives the pieces a uniqueness all their own and an organic feel. The artworks are mounted reproductions; their juicy colours and eye leading lines bring joy and evoke happiness every time they are gazed upon. We donate 50% of our profits from the sale of the artworks to The Save Elephant Foundation. Luna Tree has been a continuous member of BAFTS The Fair Trade Network UK since 2009 and we are also a Surfers Against Sewage Plastic Free Champion.
Contact info
Gladstone Road, CH1 4BY, Chester, United Kingdom
- 07852220795
- hello@lunatree.co.uk
- lunatree.co.uk
Really brilliant customer service quick response to my question to…
Really quick response to my question to replace an earring I had lost. Fabulously helpful ❤️
very good company I think the art…
very good company I think the art quality is very nice and reasonably priced
Always excellent service and beautiful…
Always excellent service and beautiful products
Prompt service and a quality product.
Beautiful, good quality and speedy delivery
Earrings were even more beautiful than in the photos and arrived so quickly, which was fantastic as I was cutting it a bit fine for my friend’s birthday! She was really happy with them.
Beautiful earrings
Beautiful earrings, exactly what I was looking for. Quick delivery - appreciated the eco packaging and jewellery care advice card. Thank you.
Really pleased
Very pleased with my ring and earrings - also with the recyclable / compostable packaging! Good communication, too.
Beautiful handmade products from a…
Beautiful handmade products from a beautiful ethical company!
We love Luna tree jewelry
We love Luna tree jewelry, beautifully handcrafted by artisans in Thailand. Luna Tree are so easy to deal with, great customer service! Thank you so much!
Too many lovely bracelets to choose…
Too many lovely bracelets to choose from but decided on one which was too big but it was amended to fit my wrist and delivered to my home in a couple of days. First rate quality at affordable prices and excellent service
Beautiful silver and excellent customer service
Wonderful customer service to provide me with the perfect pieces. Thrilled with both my purchases and the quality of the silver is exquisite.
I absolutely love my necklaces and…
I absolutely love my necklaces and earrings quality and craftsmanship great.
Will definitely but from Luna tree again in the future 😊
Beautiful jewellery which I have been…
Beautiful jewellery which I have been buying for years. Very quick to respond to a query. Fair trade and great business ethics #vegantrader
Love Luna tree
Beautiful products, ethical, great service. I love their story. I like to try and use local independents and I highly recommend Luna tree. My favourite products are their earrings and elephant pictures, so much so that I buy them for my family and friends as gifts so I can spread the love of Luna tree wider. Thank you, keep doing what your doing xx
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