Lunawigs Reviews 653

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

They are thieves and totally deceptive aka. CICI Wigs. My order number is CIC-13061 And I paid using paypal (also useless and do not protect their customers). I was sold synthetic hair as human hai... See more

Rated 1 out of 5 stars

Don't do it absolutely terrible quality. I was literally sent two wigs that looked a dried up mop already frizzy wrong color such a great disappointment. And to top it off they want to settle with me... See more

Rated 1 out of 5 stars

Im having similar bad experience. Wish I had checked the reviews first This was my first online wig order and last.They have gone past the 12 days to deiver. No way to track my order. I think this... See more

Rated 1 out of 5 stars

Buyer beware! This company hijacks photos of wigs from legitimate sites and sells you sub-par, cheaply made imitations. I ordered three wigs and none of them even remotely resemble what they advertise... See more


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1.1

Bad

TrustScore 1 out of 5

653 reviews

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Rated 1 out of 5 stars

Style off wig is way off

In ordered 2 short wigs. They came in sufficient time. But neither wig looks like what I ordered. The styles that came have no style! Put it on a clown! You can see the glue and they are so tight with no breathing room. I am so disgusted because I wanted them for the the holidays and now that's a wash. Im going back to the old school and walking into the store for my purchases. Also their return sucks. How do you decide if you're going to give a customer a refund AFTER you receive the merchandise... So now Imma out of the product and my money.

December 17, 2020
Unprompted review
Rated 1 out of 5 stars

sent me pomeranian fur glued on a wig cap and cooked the remains I guess…

They sent me a piece of matted canine coat glued to a stocking cap.This one time I actually felt more sorry for the mutt than my loss. Don't know if it was a wig, some twigs or the remains of a dried up fig tree cursed by Jesus. I couldn't help but to laugh. It looked nothing like what I ordered and when I sent these canine killers an email complaining they deleted their telephone number off of the email. They sent me a wig looked like the hair they shaved off the dogs that they cook and barbecue for American consumers and business. It had no style to it, was not the color I ordered and it showed on some app they sent me to download for tracking, that it was being shipped from China. When I received the package after the time listed, it was from some address in Auburn, Alabama, which is the location of an gas station.The telephone number they have posted online is disconnected and the email address responds back to you with an automated messenger. They make it impossible to get in touch with them after they steal your money so I would advise everyone to not order from here.

December 13, 2020
Unprompted review
Rated 1 out of 5 stars

Angry and dissatisfied customer.

This company is a complete rip off. I did not read the reviews before ordering. Which is completely my fault but I was told by a friend of my that this was a reputable site to order from. Please, please, I beg of you do not spend your money with this vendor. The product looks nothing like the pictures they are advertising on the website. From reading the reviews its a process trying to get your money back. Do not be hoodwinked by these people. These wigs looks a mess. Not even worth the one star and wish I could give them a negative 0 but it will not allow me too!

December 2, 2020
Unprompted review
Rated 1 out of 5 stars

Worse wigs ever

If I could give these con artist a zero I would. They should be held criminally accountable for taking people's money and false advertising. The hair looks nothing like the fake models, but like doll hair, but 100 times worse. I placed my order before reading the reviews, and tried to reverse it once I read them but couldn't. I'm still sending it back today via PayPal. You rather play with your mammy money before playing with mine. The wig was cheap thank God, but just think how many people they have ripped off. Do not let them get away with this bs. The strange part is, once you purchase a wig from them, you don't see the adds no more. Before I purchased the wig I couldn't surf the web unless seeing Luna adds all day long. I so hate them, and their ugly fake fiber wigs. Report them too the BBB, FBI,CIA, and everybody.

October 23, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered two weeks September 30th and…

I ordered two weeks September 30th and just received them October the 20th they were not the color wigs I ordered they were not the right wigs I ordered I will never order anything again nor my friends this is ridiculous poor service

October 21, 2020
Unprompted review
Rated 1 out of 5 stars

I order a wig off of the lunawigs.com…

I order a wig off of the lunawigs.com web site I only blame myself for believing their fake reviews the wigs I received in the mail looked like a curly, dull 1970 afro and no it wasn't human hair like they advertised. I tried to post a picture of the blonde shaggy poodle but I couldn't save your money PLEASE DON'T PURCHASE FROM THEIR FAKE WEB SITE!!!!!!!

September 22, 2020
Unprompted review
Rated 1 out of 5 stars

Ugly Wig

The wig I bought, looked like a old shaggy poodle dog,and they don't wanna give me my money back,first they said that they would give me $5.59,back and i keep the wig and they said,they would give me 11.00 and I keep the wig,they don't wanna give you yourw money back,and they are putting fake reviews, PLEASE DONT BUY A WIG FROM THESE PEOPLE

September 21, 2020
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed I order two wigs I thought the shipment would be from somewhere in the United States ended up coming from China and when they arrived at my home it wasn't the color that I ordered or the style one had an awful smell as if it was in storage for months they was just a very poor quality I will never order from these people again

September 18, 2020
Unprompted review
Rated 1 out of 5 stars

Very Poor service & broken promises

Very Poor service. They are so cheap to
send you what they promised and charge you for it. I will never buy from them again. And when you try to
contact them, they only have a email address. Which Im not sure if it
is true. All buyers Beware beware, spend your money elsewhere.

September 5, 2020
Unprompted review
Rated 1 out of 5 stars

Do NOT order

They are worse than you can imagine! Not even close to color and style you are expecting. Don't know what those who gave a good review was thinking!

August 20, 2020
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. I have requested a refund and I am still waiting. I returned the wigs and where is my refund? The wigs were beyond horrible. I cannot believe that you are in business. When you call Customer Service they say it is not their site and you have been scammed. Please return my Refund - Order Bjfi83100.

August 17, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered from this company last year and…

Ordered from this company last year and what they sent me was pure garbage. Just read some of the reviews here now and it was the same experience I had. Nothing less to say but the company is a total sham/scam however you want to put it. Do not buy from this company ever I am still waiting for a refund. They don't even have a proper return address. Disgraceful!

August 12, 2020
Unprompted review
Rated 1 out of 5 stars

I order 2 wigs it took forever for me…

I order 2 wigs it took forever for me to get them. I open the bag it was 2 raggedy old lady used wigs. The wigs didn't look nothing like what I ordered. This company is a scam. The wigs was not in a package for wigs.

August 11, 2020
Unprompted review
Rated 1 out of 5 stars

I wish i would of looked at all the…

I wish i would of looked at all the REVIEWS before i ordered 4 wigs for 75dollars plus shipping&handling. The wigs came 4 months later and they were UGLY and Matted, the nerve of this company using celebrity faces with their wigs,scaming the African American Community for sure, i took a lost with the wigs, i wouldn't even wear them for Halloween i threw all of them AWAY.

August 11, 2020
Unprompted review

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