Our vacuum started to smell like burning plastic/electrical. When we investigated some fluff and hair had wrapped around the bearing and literally melted and parts. So had to order a new brush roller... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Phenomenal vacuum. I was highly skeptical because I've been using Dysons for over 10 years, and I'm now a convert. I regularly have to vacuum up large bits of cat litter (pine pellets) which the Dyson... See more
Pros: Cordless vacuum Maneuverable Cleans well Cons: The front roller clogs with cat hair frequently The waste container has to be cleaned frequently Difficult to push on some rugs without... See more
We have the Lupe vacuum since March of 2022 and it has performed great! We have been very happy with the performance and ease of use. Recently, we had an issue with a motor in the head that turns... See more
Company details
About Lupe Technology
Written by the company
Free, no-quibble returns for 90 days
Try your Lupe at home for 90 days, no cords attached.
If for any reason you are not happy with a product you have purchased, you can request a free return within 90 days of delivery.
Returns of the Pure Cordless are free of charge. Lupe will arrange for a courier to collect your unit.

Nothing sucks like a Lupe
Cleaning 44% more effectively, for 33% longer than other vacuums.
See how the Pure Cordless stacks up against the competition.

Our Story
How our founders put product over profit
We like to think of ourselves as the rebels of the cleaning world, in that we do what we should, not what we could.
We use our extensive expertise, and our desire to be kind to the planet, to make class-beating products.

Maybe it's the Bristol engineering heritage that drives us (that's where we're based), or maybe it's high time someone cleaned up the cleaning market.
Contact info
United Kingdom
- enquiries@lupetechnology.co.uk
- lupetechnology.com
James was the best customer service…
James was the best customer service experience I ever had in my life. Went the extra mile to help me troubleshoot my issue
This little vacuum is awesome
This little vacuum is awesome! I can clean my 1300sf home with one battery, running beaters on low on my hardwood floors and high as needed on area rugs. My order was processed quickly and delivery was prompt—faster than Amazon. There was a little learning curve to the difference in how to maneuver it on rugs vs. my canister vac, but it cleans so much better. It cleans my hardwoods better than a dust mop too, leaving them barefoot walkable. I am very impressed and will recommend it to all of my friends!
Had to disassemble within one week of use
customer service was helpful with links. Im not sure if I am 100% sold yet. I had to sit and disassemble within the first week of use to “clear” out the front. Seems like a lot of $$$ to have to already do this with a brand new machine.

Reply from Lupe Technology
Three weeks and very impressed.
Recent purchase. Performs much better than my Miele canister vacuum. Great design, functionality and power. Did my research on cordless vacuums and third party reviews. All rated Lope above the competition. They were right! Love it so far.
Five star customer service from James
Five star customer service from James. Could not be more helpful and great communications from him keeping me updated.
Great Vacuum, Great Support, but Unit Too Heavy
Both the vacuum and the support people are excellent. I purchased this unit for my daughter. She said that it really cleans well, but unfortunately is too heavy for her to use, and she isn't weak by any means (she lifts/carries heavy photo equipment as part of her job). So despite how well it works, we need to return it. The return team also was very responsive, and I appreciate that immensely. Customer support is wonderful!
A top quality product
A top quality product. Quick delivery. Very easy to put together and most importantly is a very good vacuum cleaner
All That And A Bag Of Chips
We were set on another stick vacuum after our last one broke, but after watching reviews came across the Lupe. The benefits of this vacuum over Dyson et. al are numerous and obvious once you think about it... It stands upright on its own. There isn't a bunch of weight at the top and therefore using the little attachments isn't so much of a forearm workout. Its suction rivals the most expensive vacuums on the market and it costs less. It's built to be repaired easily and replacement parts are readily available, which is a big improvement over the last 3 vacuums that we were forced to throw away when something broke. That made it a good investment.
Through using it, we discovered that it's also very easy to clean out the bin - it opens up widely. The bin is huge. Morphing it into a portable handheld with wand is super useful and well designed. And it cleans more junk out of our carpets than I thought possible. Very satisfying.
The only thing I don't like is that there's no suction at the leading edge, so it's harder to pick up crumbs nestled in a corner. However, that's a small price to pay for so much awesomeness.
Shipping charges are more than cost of…
Shipping charges are more than cost of accessories of two small items.........................................

Reply from Lupe Technology
Excellent customer service
Excellent customer service, replaced my broken part quickly and free of charge!
Great great great
Great great great! In a world of really bad customer service- LUPE is the best! It made me feel confident I purchased the right vacuum! One call- one tiny problem and I had a brand new part in two days no questions asked! Awesome!
It seems this sweeper is all you said it would be…
It seems this sweeper is all you said it would be I am very surprised it is doing as it seems so far I have only used it once but I am and was very pleased. Well now I have a question do you have to leave the battery plugged in all the time? I CHARGED AND THEN UNPLUG IT AND IT ONLY RAIN ABOUT 15 MINUTES how MUCH ARE YOUR BATTERIES ALSO?? AND WHAT GOOD WOULD ANOTHER BATTERY DO ME

Reply from Lupe Technology
Swift delivery and rapid helpful response to enquiry
Swift delivery. There was a minor shipping error due to a logistics mistake, but Lupe were extremely quick to repond to me and sorted the problem immediately. I am also *seriously* impressed with the vacuum - it's horrifying to see how much dirt it is extracting considering they had just been cleaned with our old, quite good, corded vacuum.
Love this vacuum
Love this vacuum! It's very powerful for such a little thing and does great work on my hardwood floors picking up crumbs and pet hair. It's easily adjustable to use the attachments. I bought an extra battery pack so I can continue when the battery runs low and I'm not yet done.
Five stars for being one of the most powerful vacuums on the market.
I'm pretty happy with it, they have literally thought of everything! Five stars for being one of the most powerful vacuums on the market.
I would give it 10 stars for having replacable parts, and 20 stars for having easily replacable parts.
I recently had spine surgery with six…
I recently had spine surgery with six week restrictions meaning my husband had to pick up the slack. His first day of vacuuming he told me he hated the canister type and was buying a new vacuum. I selected several from online. He chose Lupe and absolutely loves it! We have two Dalmatians which shed notoriously non stop. Lupe picks it all up without hesitation. I have had stick vacuums previously but nothing like the Lupe and a battery that lasts an hour. Delivery was fast. Vacuum easy to put together and use. What more could you ask for? My husband definitely gives it a thumbs up with ten ⭐️ ⭐️⭐️
Everything I want in a vacuum
I saw a review of this vacuum a while ago on YouTube. It is everything I want in a vacuum and I have no been disappointed at all in it.
Great product
Great packaging. Excellent product—powerful, easy to assemble and use..
About two weeks ago I have got the the…
About two weeks ago I have got the the standing up cordless vacuum and everything from the assembly and the design, quality, suction and maneuvering on the carpet or tile is 5 stars. Also the width of the vacuuming part is perfect. Thank you …I love it! By the way the battery last long and it is super easy to charge it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







