Absolutely delighted with my new boots, brilliant value on sale and I also loved the way they came packaged in with beautiful handwriting for my name and address. It felt like a gift and I would defin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super fast delivery , this is not a criticism but a little hand written note of thanks would be a nice touch in the shoe box.Otherwise great service.
Company replied
I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the futur... See more
Company replied
Bought fabulous boots, delivery within days, no issue with anything. Love this shop both online and in store, lovely people to deal with and gorgeous range of both footwear and bags.
Company replied
Company details
Written by the company
Lusana Shoe Boutique established in 2017 is based on Church, Street, Athlone, Co Westmeath. We stock a range of ladies casual and occasion footwear from a variety of well known brands. Our brands include ASH, Back 70, ALEO Bags, Paul Green, Hispanitas, LODI, Marco Moreo, Marian, NeroGiardini, Pedro Anton, Wonders and Le Babe. We also stock a wide range of handbags in store. Our online store is selling online since 2017 and we deliver nationwide.
Contact info
Church Street, N37 E793, Athlone, Ireland
- 090 6433425
- yvonne@lusanashoes.ie
- lusanashoes.ie
4.9
Excellent
499 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Sharon, we really appreciate it. Thanks for shopping with us.
Love this store
Love this store! Super collection. Very efficient online service. A real pleasure to go in person!
March 28, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review and lovely comments about our store. We really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us,
Beautiful quality shoes
Beautiful quality shoes, great value
Delivered quickly
Great service will use again
March 6, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Angela, we really appreciate it. Thanks for shopping with us.
Fantastic customer service
Fantastic customer service. Have bought from Lusana several times, always a pleasure to deal with.
March 10, 2025
Reply from Lusana Shoe Boutique
Thanks for the 5 star review Fiona, we really appreciate it. Thanks for shopping with us.
Lovely shoes so versatile dress up or…
Lovely shoes so versatile dress up or down
Love them
Bought online very efficient
March 8, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Fast delivery
Fast delivery, perfect product - good price - half proce La Babe shoes not to be sniffed at!
March 7, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Fiona, we really appreciate it. Thanks for shopping with us.
Great service
March 3, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Caroline, we really appreciate it. Thanks for shopping with us.
Fantastic service:
Delivery prompt and so convenient. Comfortable luxurious shoes delivered directly.
February 27, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
The whole experience was perfect from…
The whole experience was perfect from ordering to delivery. No complaints.
February 24, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Fiona, we really appreciate it. Thanks for shopping with us.
Wonderful shopping experience
This was my first time shopping with Lusana and what a fabulous experience it was. This was an online purchase. I phoned the shop to enquire about the shoes and the assistant was very helpful and friendly. I purchased the shoes late on Thursday evening. The shoes arrived on Monday morning, beautifully packed. I would highly recommend this wonderful shoe boutique. I will definitely shop here again.
February 13, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Mary, we really appreciate it. Thanks for shopping with us.
Prompt delivery of items purchased and…
Prompt delivery of items purchased and boots were exactly as described online
February 11, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Aileen, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Marie, we really appreciate it. Thanks for shopping with us.
Speedy delivery
Speedy delivery. Paul Green shoes are super comfortable, however sizing is gererous so need to go down at least 1/2 size.
February 5, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Breda, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Brid, we really appreciate it. Thanks for shopping with us.
Prompt service
Rang for clarification about trainers and staff very helpful . Excellent delivery time too .
February 12, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Delighted with boots and great delivery…
Delighted with boots and great delivery from
An Post.
Thankyou
January 25, 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Sharon, we really appreciate it. Thanks for shopping with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.