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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their comfort, perfect fit, and durability, especially for cycling apparel. Many appreciate the efficient ordering process and the fast, reliable delivery service, often highlighting the promptness even for special requests. However, some customers experienced issues with product durability, reporting fraying or piling on certain items after a short period. A few also found some products to be too slippery on the saddle or noted that the padding could be slightly thicker for their preference.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers frequently praise the... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent material, workmanship,... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast and excellent... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease and seamlessness of the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband has been struggling to find the perfect pair of bib shorts for a while now, and he's been having a lot of problems with chafing. He normally buys large, but lusso advised me for my waist si... See more

Company replied

Rated 5 out of 5 stars

The reduced offer price was compelling for the excellent product ( my third pair of Carbon Shorts ) which were easy to order, well packaged and shipped promptly. Would certainly look to order... See more

Rated 5 out of 5 stars

I was due to due a huge ride coast to coast and Lusso shorts had been highly recommended. I bought a pair of comfort break,paragon shorts in the sale and when they hadn't arrived close to my event I r... See more

Rated 5 out of 5 stars

Arrange to pick up in store as I don’t live to far away. Being the impatient person I am I set off with out checking my shorts were ready for collection! However Lusso were fab, sorted it out there a... See more


Company details

  1. Clothes and Fabric Manufacturer
  2. Road Cycling

Written by the company

At Lusso, we have been hand-making cycling clothing in Manchester since 1982. In our 40 years of history we have honed in our expertise to deliver premium cycling clothing using the same technical materials and production methods as other leading brands. On our website you will find a complete collection of products including jerseys, bib shorts, jackets and accessories constructed using sustainable materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

527 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

First timer with LUSSO

First timer with LUSSO , I have brought other high end cycling bibs and jerseys but the no going back to them , excellent product and great fit and first ride out didn’t disappoint .
5 star product and 5 star customer service ..

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

A great experience from start to finish…

A great experience from start to finish when ordering online. We ordered the wrong size garments and the returns policy and ease of prepaid postage and exchange was a breeze. Also very impressed with the response time even answering emails we’ll out of hours! Cementing the fact that this unique company puts customers first and are evidentlypassionate about this British company succeeding into the future producing quality garments of the highest standard. Thank you Lusso 😊

March 19, 2026
Rated 4 out of 5 stars

Perform Winter Bib tights

I purchased the Perform Winter Bib Tight and after a few rides they are excellent. Warm and dry. The only criticism is that the pad could be ever so slightly thicker, this is just my preference. Quality product and fast service.

March 18, 2026
Lusso logo

Reply from Lusso

Thanks for your honest feedback Paul! We do have a thicker pad which is reserved for our paragon range. Let us know if you'd like to try it :)
Jake

Rated 5 out of 5 stars

Perfect fit

I am very petite and often have trouble finding my size .A quick call to this UK company confirmed my size. Perfect fit jacket arrived within a couple of days.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Quality is everything

Local company run by a local lad, the service is first class, the products they sell are class and they are always striving to improve with great innovation. Keep it local.

February 21, 2026
Rated 5 out of 5 stars

I am 6'4" tall and have long legs

I am 6'4" tall and have long legs. The inseams on cycling shorts are usually far too short for me, and I sometimes feel as if I'm wearing Speedos on the bike. When I contacted Lusso to check the inseam length of their "Perform" shorts, they immediately offered to alter a pair to my preferred 11.5 inches, and did so within a couple of weeks. The altered shorts are great, and Lusso's customer service is first rate.

February 20, 2026
Unprompted review

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