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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their comfort, perfect fit, and durability, especially for cycling apparel. Many appreciate the efficient ordering process and the fast, reliable delivery service, often highlighting the promptness even for special requests. However, some customers experienced issues with product durability, reporting fraying or piling on certain items after a short period. A few also found some products to be too slippery on the saddle or noted that the padding could be slightly thicker for their preference.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers frequently praise the... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent material, workmanship,... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast and excellent... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease and seamlessness of the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband has been struggling to find the perfect pair of bib shorts for a while now, and he's been having a lot of problems with chafing. He normally buys large, but lusso advised me for my waist si... See more

Company replied

Rated 5 out of 5 stars

The reduced offer price was compelling for the excellent product ( my third pair of Carbon Shorts ) which were easy to order, well packaged and shipped promptly. Would certainly look to order... See more

Rated 5 out of 5 stars

I was due to due a huge ride coast to coast and Lusso shorts had been highly recommended. I bought a pair of comfort break,paragon shorts in the sale and when they hadn't arrived close to my event I r... See more

Rated 5 out of 5 stars

Arrange to pick up in store as I don’t live to far away. Being the impatient person I am I set off with out checking my shorts were ready for collection! However Lusso were fab, sorted it out there a... See more


Company details

  1. Clothes and Fabric Manufacturer
  2. Road Cycling

Written by the company

At Lusso, we have been hand-making cycling clothing in Manchester since 1982. In our 40 years of history we have honed in our expertise to deliver premium cycling clothing using the same technical materials and production methods as other leading brands. On our website you will find a complete collection of products including jerseys, bib shorts, jackets and accessories constructed using sustainable materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

528 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I am 6'4" tall and have long legs

I am 6'4" tall and have long legs. The inseams on cycling shorts are usually far too short for me, and I sometimes feel as if I'm wearing Speedos on the bike. When I contacted Lusso to check the inseam length of their "Perform" shorts, they immediately offered to alter a pair to my preferred 11.5 inches, and did so within a couple of weeks. The altered shorts are great, and Lusso's customer service is first rate.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Winter Bibs

Lovely Winter Bibs, Not yet had a chance to try them out but they look well made and are comfortable. I prefer bibs to leggings but had leggings for winter previously as loathed the thought of having to remove layers on cold winter ride days. The comfort break design means I don't have to worry about that.

January 18, 2026
Rated 5 out of 5 stars

A bit of a luxury item.

A bit of a luxury item, but I pulled the trigger as I'd just started on Zwift.

They are great, they do exactly what they say, comfortable, good fit, and make the bike a little more easier

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

The fit is great and they are…

The fit is great and they are comfortable to wear, but I found them a bit too slippery on the saddle during cross rides. A little extra grip would enhance control and prevent sliding around.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

First class, Customer Service

I bought some carbon bib shorts size medium based on some older Lusso shorts also medium. However, these were a bit tight and very very much tighter in the shoulder.
I contacted Lusso directly and went to visit the factory which was only 30 minutes from where I live.
I spoke to Jody directly. I tried on the large size all good.
I suspect if I needed the shoulder straps lengthening by a little then she would’ve done it there and then.
Made very welcome and nothing seem too much trouble – if there’s something wrong with your order talk to them and visit if you can.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Paragon winter jacket

Bought a Paragon winter jacket and am delighted. The pockets have been lowered compared with last year’s iteration, much better. True to temperature quoted. Excellent wicking.
Highly recommended.

November 28, 2025
Unprompted review

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