Received wrong size trousers, then i was told to try it on and see if it fits because " it was made out of strechy material! " had to prove what size i ordered to get the return and refund luckily... See more
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Rubbish store. Got a couple of pants with whe wrong size and never came back to me for a replacement. Never buy there please
Company replied
Ordered on a Monday and paid for next day delivery because I needed it for my works Xmas night out. The outfit arrived on Thursday which left me having to buy a different outfit and no offer of a refu... See more
Completely incompetent business. They send false currier messages to avoid reimbursing what they are unable to deliver. Cannot stress enough how false this business seems!
Company replied
Company details
Information provided by various external sources
Welcome to Denim Crush - home of ideal jeans. We get a thrill out of bringing you ladies unique style set to have you looking your finest every day. Here at Denim Crush, we are all about the variety and experimenting with street style. We like to take the latest season’s hottest must-haves and put that sweet DC edge on them so you can really stand out. The jackets, leggings, jeans and more that you shop on this site are designed to bring out the sexy in all shapes and sizes – whether you’re a skinny minny or a curvy kind of gal, you’ll be flaunting it. The best bit? OUR ITEMS ARE OF GOOD QUALITY and you can count on that. Every item of fashion has been carefully hand-picked to satisfy the highest suave standards that Denim Crush has to offer.
Contact info
321-323 High Road, , RM6 6AX, Romford, United Kingdom
- 07479841797
- contact@denimcrush.com
- lustychic.com
1.1
Bad
301 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The parcel arrived on time and the …
The parcel arrived on time and the quaility and design are perfect👍
April 25, 2017
Unprompted review
Reply from denimcrush.com
Hey Nahid
Thank you for your review.
I am glad you are happy with your new jeans.
If you need anything in the future please drop us a line.
Remember you can keep collecting points with our website to spend on your next order :)
Thank you
Laura
Reply from denimcrush.com
Hi Kaja
We are so pleased to hear you like your jacket.
You can see our regularly updated new ins by visiting our page here - https://lustychic.com/collections/new
Thank you very much
Kind regards
Laura
Great experience
Accurate product description, great value and very speedy delivery! Would definitely recommend Lusty Chic!
April 21, 2017
Unprompted review
Reply from denimcrush.com
Hey Siobhan
Thanks for taking the time to review us, its great to hear you would recommend us! :)
Kind regards
Laura
Prompt delivery and great customer …
Prompt delivery and great customer service when something i needed refunding was done the day they got it back. Used this company many times and will continue to do so in the future.
April 21, 2017
Unprompted review
Reply from denimcrush.com
Hi Karen
Thank you for your lovely review.
Please just drop me a line if there is anything I can help you with in the future.
Thank you
Kind regards
Laura
Great jeans a little on the small side …
Great jeans a little on the small side but very stretchy which helped great service & prices will defo use again!
April 21, 2017
Unprompted review
Reply from denimcrush.com
Hi Deborah
Thanks for your review.
I am glad you are happy with your jeans.
If there is anything you need in the future, please get in touch! :)
Kind regards
Laura
Products not delivered
Unfortunately my products never arrived because there is no option to select different courier options when ordering. Royal Mail uses the South African Post office which means about a 5% chance of successful delivery. I am willing to pay a premium for delivery using a courier such as UPS, DHL, etc.
April 21, 2017
Unprompted review
Reply from denimcrush.com
Hi Gerard
I am really sorry your item hasn't reached you yet
Please follow this link to find the most recent information on your parcel - http://trackmyparcel.co.za/track/sapo/RZ006166459GB
Thank you
Kind regards
Laura
Reply from denimcrush.com
Hi Asta
Thank you for taking some time to review us.
I am pleased to hear you are happy with the service you have received from us!
We hope to see you shopping with us again very soon.
Thank you
Kind regards
Laura
Excellent service very quick to respond …
Excellent service very quick to respond to your order delivery very quick would definitely recommend to family and friends
April 19, 2017
Unprompted review
Reply from denimcrush.com
Hi Susan,
Thanks for your review. It's lovely to hear you are pleased with our service.
If there is anything else you need in the future please drop me a line and I will be happy to help.
Kind regards
Laura (customer service representative)
Love my outfit and reply straight back …
Love my outfit and reply straight back if you have a question
April 19, 2017
Unprompted review
Reply from denimcrush.com
Hi Nicola,
Thanks for leaving us this lovely review.
I am glad you love your jumpsuit ;)
I hope to see you shopping with us again soon.
If there's anything you need just drop me a line.
Thank you!
Kind regards
Laura
Good quality gear
April 19, 2017
Unprompted review
Reply from denimcrush.com
Hi Micky
Thanks for your review.
We are pleased you think our quality is good, that is what we strive for!
Kind regards
Laura
Absolutely love my jeans
April 14, 2017
Unprompted review
Reply from denimcrush.com
Hey Francine,
Thanks for taking the time to review us.
We are so glad you love your new jeans!
We hope to see you shopping with us again soon.
Thank you!
Kind regards
Laura
Love lusty chic there's good variety …
Love lusty chic there's good variety sizing is good pricing is good too. Didn't have to wait long for my order to arrive I would definitely recommend it to friends and family
April 11, 2017
Unprompted review
Reply from denimcrush.com
Hi Kerry
We are happy you received your item quickly and you love our range.
We hope to see you shopping with us again very soon.
Have a great Easter!
With Kind regards,
Laura :)
Reply from denimcrush.com
Hi Liza
Thank you for reviewing us at Lusty Chic :)
We are delighted you love your shoes!
Kind regards
Laura
Reply from denimcrush.com
Hi Donna
I am pleased you are happy with your items.
I hope to see you ordering with us again soon.
Thanks for taking the time to review us :)
Kind regards
Laura
I'm only giving 4 star because i've …
I'm only giving 4 star because i've ordered 3 pairs of jeans i was sure it is my size but they all were too small so i'll exchange them,but i really like their style very soft and nice i'll hope they will fit good
April 8, 2017
Unprompted review
Reply from denimcrush.com
Hi Ruta
Thank you for your review.
I will let you know as soon as your items arrive back and send a larger size out for you.
If you ever need help or aren't sure about the sizing you can always send your measurements over and I can find you the perfect fit.
Kind regards
Laura
Extremely happy with all purchases I've …
Extremely happy with all purchases I've made so far
April 7, 2017
Unprompted review
Reply from denimcrush.com
Hey Kerriann
Thanks for taking the time to review us.
I am pleased you like your purchases, especially the Kylie Leather Look. They are my fave :)
Please get in touch if you need anything.
Kind regards
Laura
First time shopping with lusty chic and …
First time shopping with lusty chic and i must say that they are very proffesional, friendly and helpful. Excellant customer service.
April 7, 2017
Unprompted review
Reply from denimcrush.com
Hi Diane
Thank you for your lovely review.
If there is anything you need in the future, please get in touch. I am always happy to help.
Kind regards,
Laura
SPEEDY REFUND
This is the second time I have ordered from Lustychic. I have had to return something each time only because some items didn't fit. One of the quickest refund I have ever received. You don't mind ordering online if you know if you return and item you get your money back they day after you send it back. Will be ordering again soon. Thank you.
April 6, 2017
Unprompted review
Reply from denimcrush.com
Hi Sharon
Thanks for your review, we aim to refund our customers quickly and this is exactly how we want you to feel when shopping with us.
We hope to see you shopping with us again soon.
Thanks again,
Kind regards
Laura
Very quick delivery and clothes are …
Very quick delivery and clothes are very worth it. Thank you. This is my second purchase. Happy girl
April 5, 2017
Unprompted review
Reply from denimcrush.com
Hi Natasha
I'm glad you love your ripped jeans, they are one of my favourites.
Please let me know if you need anything in the future.
Kind regards
Laura
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