Great quality and fashionable. The elastic leg straps at the back of the coat are a welcome addition, as they do help to keep the coat in place during frequent windy weather conditions, and the chest... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I purchased the Travel Dog Pod 2.0 with IsoFix from Luther Bennett in June this year. I wanted a comfortable car seat for when we have long drives with our King Charles Cavalier Spaniel. Th... See more
Really great top quality product, very well made offering two ties inside the bed area to secure to the dogs harness which is great as it restricts the dog jumping out of the bed. It’s really robust... See more
I was let down by another supplier, found Luther Bennett online looked like a fantastic product, needed a bed for my doggo so promptly ordered Monday night at 10:00pm. I received the bed by Wednesday... See more
Company details
Written by the company
Welcome to Luther Bennett, best recognised for our original design of luxury dog car seats—the Luther Bennett Dog Pod. This innovative product is at the heart of our exclusive collection, offering your pet unparalleled comfort and style during travel. We specialise in developing premium, limited-edition dog products, ensuring each one is a class leader in design, quality, and functionality. From our Dog Pod to our award-winning Dog Coat, every item is a reflection of our commitment to excellence. With an Excellent rating on Trustpilot, we pride ourselves on going above and beyond for each customer, delivering not just products but an elevated and luxurious experience. Discover Luther Bennett and join a community that values the very best for their pets.
Contact info
146 CURTAIN ROAD, EC2A 3AR, LONDON, United Kingdom
- 0800 118 4020
- info@lutherbennett.com
- lutherbennett.com
4.5
Excellent
439 reviews
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This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Big thanks to Anton and team for…
Big thanks to Anton and team for providing top class support!
October 23, 2024
Reply from Luther Bennett
Hi Santiago,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience the team. Your satisfaction means the world to us, and we’re always here to provide the support you need. If there's anything else we can assist you with, don’t hesitate to reach out!
Thank you for choosing Luther Bennett!
Warm regards,
Anton
Excellent service
Excellent service, item was despatched the next day. Good quality item, u would recommend.
October 21, 2024
Reply from Luther Bennett
Hi Brenda,
Thank you so much for your kind words! We’re happy that you had an excellent experience with our service and that you’re happy with your item. Your recommendation means the world to us!
If you need anything else or have any questions in the future, please don’t hesitate to reach out. We’re always here to help!
Thank you for choosing Luther Bennett!
Warm regards,
Apple
Jasper’s Favorite New Spot: The Luther Bennett Car Seat!
Jasper absolutely loves his new Luther Bennett car seat! He’s never been so relaxed and content during car journeys. In fact, when I was assembling the seat in the living room, he insisted on sitting in it. It’s so well-padded and comfortable that he actually preferred it to his own bed and was a bit sad when it was moved to the car. If Luther Bennett ever expands their collection to include dog beds, we’ll be the first in line! On top of that, the customer service was exceptional. There was an issue with delivery (not Luther Bennett’s fault), but they were incredibly helpful and quick to resolve it.
September 30, 2024
Reply from Luther Bennett
Hi there,
Thank you so much for your lovely feedback! We’re thrilled to hear that Jasper is enjoying his new Dog Pod—how adorable that he even claimed it in the living room before it made its way to the car!
Your kind words about our customer service mean a lot, and we’re glad we could quickly resolve the delivery issue for you. As for the idea of dog beds, I’ll definitely pass that on.
Thank you for choosing Luther Bennett!
Warmly,
Anton
Good quality product
Good quality product. Great seat for our two daschunds in the car and also gives us another dog bed indoors. Was kept fully informed from placing order until delivery.
October 5, 2024
Reply from Luther Bennett
Hi Wendy,
Thank you so much for your kind feedback!
We're thrilled to hear that the Dog Pod is working well for your two pups. It's also wonderful to know you felt well-informed throughout the process—that’s exactly the experience we aim for! If you ever need anything else, we’re always here to help. Give your dachshunds a little pat from us! 🐾😊
Thank you For Choosing Luther Bennett.
Warm regards,
Anton
My senior dog loves her travel pod
My senior dog loves her travel pod. I can already see a difference in her anxiety when we get in the car. Thanks!
September 30, 2024
Reply from Luther Bennett
Hi Sarah,
Thank you so much for sharing this wonderful feedback! It makes us so happy to hear that your senior dog is feeling more at ease in the Dog Pod. Knowing it's making a difference for her means the world to us.
If there's ever anything more we can do, don't hesitate to reach out. Wishing you both many more peaceful car rides together! 😊🐾
Thank you For Choosing Luther Bennett.
Warmly,
Anton
Reply from Luther Bennett
Hi Jose,
Thank you so much for your lovely review! We’re happy to hear that your pup loves the product and that you had a great experience with our fast delivery. If you need anything else or have any questions, feel free to reach out.
Happy adventures with your furry friend! 🐾
Thank you For Choosing Luther Bennett.
Warmly,
Anton
Awesome
I appreciate the quality products and the exceptional customer service this company provides. Anton is wonderful and such a pleasure.
September 23, 2024
Reply from Luther Bennett
Hi Lisa,
We appreciate your review! It's great to hear that you've had an amazing experience with our products and service. We're always happy to help!
If there’s ever anything else you need, we’re just an email away.
Thank you For Choosing Luther Bennett.
Warmest regards,
Anton
Expensive but worth it
Expensive but worth it. 6 hours of problem free driving with our dog.
September 17, 2024
Reply from Luther Bennett
Hi there Laura,
We're thrilled to hear that your pup had a smooth, comfortable 6-hour drive—that’s exactly what we hope for! We know our products are an investment, so it means the world to us that you feel it’s worth it.
Wishing you many more stress-free travels with your furry friend! If you ever need anything, we’re here to help.
Thank you For Choosing Luther Bennett.
Warmest regards,
Anton
Reply from Luther Bennett
Hi there MD,
Thank you so much for your kind words! It's wonderful to hear that you're happy with both the Dog Pod and our customer service. It means the world to us! If you ever need anything else, don't hesitate to reach out.
Thank you For Choosing Luther Bennett.
Warmest regards,
Anton
Love, love, love!!!
I have been dreaming of ordering one of the pods for my cocker for ages! I finally did and it’s the best thing I did, he is so comfortable and no more car anxiety for him. I actually have forgotten he was in the car behind me on the back which would never have had happened before.
I needed to reach out for help and customer service was fantastic!
August 28, 2024
Reply from Luther Bennett
Hi Nikki,
Thank you so much for your lovely review! We're happy to hear that your pup is feeling comfortable and calm in the Dog Pod – no more car anxiety is such a priceless feeling!
Knowing that our customer service team could be there for you when needed is wonderful.
We appreciate your support and hope you and your pup enjoy many more peaceful journeys together! 😊🐾
Thank you For Choosing Luther Bennett.
Warmest regards,
Anton
This company provided excellent customer service
This company provided excellent customer service when there was an issue with my order. They kept me informed every step of the way and compensated me for the delay which wasn’t their fault. First class.
September 10, 2024
Unprompted review
Reply from Luther Bennett
Hi Debra,
Thank you so much for your great review! We're thrilled to hear that you had a positive experience with our customer service team. Keeping you informed and making things right is always our top priority, and we're so glad we could make things better for you. Your support means the world to us!
If you ever need anything else, we're always here to help.
Thank you For Choosing Luther Bennett!
Kind regards,
Anton
Thankful Scottie Mom
My 11 year old Wheaten Scottish Terrier is undergoing chemotherapy for lymphoma, which requires weekly visits across town to his oncologist. The Pet Pod is comfortable, cool to the touch, sturdy and secure. My little dog loves it. He is in remission with two more treatments to go… and he will ride in style, comfort and safety thanks to you.
September 9, 2024
Reply from Luther Bennett
Hi Kelly,
Thank you so much for sharing your story! We're truly touched to hear that your sweet pup is riding in comfort and style during such an important time. We're just glad that the Dog Pod is keeping him cosy and secure on the way to his treatments. Sending lots of love and good vibes for his continued remission!
Thank you For Choosing Luther Bennett!
Kind regards,
Anton
Winter dog jacket
Very fairly priced, great, stylish product, can see a lot of care has gone into the design. Will definitely use Luther Bennett again
September 10, 2024
Reply from Luther Bennett
Hi John,
Thank you so much for your kind words! We're glad to hear that you love the design and feel the care we've put into our products. It's great to know you found everything fairly priced too!
We can't wait to welcome you back again soon. If you ever need anything, don’t hesitate to reach out.
Thank you For Choosing Luther Bennett!
Kind regards,
Anton
My second car seat!
I purchased a car seat many years ago for my elderly dog and she loved it. Very comfortable and easy on her arthritic bones. I just purchased another one for our other car and our younger dog loves it too!
September 7, 2024
Reply from Luther Bennett
Hi Joana,
Thank you so much for your wonderful review! It warms our hearts to hear that both your elderly dog and now your younger pup have found comfort in the Dog Pod. We’re happy to know that it’s been a cosy spot for those with achy bones as well as for your younger dog. Wishing you and your furry companions many more happy and comfortable car rides ahead.
Thank you For Choosing Luther Bennett!
Kind regards,
Anton
Outstanding product
Outstanding! product is excellent quality. Don’t be fooled by the cheaper versions online this is THE dog seat . Customer service is second to none. What also make it stand above others is the ability to get replacement parts so it will last you a lifetime.
August 28, 2024
Reply from Luther Bennett
Hi Jan,
Thank you so much for your glowing review!
We’re thrilled to hear that you love the quality of our Dog Travel Pod and that our customer service made a positive impact. We take pride in offering replacement parts to ensure the product lasts for years to come, and it’s wonderful to know that feature stood out to you. Your kind words truly mean the world to us.
Thank you For Choosing Luther Bennett!
Warm regards,
Anton
Excellent customer service
I bought the dog car bed and mine was defective. The customer service to get a replacement cover was excellent. They were extremely easy and quick to work with. And we love the car bed. I love that my pup is strapped into a secure seat in the car.
August 18, 2024
Reply from Luther Bennett
Hi Anna,
Thank you so much for your wonderful review!
We're happy to know that our customer service team could make the replacement cover process smooth and efficient for you.
Your feedback truly warms our hearts and motivates us to keep delivering the best for our furry friends and their families.
If you ever need anything else or have any questions, please don’t hesitate to reach out.
Thank you For Choosing Luther Bennett.
Warm regards,
Anton
Reply from Luther Bennett
Hi Angela,
Thank you so much for taking the time to leave us a review!
It's always our goal to make the entire experience as smooth as possible, from unboxing to setup.
If there's anything else we can do to make your experience even better, please don't hesitate to reach out. We're here to help!
Thank you For Choosing Luther Bennett.
Warm regards,
Anton
I BOUGHT THE MONROE TRAVEL POD
I BOUGHT THE MONROE TRAVEL POD. BEAUTIFUL PRODUCT AND VERY WELL MADE. I DID HAVE TO WAIT SOME TIME FOR IT HOWEVER BUT IT WAS WORTH THE WAIT!
August 18, 2024
Reply from Luther Bennett
Hi Sylvia,
We appreciate your wonderful review!
Thank you for your patience during the wait—knowing it was worth it makes us incredibly happy! If you ever need anything else or have any more adventures with the Dog Pod, we'd love to hear about them. Thank you again for being a part of our community!
Thank you For Choosing Luther Bennett!
Warmest wishes,
Anton
Great customer experience
I recently ordered the dog pod for my Chihuahua and she loves it! Jumped in it straight away.
The bed and cushions feel good quality and I look forward to using it in the car. We had a slight cosmetic issue which was sorted straight away.
The only thing I’d say is, it would be good to have instructions on how to attach it to the seat, but it’s probably self-explanatory!
Lastly, I wanted to thank the customer advisor, Apple, who did an amazing job keeping me updated on my order (it was on pre-order) and also supposed on the slight issue I had.
August 22, 2024
Unprompted review
Reply from Luther Bennett
Hi Sarah,
Thank you so much for sharing your experience with our Dog Pod!
There's nothing better than knowing our little furry friends feel at home and comfortable in their new space.
I'm glad the bed and cushions are meeting your expectations in terms of quality, and I hope it brings lots of comfort and joy on your car journeys together. Your feedback about the attachment instructions is very helpful—we always strive to make things as clear and easy as possible, so I'll definitely pass that along to our team for consideration.
It was truly a pleasure assisting you with your order, and we’re glad we could help resolve the cosmetic issue quickly. If you ever have any more questions or need further support, please don’t hesitate to reach out—We’re here to help!
Thank you For Choosing Luther Bennett!
Warm regards,
Apple
Great communication and customer…
Great communication and customer service!!
Very happy with the travel pod. It’s well made and our puppy seems very comfortable in it.
August 6, 2024
Unprompted review
Reply from Luther Bennett
Hi Sean,
Thank you so much for your kind words!
We're happy to hear that your puppy is enjoying the Dog Pod and that it's meeting your expectations. Comfort and quality are what we strive for, so it's wonderful to know we're hitting the mark.
If you ever need anything or have any questions, we're here to help.
Thank you For Choosing Luther Bennett!
Warm regards,
Anton
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