Luviacure London Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional care and attention received from the company, from initial inquiries through to post-operative support, with many highlighting the staff's helpfulness and professionalism. The service is frequently described as excellent, with many appreciating the personalized approach and the feeling of being safe, informed, and empowered throughout their journey. Reviewers are particularly impressed with the responsiveness to queries and the smooth, stress-free experience provided by the team. However, some customers reported issues with communication, such as being left alone without a translator in a Turkish hospital and having difficulties discussing their expectations with surgeons who did not speak English. There were also concerns about the quality of certain procedures, like hair transplants resulting in damaged hair, and dissatisfaction with the hospital environment, which some found dated.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and genuine... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professional, attentive, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the supportive and communicative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a Mummy Makeover with Luviacure. The care and attention I received from the company has been amazing from starting my initial enquiries until today hearing from my coordinator, Ulas asking... See more

Company replied

Rated 5 out of 5 stars

I can not recommend Luviacure enough! My whole experience from making first contact with John to enquire about the process to having the surgery and now resting at home has been amazing. I need to per... See more

Company replied

Rated 5 out of 5 stars

Luviacure have been amazing from beginning to end, they respond immediately to any queries you may have. Ulas was amazingly supportive and so helpful, he went out of his was to make sure I was safe a... See more

Company replied

Rated 5 out of 5 stars

I recently had my nose revision surgery and I want to give special thanks to Ulas, the assistant, who was incredibly supportive throughout the entire process. From answering my questions patiently to... See more


Company details

  1. Medical Clinic

Written by the company

Luviacure is a trademarked, UK based medical tourism company that is also registered and trademarked in Turkey. We facilitate medical procedures in Turkey for hair transplants, plastic surgery, aesthetic dentistry, eye surgery and non-surgical procedures. We have been awarded the International Health Tourism Certificate from the Turkish Ministery of Health. This endorses our official status as a reliable and a professional company providing these medical procedures. We provide transfers, accommodation at five-star chain hotels and English speaking assistance along with your medical procedure and UK based aftercare at affordable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

Excellent and sterling communication

I went by myself to Turkey and it was absolutely petrified. The whole flight over, I was looking for flights straight back.
However, from the moment I was picked up at the airport to meeting the medical professionals, everyone was just *chefs kiss*.
I’m so happy with the results and I’ve recommended them to everyone I know.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service throughout

Amazing service throughout! Would definitely recommend

June 11, 2024
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you for your kind review Daanish, you are always welcome!

Rated 5 out of 5 stars

I had a great experience using…

I had a great experience using Luviacure London. I was well looked after and felt comfortable and secure throughout my stay. I was pleased with my result and would recommend this company to everyone looking for cosmetic treatment. I will be using them in the future too.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

My experiance

I’m very happy with my results from rhinoplasty and I’m now a year and a few months post op and very happy with my results.

The service I received from luviacure has been really good, and Shankar my interpreter was really helpful on the day of surgery after and has answered any questions I’ve had since coming home.

January 20, 2024
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you for your humble, kind review Emily, unfortunately, on your surgery date, one of the family members of the surgeon had an accident, therefore he was late. Some of the unfortunate incidents are not in our control and they are inevitable, however we are still sorry for this incident. We are still apreciated for your 4* review!

Thank you for your kind review
Luviacure London Management

Rated 5 out of 5 stars

Fantastic results of 360 liposuction

Fantastic results of 360 liposuction. I’m 4weeks post op and so happy with how my new body looks. The organisation of my trip was all planned for me and I I did was follow the instructions from my very friendly ‘patient specialist/interpreter’.
Hotel wasn’t great but after correspondence from Luviacure, they no longer use that hotel.

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Breast uplift and implants.

Hi I had breast implants back in 2014 in England but decided to venture too Istanbul after hearing great reviews about luviacure . My surgery went as smooth as I could have hoped for , I had my implants removed and replaced and an uplift. I couldn’t have asked for a better translator he was amazing. (Shankur) since I arrived home I’ve had messages from the office in London too see how I’m getting on. There too answer my questions still aswell! If you are thinking of surgery. Please look into Luviacure I’m sure you won’t be disappointed. Thankyou once again.
Liz xx

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Thinking about it? Do it!

I was very apprehensive about going through with this surgery due to all the horror stories going around at the moment. However I found this company very good at putting your mind at ease. The help and support you get from the team before, during and after has been exceptional. Any question, queries or advice needed was responded to with efficieny, friendliness and professionalism. The translator I was assigned was a sweet,lovely, and friendly young man that helped make my stay a lot better and gave me great piece of mind. Would definitely recommend!

January 5, 2024
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you for putting your trust in our company Cherly, your kind review means so much for us, we look forward to see you again and we wish you a smooth and quick recovery!

Rated 5 out of 5 stars

Rhinoplasty arm lift

This is my second time back with company since 2022 April from my gastric sleeve I’ve went on to have plastics which entail arm lift and rhinoplasty everything as usual has went smoothly there was one delay at the hospital so I was transferred to a different one so my surgery could be be performed quicker and no waiting the doctors travelled with me. Honestly the outcome has had me crying with happiness. I look forward to returning for a 3rd time for more plastics. I love my new arms and nose! And believe me I’m a female who suffers greatly with mental health and I wouldn’t leave a great review for anyone if it wasn’t a great experience as I would hate to be duped myself if that makes sense. Shankar has been great he’s amazing at Translating and a very great support companionship! He even treated me to ice cream!! :)

January 2, 2024
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you so much for your kind and insightful review Jodie, We wish you a very smooth and quick recovery!

Rated 5 out of 5 stars

Smile makeover: Luviacure were amazing from start to…

Luviacure were amazing from start to finish. I am so happy with my smile makeover.
The dentist was highly skilled, knowledgeable and easy to work with. I felt heard and the results speak for themselves. The translator in Turkey was knowledgeable, medically trained and very helpful and understanding. The transfers from airport to the hotel and back and forth to the clinic were punctual, and very comfortable with drinks and snacks included. Overall, I am very happy with my experience.

November 1, 2023
Unprompted review
Luviacure London logo

Reply from Luviacure London

We are absolutely over the moon by your review, that means so much for us, thank you so much Hannah!

Rated 5 out of 5 stars

Multiple surgeries

I went to Luviacure alone for surgery and I was a little apprehensive at first but when I got there everything was taken care of from start to finish. I also liked the fact they had an office in London too. Thst gave me a bit more reassurance.

I felt very secure and safe with Shankar palanci who was the patient assistant he helped supported me from start to finish he checked on me every day.He still is continuing to help me now I’m home and checking on me and answering my questions.

I would like to thank the doctors dr Semih Yaman, dr gunes dr Ali gokkaya for my surgery’s my fdl boob reduction with implants lipo half face lift bbl. Rhinoplasty.

The nurses were lovely too my night nurse buse she even stayed with me till I fell asleep. Hatice my day nurse and the head nurse to the doctors nurse gulsum.

When I booked my surgery I expressed how I wanted to stay in hospital for the duration of my stay and Mr Faith from the London office said it was no problem and answered any questions worries I had I would definitely recommend to my friends and family. You only live once so make yourself happy I would not hesitate to use them again 5* Thank you

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience for rhinoplasty procedure

I have had a very comfortable, respectful and supportive experience with Luviacure for my closed rhinoplasty procedure.
My surgery was in Ankara, Turkey and performed by by Dr. Rasid T who was extremely friendly and professional. My expectations for the surgery were carefully listened to and my resulting nose is shaped exactly how I envisioned.
From a week before the procedure, I was contacted to ensure I knew the plan and if I had any questions.
The moment I stepped off the plane, all the arrangements ran smoothly and on time. The plans were diligently maintained by my trip-assistant, Ayse, who was always available to answer any questions and keep me updated on any changes. She truly made me feel supported and respected - a week since the operation, and now back home, she is still available to answer any post-op care questions I have which is incredible.
My driver, Kadir, provided an outstanding service getting me between the hotel, hospital, clinic, pharmacy and airport. He was so polite and cheerful which really made me feel at ease.
Just to add, the nursing staff were so attentive, and even though there was a language barrier, translators were always on call and an English-speaking nurse tended to me throughout the night of my procedure.
I highly recommend Luviacure if you're thinking about rhinoplasty. Thank you again to the whole team!

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

I am satisfied

I am satisfied, thanks Luviacure, thanks to the doctors and nurses thanks to the people that help me out. 😊

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Gentle dental

Return Customer, My wife had a great experiance with rhinoplasty 1.5 years ago and this time i had some dental work. My UK dentist was eager to refer me to a very expensive private clinic and over exagerate the work needed. I contacted Luvicure and they were quick to give me a dental plan, with costs. The key thing was that they (correctly) said the dentist will need to have a look on the day to be sure.

I couldnt have asked for a better more gentle dentist, didnt over spec the work, the best experiance I have even had at the dentist. 5 STAR.

A word of advise, if you intend to do some sight seeing in Istanbul then ask which hotel your staying in.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

MMTT

I found luviacure while scrolling on tik tok and booked through them on WhatsApp. Barbaros was amazing who helped me out from the beginning, taking care of everything till I reached Turkey. After that I met Zeynep who took over and guided me in everything throughout my whole procedure. She's very sweet and amazing. Luviacure you are so lucky to have her. :)
My doctor was Dr. Ali Gokkaya and he did an amazing job. He did exactly what I wanted and I'm so happy he was my doctor.
Thank you team luviacure! Thank you Türkiye! Your staff and people are amazing! :)

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

From start to finish.. very professional and organised. The procedure was smooth. Special thanks to zeynab who was our point of conduct. She made everything easy and i would recommend anyone to her. She was amazing and so was DR ALI

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Rhinoplasty experience,,June 2023

I came to Istanbul after booking a rhinoplasty with Luviacure and I had a seamless and enjoyable experience (as far as it can be while healing from surgery), I travelled alone and I was taken care of even before landing in Turkey to the moment I left. The team is thorough,kind and professional and I’d like to give an extra thanks to Zeynep who made sure to go the extra mile for me, answering any questions very quickly and also keeping me company and being so warm and funny.She made me feel very at ease and is a great asset to the company 🩷 I still have a long way to go with the healing process but so far I am happy, thank you! If I need another procedure in the future Luviacure will be my first option and I have already recommended this company to a few of my friends.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

I will definitely reccomend

I recently had the pleasure of undergoing rhinoplasty with the exceptional team at Luviacure London. From start to finish, my experience was nothing short of outstanding. I cannot emphasize enough how delighted I am with the results of my procedure and the level of care and professionalism provided by the entire staff. First and foremost, the consultation process was informative and reassuring. The surgeons at Luviacure London took the time to thoroughly understand my desires and concerns, making sure to address every question and doubt I had. Their expertise and attentiveness put me at ease, instilling confidence in their abilities. Hoever, the issues I have raised and request I made were really specyfic. My nose was completly blocked and inside of my nose was shapes like s letter. This was not only a estetic procedure but also a complete reconstruction.

On the day of the surgery, I was met with an exceptionally well-organized and supportive hospital team. The entire staff, from the nurses to the anesthesiologist, made me feel comfortable and ensured that I was prepared for the procedure ahead. The facility itself was pristine, reflecting the high standards of cleanliness and safety upheld by Luviacure London associates. The surgery took about 6 hours (which I don't remember) but entire process was really smooth. The post-operative care provided in hospital was exceptional. Hospital team was supporting at all times even when I was bothering them during the night. Also, the Luviacure London staff was readily available to answer any questions or concerns I had during the recovery process. They provided me with detailed instructions and ensured I had all the necessary resources for a smooth recovery. Regular follow-up appointments allowed the surgeon to monitor my progress and address any minor adjustments required to achieve optimal results. One of the standout aspects of my experience with Luviacure London was the genuine care and support I received from the team. They made me feel like more than just a patient; they treated me like a valued individual, showing empathy and understanding throughout my journey. This level of personalized attention was truly remarkable and contributed to my overall satisfaction.

I highly recommend Luviacure London to anyone considering rhinoplasty or any other facial cosmetic procedure. Thanks to them, I am finally able to expirience breadhing through nose as I was not able to do so in the past 16 years. Their expertise, professionalism, and commitment to patient care set them apart. If you are seeking a remarkable transformation with exceptional results, look no further than Luviacure London. Trust me, you won't be disappointed.
.

June 12, 2023
Unprompted review

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