I've tried to reach out to them several times for a refund and they don't respond. Also, the merchandice is shipped from China. The sizes are for Asian people. I'm a legitimate XL. Ordered an XXL and... See more
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See what reviewers are saying
The acrylic- covered sunflower I ordered for an ornament gift was smaller than I had imagined, and the chain that came with it (which could easily be replaced ) made me think it was more like a keycha... See more
The porch mat was given as a gift; an appreciation gift for being there for our family during three very difficult stressful situations within 22 days. While the receivers are also family, they step i... See more
The product finally arrived, over a month after ordering it. I never received a shipping notification. When I emailed the company about the status of my order well after the production guidelines on t... See more
Company details
Written by the company
LuvinGrace was founded in 2019 . We are a group full of young, dedicated and creative minds that always try our very best to offer customers the most excellent and unique shopping experience. Our online store offers the most comfortable way to create your own design in your favorite products (t-shirts, tumblers, flags, posters, canvases, ornament..) We keep everything simple, so customers can just choose many amazing designs reflecting your own hobbies without any problems. Moreover, you can make your items one-of-a-kind with the personalization service we provide. Your name, your loved ones’ names, your customized messages…. What you want to put on the products, we can do it for you.
Contact info
304 N Elm Street, Sweet Springs, Missouri, 65351 , United States
- support@luvingrace.com
- luvingrace.com
3.0
Average
268 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Horrible customer service and I did not
Horrible customer service and I did not get what I ordered and it was not personalized a waste of money and complete waste of my time I would never order from this company. I just wanted what I ordered and customized as like I ordered. A complete waste of money and they were not do nothing about it.
April 5, 2022
Reply from Luvingrace
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. Unfortunately, things can sometimes happen that are out of our control. After checking your order, it was delivered on Feb 23rd. We've already sent you an email so please check it
The mat is excellent people love it and…
The mat is excellent people love it and dont want to walk on it thinking about getting a second one for the kitchen sink area
April 5, 2022
I ordered the dolphin one because my…
I ordered the dolphin one because my boyfriend and I have seen dolphins together and I've lived on a broken road but thankfully God has blessed the Broken road and led me straight to my boyfriend, who has changed my life.
April 5, 2022
This necklace is absolutely Beautiful!
April 4, 2022
Mat waaaayyy smaller than I pictured.
April 4, 2022
Reply from Luvingrace
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our products. We aim to provide all of our customers with a high-quality experience, and we hope to see you again in the near future.
Bad quality not as advertised
The items ordered appeared to be of metal carvings. And were priced as such. What we received was a 2inch diameter piece of plastic with a stick on/melted on engraving. Very disappointed! Will not purchase anything else. We paid $62 for 2 pieces of hardened plastic!
April 2, 2022
My wife and I both loved them
April 2, 2022
I ordered a beautiful butterfly to hang…
I ordered a beautiful butterfly to hang in the car for my sister for Christmas and she absolutely loved it it's beautiful thank you
April 1, 2022
Poorly made no weight to it
Poorly made no weight to it. Strong wind blows it. Not made of good quality.
March 31, 2022
I have never received my item
March 31, 2022
Reply from Luvingrace
Hello, your order was delivered on 31.03.2021 by SF express, please recheck your mailbox! Thanks!
My order
I ordered 2 and only 1 chain came and 1 circle for the Chain also I chose the Deer to be blue for my birthstone color it's going to my fiance and it came in the wrong color
March 31, 2022
Reply from Luvingrace
Thank you for sharing your feedback. We’re deeply sorry your experience didn’t meet your expectations. After checking your order, we can confirm you ordered all purple items. Our support team has already sent you an email to clarify and give you the best way to resolve this issue. If you can't find it, please check your spam or junk mail section. Once more, we sincerely apologize again for the inconvenience. We hope you sympathize with us. We sincerely appreciate your patience in this situation.
Took a very long time to receive
March 31, 2022
Too small
It's a Beautiful piece it is very small and you can not read the words on it .Really thought it was bigger alittle disappointed.
March 31, 2022
Reply from Luvingrace
Thank you for sharing your feedback. We’re deeply sorry your experience didn’t meet your expectations. The dimension is 3x3 inches. Once more, we sincerely apologize again for the inconvenience. We hope you sympathize with us.
Satisfaction from an happy buyer
Satisfaction and good quality versus price! Nothing wrong to says about it except a Big Thank you!!!!
March 31, 2022
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