Luvly Reviews 

Do Not touch the website the app or anything it’s all fraud it’s all a scam, it’s disgusting no matter how many times you cancel and complain 3 months later they go back and get your money again and again.
I never even signed up for any of this. All I did was the questionnaire and sent my email address to get more information. Then they take four different amounts out of my account without my permission from account.
I don’t know how they signed me up on a subscription I didn’t authorise anything. 🤷‍♀️ I don’t know how that got away with this, never downloaded the app or signed in to the app all gone on their website. I just did a quiz on Facebook and sent my email for more info. They’ve taken over £280 from my account in four different transactions.
I will not give up and I will carry on fighting until I get a full refund.
I will put on here review every day if that is what it’s going to take to stop people losing their money, especially when they are struggling

I’ve been using the Luvly App for over two years now, and I genuinely love it. The app is very intuitive, well-organized, and keeps improving with new videos and articles being added regularly.

One of my favorite features is the ability to take photos and track your progress over time – it’s incredibly motivating to actually see the changes. I’ve gradually noticed my face becoming more toned, firmer, and less saggy, and it has also helped reduce puffiness.

I also really appreciate that the app includes gua sha routines, which add a nice variety to the practice.

Using Luvly has become a part of my daily self-care ritual, something I truly look forward to every day.

I’d also like to highlight the technical support – it’s absolutely excellent. The team is professional, responsive, and my issue was resolved very quickly and smoothly.

Overall, I can highly recommend this app to anyone looking to improve their facial tone and create a consistent self-care habit.

It was a great app. It has different exercises to work on, and they are easy to follow. The effect was obvious after using for a short while.

Great experience. Will keep doing it every day. Looking forward to the results

This is a scam. They automatically renew your subscription without asking you if you want to do it. This information is hidden in their communication. Be aware!!!

I signed up for a beauty and makeup app and after I paid the subscription price I was sent an app for face yoga. Absolutely frauds.

On March 27th, 2026 I paid for Luvly care premium face yoga app program. After hitting me to sign for more offers, 1 0n 1 coaching and more. The total came to $95.+. I paid with PayPal. The previous year I did the non-premium shorter program at a lower price. After paying for the premium prg On March 27th, I downloaded the app but it took me to the less expensive prg from a year ago and it also started it is Day 8th. I reset my password, it still took me to the cheaper prg and started Day 8th, so I submitted to Luvly support about this situation. Dmytro sent me a link to reset password to enter the new prg. After following Luvly support recommendations, I still wasn't in the premium prg to start it. Even after answering questions for coaching, I was constantly sent to only the old prg from a year ago. I submitted several support tickets for help to enter the prg I paid for. Luvly had my money, but I NEVER rec'd what I paid Luvly for. Even the unique mail links Dmytro said will get me to the Premium prg NEVER worked. Only sent me to a blank page. I submitted several support tickets, Nothing worked. I requested I get help from someone else in that dept as I noticed no matter what I submitted got the same reply from him. So since I didn't get what I paid for I cancelled this prg. I requested a full refund on March 27, 2026, hours after never getting what I paid for after 7 emails from Dmytro. I have all 7. It was only fair to refund my money. On the 28th Ganna emailed me to say no refunds. I knew that wasn't true. Stressed and frustrated on 30th Andrea emailed me. They all were informed I want my full refund, non of the links even worked to get me to the correct place to the Premium Prg. Still no refund.
31st Anton emailed me. I told him PayPal was notified as I am entitled to my full refund, due to not getting the product I paid for. It's now Monday, I cancelled on the 27th. Nothing to discuss. I want my money back. Anton, finally email me with link and what to do. I told him, if I was informed ALL of that on the 27th, I wouldn't have filed with PayPal. This is 6 days later.

I am surprised how much I enjoy and use this app. I find it really relaxing and it's become a part of my evening self care routine. I tried it because it kept popping up on social, but now I'm hooked. It turns out our face muscles, just like the rest of our body, feel best when they are strengthened and massaged regularly. The app is super user friendly. I've only had one tech issue and it was remedied quickly.

Luvly is a great app. The instructions for the face yoga are very clear. They are easy exercises and also relaxing. The sessions are short so it only takes around 10 minutes out of your day. I always felt better after doing the daily yoga. Customer service is great as well and answers all inquiries promptly.

The app offers a wide range of content focused on different areas of the face. I'm absolutely loving it so far. A special shout-out to the customer support team, who promptly addressed all concerns. They are knowledgeable and responsive, ensuring users feel supported at all times. Five stars from me!

I had an issue with an accidental subscription renewal, but the support team was incredibly helpful. They responded to my request very quickly and processed a full refund without any hassle. It's great to see a company that truly values its customers and handles such situations professionally. Highly recommended for their great communication!

I’ve paid a lot of money for something I thought was free. I got in touch to cancel, I was told it was cancelled but I’ve been charged again. A lot of money for nothing just want a refund and money to stop coming out my account

My initial experience with Luvly's customer service was frustrating, I sent multiple messages and kept receiving automated responses with no real resolution in sight. I'll be honest, I was ready to write a very different review.

However, once I got through to an actual person, the experience turned around completely. They listened, took my concerns seriously, and resolved the issue promptly and professionally. The team did redeem themselves in the end.

I highly recommend the Luvly program because I tried it myself and felt very good results from the very first days. My skin looks much more relaxed, and with consistency, you can achieve great results. I started with a short promotional offer and would have loved to continue, but for various reasons, I wasn’t able to.

However, I must highlight that the customer service was truly exceptional. Not only did they understand my situation, but they also supported me and tried to meet my needs, which made me very happy and satisfied with the overall experience.

I would definitely recommend this program to everyone. The customer service is fast, professional, and very understanding.

Luvly App subcription has been renewed automatically and need to ask support and the team generally is open to support. I have been emailed by 3 execitves for support, even the first one was a challenge for me, the last assigned person was very helpful and understand & hear the customer's need and provide the right solution. I think in a world of digital tools, having nice people touch in supporting customers is a great way to show loyalty!

I tried face yoga for the first time about 3 and a half years ago. This lady taught us basic exercises and rules. I felt wonderful after this training. But as I came home and excercising was completely up to me, I found out quickly that it was not as much fun. Then, on social media, I found out about Luvly. I love practising face yoga with Luvly. I am never alone with my excercising. ☺️ I can do 5 minutes or 30 minutes, it's absolutely Up to me. I highly recomend this service. 😉

I dont know how but i chargerd 3 times which is awful . I wanted try it for free and yet paid £4.73 which accepted. Than charged £39.49 and 1 week later £47.39
I want my money back other than 1 week trial £4.73. This is an awful system that i have never experienced before

Fabulous customer service and genuinely curated content that produces results!

xx!! Dark Patterns !! Do not use Luvly!!
They are so nice and cheesy here when it comes to public rating and ignoring clients, using dark patterns to take money off acounts and playing nice on this platform that they are happy to help. Do not fall for this scam! So many complaints have accoured via different platforms & countries, this team of scamers was planning this tricks, for sure. Do not buy!

I really liked the app. It was well structured and I had the ability to tailor my morning & evening face yoga routine the way I liked it. I was charged after I thought I cancelled however, I reached out to Luvly and they refunded me right away. I’m giving 4 stars because in my opinion it’s too expensive 😕Wish it was more affordable.