Luvme Hair Reviews 6,082

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting the natural look, softness, and durability of the hair. Many people appreciate the wide variety of styles and colors available, making them feel beautiful and confident. The customer service team is frequently commended for their professionalism, patience, and kindness, often going above and beyond to resolve issues and ensure satisfaction. Reviewers also mention fast delivery and excellent communication throughout their purchasing journey. However, some customers experienced issues with product quality, noting concerns like excessive shedding, matting, or wigs not matching online descriptions. A few people also reported difficulties with customer service responsiveness and the return or exchange process, particularly when trying to address defective products.

What people talk about most

Product

Customers generally express satisfaction with the product quality, highlighting features like natural blend,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Quality

Consumers find quality to be positive. Many reviewers praise the hair quality, describing it as soft,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team's professionalism, kindness,... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased more than a dozen wigs from Luvme Hair. Luvme has great quality 100% human hair wigs. They stand by their products. Customer service is knowledgeable and professional. I have had no p... See more

Rated 5 out of 5 stars

Tonight, I have experienced true professionalism at its best, and her name is Lucy. I was panicking, and she maintained her patience. She also listened very intently as I explained what was going on w... See more

Rated 5 out of 5 stars

I was checking my purchased history to make sure of an item I had selected before. In during so I came across an item I had not received. at less it appeared that way. I sent an email. Bommie went a... See more


Company details

  1. Hair Product Store
  2. Clothing Store

Written by the company

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Too Much Shedding

Hello, on 09/15/2025 I purchased the Beginner Friendly Throw On And Go, Short Bouncy Curls With Bangs. ($99.90)
Brown/Highlights/ 6 inches. I have purchased quite a few wigs from Luvme but this wig is the worst as far a shedding, I noticed the shedding when I took it out of the package and was shaking it and Oh My Gosh!!! The amount of hair that fell out, so I decided to wash and condition it. It seems like that made it worse!!!! I went to try it on again it still was shedding like crazy!!! I finally got around to writing a review and was wondering if anyone else had a problem with this wig??? Is there anything I can use to stop the shedding? It's a pretty wig I just cant wear it due to the shedding.

September 15, 2025
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Nazolla,

Thank you for taking the time to share your feedback.

At Luvme, we strive to provide high-quality products and exceptional service, so it's concerning to hear about the issues you've encountered.

We would love the opportunity to understand more about your order and the specific problems you've mentioned regarding the shedding. To help us better assist you and resolve this situation, we'd love to know more details about the issue, and we have asked our VIP service team to contact you. Would you please check it? We are committed to addressing your concerns and would be grateful for the chance to make things right.

Thank you again for your feedback, and we hope to have the opportunity to serve you better.

Kind regards,
The Luvme Customer Care Team

Rated 5 out of 5 stars

Love me some Luvme

My grandmother always said your hair is your glory. Well mine started thinning in the top in 2019. Perimenopause has exacerbated it, and I have been struggling with self image for a while now. I decided to try a Luvme product and oh my goodness. I purchased the Bob with bangs and Boho Braids. Straight from the box to my head those wigs were gorgeous! I immediately felt like my old self; cute and confident. Now I can’t stop buying them. And because they are always on sale, I am getting great quality pieces for amazing prices. Thank you Luvme for helping me love me again🫶🏽

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

I’ve asked for return instructions on…

I’ve asked for return instructions on my order #LM6086117 Mar 12 122.76 & to date have not received any instructions or mailing labels
Only coupons for future purxhases

March 12, 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Maxine,

Thank you so much for sharing your feedback — we truly appreciate you taking the time to reach out. We completely understand how important it is to get timely support when you need it, and we’re so sorry for any frustration this may have caused.

After checking, it seems that our return label emails may have landed in your spam folder. We recommend giving it a quick look there, just in case. To make things easier, we’ve also sent the return label from a different email address — it should be waiting for you soon.

Please don’t hesitate to reach out if you have any questions or need further assistance. We’re here to make sure this gets resolved as smoothly as possible for you.

Warm regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

LuvMe loves You

This is a great company with great high quality wigs and the icing on the cake great freebies. In these times we all love something free so while getting your quality wig that by the way is beginner friendly you also get a few goodies. This is the 4th wig I have bought from LuvMe and this is actually the 2nd time I have bought these particular wig. I am a huge fan of the head band wigs because they are so beginner friendly and looks so naturally good. My first head band wig i bought 4+ years ago is still in rotation and I will be honest I did not take great care of it. But thats the beauty of a great investment it ages well. Please run and get you a luvme wig and you will not regret it.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Luvme Hair is my number one go to for…

Luvme Hair is my number one go to for hair. Not only are the wigs well made, their package is well done, clean and very presentable. The selections they have entices me to buy more within a short timeframe. Their customer service is always very responsive for any questions or issues you may have. I have grown to love them and will not be changing my hair vendors anytime soon. Please give them a try!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I had a issue with using my gift card…

I had a issue with using my gift card while purchasing I placed the order anyways and contacted customer they responded within 24 hours I also expressed how disappointed I was with this on top of why I stop ordering before because the quality of the wigs had change ls but I wanted to try again because they prices are good and it wasn’t all bad . Customer services responded very kindly they refunded me the money for the gift card assure me my wig will be as promised they apologized for any inconvenience and refunded me right away I’m greatly appreciate they service and fast response hopefully my wig is good so I can give a another review oh and the delivery is very fast

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Service

Quality Service
I’ve shopped with Luvme plenty of times and always have a great experience. Their customer service is super responsive, and returns are a breeze as long as you follow the site’s guide. The quality and service keep me coming back!

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my wig

I absolutely love my wig. It is beautiful, full and doesn't shed at all. Ordering was simple. Website is user friendly. Shipping was decent at one week. Professional customer service with quick responses.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Their wigs are very high-quality …

Their wigs are very high-quality and what you see is what you get! not like a lot of other experiences that I have had. The product is gorgeous. The colors are beautiful. The fit just right and it makes you feel really good when you use it.

April 2, 2026
Unprompted review

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