While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM LUXROSY I ordered 2 bras. One of them the zipper was broken when I received it neither 1 would support anything. I emailed the very next day which was 10/4 and received n... See more

Rated 1 out of 5 stars

Absolute scammers stay away. If you receive anything it will take forever and it will be the crappiest fabric you can imagine. Think fabric curtain material kind of plasticky that probably cost them $... See more

Rated 1 out of 5 stars

Want to return something? forget it here is the return info: CHINA! Hi, the shipping fee for return depends on your local logistics you choose. here is our return address: West of 5t... See more

Rated 1 out of 5 stars

I am done ordering from these companies that advertise through Facebook or Instagram or any social media. I too ordered $100 worth looking closely at the size correlation. Of course, when I recieved t... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Find your fashion clothing at Luvrosy. We offer chic, quality fashion at affordable prices. Check out our New arrivals, Tops, Dressses, Jumpsuit, Swimsuits, Pants.


Contact info

1.1

Bad

TrustScore 1 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AWFUL SCAM

Ordered over $100 of dresses and received 3/4. They were very cheap, terrible quality and not like the images. Smelled like SMOKE and made my skin itch. No tags. Took over a month to arrive. IT’S A SCAM. DO NOT ORDER. I want my money back!!

July 1, 2020
Unprompted review
Rated 1 out of 5 stars

Scam!!!

This company sells horrible poorly made clothing! My size xl top wouldn't fit a 4 year old!!!! No way to return it either! Run away!

July 1, 2020
Unprompted review
Rated 1 out of 5 stars

The quality is awful

The quality is awful. The material of the shirts I bought felt like a paper gown in a doctor’s office. Returning to China is made impossibly by this company. Customer service is nearly nonexistent. Lesson learned. Steer clear of this company!

July 1, 2020
Unprompted review
Rated 1 out of 5 stars

I am furious!

I am furious. Their website says that they allow returns and will reply to your email within 24 hours. I finally got a reply after 2 weeks and their message was
"Dear customer,
Sorry for any inconvenience caused for you.
We can provide a coupon code for your next order, can you keep it or resell it or send to others?
If you want to return ,we are afraid you should pay for the postage ,the postage is also very expensive ,It is not worthwhile,how do you think about it ?"

How can you tell me that you accept returns and won't even let me return my item. They never even gave me an option to return it, except tell me that shipping is expensive. How much is shipping? What is the return address? Nothing. I am beyond disappointed besides the fact that my package was missing an item and they refuse to refund me for that either.

June 30, 2020
Unprompted review
Rated 1 out of 5 stars

Stay AWAY from them!!!

Do not purchase from them please. They are not legit, my ire arrived but the fabric and color was completely off in comparison to the picture. It also took a MONTH for my product to arrive. Please do yourself a favor and stay away from them.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

SCAMMERS - DO NOT ORDER FROM THEM

Is there a way of not putting any rating, actually, i would rate these scammers -1000.
I just filed a complain with International EConsumers, I suggest everyone does the exact same so they can get this ppl econsumer.gov
I placed an order June 5th...still no order and no money.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

If there was a zero (0) star rating

If there was a zero (0) star rating, I would have chosen it. This is a horrible rip off like everyone said and I totally should NOT have trusted the Instagram feed. I have been fortunate in the past in order off Insta but this time , it was a total SHAM. I did finally receive "something" today in the mail ... after over a month with no response regarding the status of my order, however, the items that were delivered are NOTHING like the pictures- other than "similar" in colors. I ordered 4 Small items and all will fit about 2 of me into them. The fabric and sewing is totally amateur and cut is all out of proportion. It's a mess. I spent $95 on these items and when I went to check the order link today it's saying it's "no longer available" - I believe I paid on Paypal and will put through a complaint, but this is horrifying. Never will I be fooled again.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible quality and you can't return

The clothes arrived in about 4 weeks from ordering. The quality is horrible and I want to return them, however, the only way to do that is to email customer service. I've done that twice with no reply so I am guessing I am not getting my money back. Do yourself a favor and don't order from this company.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Scammers

Whoever is doubting these reviews is maybe being paid by these scammers. I filed a complaint in the Better Business Bureau here in the US. They couldn’t contact this company because the email returns with undeliverable status. Even when I am losing my money, at least my comments in the complaint are going to be public. You don’t need to be Amazon to honor trustworthy communication with your customer or take two to three weeks to even respond to an email. Honor the return procedures in your website at least, but not even that has been done. I ordered two XL dresses and one of them doesn’t even go past my arms not to mention one the dresses was so smooched that look like fabric for washing dishes. I spent almost 70.00 for clothes I can find at Walmart I better conditions. They had the nerves of arguing me about it in an email I received today with no receipt of purchase sent in the bags. They are scammers and should be treated as so.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Non existent customer service

It took 6 weeks for my order to arrive. Unfortunately, the size wasn’t right. The only way to make a return is to email them, which I have tried three times with no reply. The return policy has 30 days, which is coming up, so unless I hear from them via email soon, I guess I’m out $75 and clothes that I will never wear. Terrible experience.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting on my clothes!!

Still waiting on my clothes!!! It’s been over a month! I can’t even reach them! I’m so freaking mad!!!!!!! I should have read the reviews also! But they not gonna just keep my money!!!!!!

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Don't waste your time or MONEY!

I could give this company a -1000 I WOULD! The clothing they send you is NOTHING I MEAN NOTHING compared to the pictures! For a dress it is still $30, so you would think it would be something comparable to target or a mall product! BUT YOU WOULD BE WRONG! Don't waste your time and money!
Spent over $120 on 5 items! Truly Wish I would have read reviews first!

June 28, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. Ordered 4 items. Quality of clothing was terrible. The style was different and I couldn't fit into any one. Not one even with their size chart. They would not respond to a returns/refund email. Got in touch with PayPal and there is still no resolution. I have recently sent emails and they bounce back with a message that the mail box is full. I think they simply block customers. This is simply fraud.

June 28, 2020
Unprompted review
Rated 5 out of 5 stars

I experienced no problems

I experienced no problems. I ordered from this site before i read the reviews and was immediately sceptical about my order. I also feared I had orered the wrong size. I emailed them and they replied i had probably ordered the right size and how to exchange if neccessary. At this point I started to question the reviews. I had my package tracked and it successfully arrived in 20 days. I love my purchase and it couldn't fit better. I suggest costomers remember this is not Amazon and it comes from around the world and in these dark times i think 20 days is excellent. Sorry but i give them a 5. Very professional and very pleased with my purchase.

June 28, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered over a month ago

Ordered over a month ago, they debited my card for over $70.00 and never have received the product, no replies from e-mails. This is a scam so-called company Luvrosy. Reported to Facebook and reported to the Attorney General's Office. DO NOT ORDER FROM THIS COMPANY EVER!!!!

June 28, 2020
Unprompted review
Rated 1 out of 5 stars

Such a terrible experience

Such a terrible experience. The clothing was poor quality and did not match size charts. I had to reach out to them through PayPal to get them to respond to me to get info to process refund and then they didn't even send me the refund information, instead tried to get me to take a discount coupon instead and told me to reply to the email. Upon trying to reply it says the mailbox is full and is therefore bounced back. Such a waste of time and money.

June 28, 2020
Unprompted review
Rated 1 out of 5 stars

AWFUL company

AWFUL company! Disgusted with their products! I will never EVER buy from them again. I ordered a shirt in a 2x after reading the sizing chart, thinking ok I'll have room, get it and it's TINY! It fits a child, not an adult, maybe an adult who's a 2x as in large. I just wasted $45 bucks on this crap. The material is S*** too. There were loose threads on the shirt when I took it out of the bag. I don't even want to go through the trouble of getting my money back. The garbage can will wear it better. BYE $45! You are a crap company, you steal money and you should be put out of business.

June 27, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible products

Horrible products. Cheaply made. And the company must be a scam. Their store and website is nonexistent. Just wasted $100!

June 27, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give them a 0

If I could give them a 0, I would. Nothing fits x 4 items, even though I followed their size chart. Super poor quality. And my emails are undeliverable. Never again will I buy from them.

June 27, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look