I had to change campsites 2days before arriving, the lady I spoke to at LUX went above & beyond to make sure we were placed on the correct site, she was amazing using her own time out of hours. I can... See more
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The camp site was lovely but our cabin was dreadful the seating was completely damaged the bed had 2 different sized mattresses on it which stunk The shower changed from burning hot to freezing co... See more
Company replied
Our actual holiday is still 3 weeks away, therefore this review is purely on the company we booked it with. I have not even one negative comment on this. I requested to add BBQ in addition to our book... See more
Company replied
Had a problem due to the corona virus, flights to Italy cancelled, had accommodation changed to Spain with no extra cost Will definitely use Lux again, probably to Italy next year Haven't been on t... See more
Company details
Written by the company
At lux-camp.co.uk you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s fines campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.co.uk today.
Contact info
Bijster 13, 4817 HZ, BREDA, Netherlands
- 01506 674726
- info@lux-camp.co.uk
- lux-camp.co.uk
Our actual holiday is still 3 weeks…
Our actual holiday is still 3 weeks away, therefore this review is purely on the company we booked it with. I have not even one negative comment on this. I requested to add BBQ in addition to our booking, my email has been quickly responded to, queries answered and the new invoice sent. So far so good, and really happy with this company, so we booked another holiday with them in few months time.
May 3, 2022
Reply from LuxCamp
Dear Youcef, thank you for your review and kind words. Great to hear that you have booked a 2nd holiday with us. We wish you safe travels and a great stay at the campsite of your choice. Kind regards, Team LuxCamp Colinda
Very informative
Very informative, quick and easy to book, no issues with payment which was the biggest worry
April 26, 2022
Reply from LuxCamp
Dear Parker family, Thank you for your positieve review and feedback. Kind regards, Karin Team Luxcamp
Easy and very good
April 21, 2022
Easy to select what we wanted quick…
Easy to select what we wanted quick confirmation about their procedure of booking system and easy payment set up
April 21, 2022
Reply from LuxCamp
dear Susan, thank your for your positive review and feedback. Kind regards, Karin Team Luxcamp
Noone replies to emails re cancellation…
Noone replies to emails re cancellation and it isnt clear what the policy is.
April 19, 2022
Reply from LuxCamp
Dear family, thank you for your feedback. My collegue from the sales department will answer your email from yesterday as soon as possible. Kind regards, Karin Team Luxcamp
Customer service
I was unhappy at first that I couldn’t get through about an issue, but then the team resolved everything to my satisfaction, thanks
April 16, 2022
Great customer service in helping us…
Great customer service in helping us amend our holiday
April 10, 2022
Pre holiday preview
This is my pre holiday preview as so far so good really happy with the service to date, hoping the holiday will be as good.
April 8, 2022
LUX-Camp, looking good for the Summer
I found the whole process a breeze. What i didn’t like was the €200 deposit which is required for the campsite on arrival. This wasn’t made clear in the booking process and appeared at the end of the invoice. I did however speak to a representative of LUX-Camp and the problem was discussed and resolved. The only other problem was their opening times on the website they were too short. Mornings only. If they opened a few hours longer it would be much appreciated. Otherwise all good
March 29, 2022
Reply from LuxCamp
Dear Mr Sage, thank you for your review. At the moment the opening times are untill 15.00 hrs. But sometimes we have to adjust our opening times due to extremely high demand. We try to avoid it, but sometimes we have no choice. We apreciate your feedback. Kind regards, Team LuxCamp Colinda
Reply from LuxCamp
Dear Carol, thank you for your positive review. Kind regards, Karin Team Luxcamp
Reply from LuxCamp
Dear David, thank you very much for your positive review. Kind regards, Karin Team Luxcamp
Reply from LuxCamp
Dear Thawley family, thank you for your review and feedback. Kind regards, Team LuxCamp Colinda
Reply from LuxCamp
Thank you for your review. Kind regards, Team LuxCamp Colinda
Reply from LuxCamp
Dear Jill, Thank you for your positive words. Kind regards, Karin Team Luxcamp
Great service
Great service, quick reply and signposted to correct area for booking.
February 11, 2022
Reply from LuxCamp
Dear Roberts family, thank you for your review and positive feedback. Kind regards, Team LuxCamp Colinda
I spoke to Gemma and found her…
I spoke to Gemma and found her extremely helpful and she went out of her way to help me cancel 2 accommodations and book a different one, I cannot praise her enough. Thank you,
February 10, 2022
Reply from LuxCamp
Dear Corry, thank you for your review. I will pass on your kind words to Gemma. Kind regards, Team LuxCamp Colinda
Booking on line was a simple process.
February 7, 2022
Reply from LuxCamp
Dear Williams family, thank you for your review. Kind regards, Team LuxCamp Colinda
Great value options for all budgets and…
Great value options for all budgets and destinations. Booking process clear and communication with company good
February 6, 2022
Reply from LuxCamp
Thank you very much for your review and your compliments. Kind regards, Team LuxCamp Colinda
Great service
February 5, 2022
Reply from LuxCamp
Dear David, thank you for your review. Kind regards, Team LuxCamp Colinda
Good response and very accommodating
February 2, 2022
Reply from LuxCamp
Dear John, thank you for your 5-star review. Kind regards, Karin Team Luxcamp
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