Luxaflex Australia - A Style of Shade Double Bay Reviews 

35
TrustScore 3.5 out of 5

3.5

430-432 New South Head Road, 2028 Double Bay, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I can’t thank Mark and the team from A Style of Shade enough. Their service is AMAZING! I purchased motorised Luxaflex roller blinds approximately 4 years ago and I love them. The quality and servi... See more

Rated 3 out of 5 stars

One curtain too short had to be returned ,. Tracking not installed correctly so one side of curtains short . One electric blind installed incorrectly hence a large gap No drop cloths ,poor clean... See more

Rated 5 out of 5 stars

Mark at Luxaflex - A Style of Shade provided timely and thoughtful advice. His creative appreciation and experience along with an excellent, quality product selection was much appreciated and enhanced... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • 430-432 New South Head Road, 2028, Double Bay, NSW, Australia

  • 02 9327 5500

3.5

Average

TrustScore 3.5 out of 5

35 reviews

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3.5

All reviews

(35)

23 reviews in the last 12 months

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Rated 3 out of 5 stars

Look closely at the specifications of the product you choose.

The installation went well. But we felt the sales person did not give a true representation of what we were getting or the processes involved. The timing of the billing was incorrectly explained and the adjustment of tilt was less than we were led to believe.

July 2, 2020
Unprompted review
Luxaflex Australia - A Style of Shade Double Bay logo

Reply from Luxaflex Australia - A Style of Shade Double Bay

Thank you for your review. We are very sorry to hear that you didn't have a fully satisfactory experience. We will take this feedback on board and ensure the staff is trained to give a true representation of the processes involved.
Kind regards
Mark & the team at A Style of Shade

Rated 5 out of 5 stars

Vertical Roller Blinds

Alan was so professional, I couldn’t have ask for a friendlier service. Alan was very understanding when I couldn’t meet in person as my flights were cancelled due to COVID-19 and I had to send a friend in my place organising the whole thing via FaceTime. The rooms were measured up very quickly and the blinds were ready when scheduled. Everything was fitted perfectly and looks great.

June 19, 2020
Unprompted review
Luxaflex Australia - A Style of Shade Double Bay logo

Reply from Luxaflex Australia - A Style of Shade Double Bay

Dear Alice, Thank you for the lovely review. It means a lot to us.
Kind regards Mark and the team at A Style of Shade

Rated 5 out of 5 stars

I needed assistance with blind…

I needed assistance with blind selection and installation during COVID. Many places were unhelpful however Mark and team at A Style of Shade were the complete opposite. They were friendly, efficient and professional. They knew their products and were able to offer great advice. I have since used them again for another job. I would highly recommend their services to anyone for a hassle free, effective installation.

June 16, 2020
Unprompted review
Luxaflex Australia - A Style of Shade Double Bay logo

Reply from Luxaflex Australia - A Style of Shade Double Bay

Dear Peta, Thank you so much for your positive feedback and for taking the time to post this review.
From Mark and the team at A Style of Shade

Rated 5 out of 5 stars

5 star serive and product

We engaged Luxaflex to quote on replacing slimline venetian blinds across the whole front of our home, to control the glare, heat and UV entering out lounge and dining rooms, yet allow the harbour view in. The representative who came to measure up for the quote, Dana, was very efficient and knowledgeable, the wait time for blinds with unique dimensions less than quoted and the installers were very competent and quick, also helpful with our enquiries about other window issues for our renovations. We are also very happy with the tasteful and stylish look of our windows.
Initially I investigated several products to control the sun but enable our view. Luxaflex have a beautiful, quality product, versatile in its use, and we found the company to be very courteous and professional, good at listening, and providing a great solution for our windows. Thank you, Raelene Mcfadyen, Sydney.

June 1, 2020
Unprompted review
Luxaflex Australia - A Style of Shade Double Bay logo

Reply from Luxaflex Australia - A Style of Shade Double Bay

Thank you so much for your kind words, we are very happy to hear you enjoyed your experience with us. Best wishes from the team at A Style of Shade.

Rated 5 out of 5 stars

Good service

Mark delivered our blind with minimum fuss and in the time frame promised. He gave us advice on which blind and fabric to choose which was spot on. Recommend.

January 15, 2020
Unprompted review
Luxaflex Australia - A Style of Shade Double Bay logo

Reply from Luxaflex Australia - A Style of Shade Double Bay

Dear Fleur thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Please do not hesitate to contact us if there is anything else we can do for you.
Kind regards Mark and the team at A Style of Shade

Rated 5 out of 5 stars

beautiful product

beautiful product, good quality, lovely team at Double bay to work with. Highly recommended.

November 24, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

I have two awnings supplied by Style of Shade and recently had one repaired after hail damage. the service has always been very good and is accompanied by good advice on use and how to care for your awnings,

April 29, 2019
Unprompted review
Rated 3 out of 5 stars

not overly happy

Overall, I like the look of my new blinds (two blinds - Duette Shades - put into my bedroom), however having said that there are some things I am not so happy about. Firstly, I was told by the woman who came to my home to provide a quote, that these blinds did have the capacity to stop all light coming in. I asked specifically about this as there is a constant light on outside my apartment. However, light shines in on the side of one of the blinds, quite a bit, so my bedroom is not blacked out at night. Not sure if this is a fault of the blind, the measuring process or an over expectation. If I had been told not to expect complete black out, then I would have chosen another option e.g. curtains. Secondly, I was not aware that the back of the blinds would be white. I didn't think to ask about the colour on the back of the blind. Not sure if these will look dirty any time soon as I live in the Inner West and it is quite dirty as I am near several main roads. Also, the back of the blinds are seen by people passing by and I really hope they don't start looking dirty anytime soon. Thirdly, at the time of measurement I was recommended that I have the pull down option as it is neat and tidy and easy to pull down. However, I am not able to pull it down myself, and have to get up on a stool each and every morning and each and every evening to pull them up and down. That was not well thought out. I did not truly understand how they worked and took the lady's word for it. Given that these are supposedly one of the best providers of blinds in the market, and they were the most expensive quote I had received, I did expect a more impeccable product.

April 29, 2019
Unprompted review
Luxaflex Australia - A Style of Shade Double Bay logo

Reply from Luxaflex Australia - A Style of Shade Double Bay

Hi Despina,
We are sorry to hear about the problem with your order. Have your concerns been addressed? If not, we would be happy to investigate for you; please send details including name and place of purchase to info@luxaflex.com.au.
Regards Carly

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