Luxaflex Australia - Cairns Blinds and Awnings Reviews 

58
TrustScore 4.5 out of 5

4.7

Shop 2a, 84 Aumuller Street, 4870 Cairns, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had plantation shutters installed in a master bedroom. The shutters are exceptional, easy to clean, modern and very stylish. I was also impressed with the installation by Cairns Blinds and Awnings w... See more

Rated 5 out of 5 stars

I am a quadriplegic living in Cairns and have a west facing office and bedroom window. I was thinking an awning outside to lessen the afternoon heat and blinds to finish th bare windows on the inside... See more

Rated 3 out of 5 stars

The product is good, though all the blinds did not have anything on when the wind blow and bang the blind. We have asked to install it but according to the company, the manufacture didn't included.

Rated 5 out of 5 stars

I am very happy and impressed with the service received and great attitude of Carla and her team.Carla gave me some good inciteful advice and also suggested ideas which challenged my thinking whilst d... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • Shop 2a, 84 Aumuller Street, 4870, Cairns, QLD, Australia

  • 07 4035 5055

4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.7

All reviews

(58)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love, love love all three products!

Love, love, love all three products.
The plantation blinds are the best quality available in Cairns.
Thanks to Jay (the installer) the last minute switch to exterior roller blinds was a perfect solution for light blockout.
Maree help me choose the best interior privacy blind without losing the exterior dining room view.
So happy with the results, thank you.

November 17, 2021
Rated 5 out of 5 stars

We had some blinds installed

We had some blinds installed, and not only were they fitted perfectly, the service from the initial quote and the installation was excellent. We are very happy with our purchase and highly recommend their services.

September 22, 2021
Rated 5 out of 5 stars

Friendly

Friendly, professional staff right through the entire process from selections to installation. Highly recommended! We are very happy with our purchase!

July 19, 2021
Rated 5 out of 5 stars

Great experience

Great experience with the staff and installers.
From the very start, Marie was helpful, cheerful and knowledgeable. They contacted me regularly and installation was done in good time.
The blinds look great and I was very happy with the process from quote to installation.

January 25, 2021
Rated 5 out of 5 stars

Luxaflex Cairns were very knowledgeable…

Luxaflex Cairns were very knowledgeable and professional to deal with. Our blinds were delivered and installed on time and without any fuss. The attention to detail from the installer was impressive and the overall experience wonderful. I love my new blinds :)

December 21, 2020
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - Maree and John were extremely helpful, with no question too big or small. They went out of their way to make sure we understood the product and gave us honest opinions on what we were wanting to achieve. Love our blinds, it really brightens our home and they look very sophisticated - highly recommend. Can't wait to do the other area of our home.

October 12, 2020
Unprompted review
Rated 4 out of 5 stars

Sales and design help was excellent

Sales and design help was excellent, and extremely helpful - influenced our decision making in a very positive way. Follow up phone call response times could be improved, but current health situation could be affecting this, so fair enough. Probably not helpful was the ‘blaming’ between Sales and Installers, since both seemed good at their respective roles.
Ultimately, good products, and we will always go to Luxaflex first, before looking elsewhere.

Hope this helps.

Kind regards,

David and Gloria

October 7, 2020
Unprompted review
Rated 4 out of 5 stars

Custom Vertical Blinds

Custom Vertical Blinds
My finished product of custom vertical blinds is absolutely perfect. Service was friendly. There was an initial measuring error, but this was corrected quickly.

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Very good sevice in shop

Very good sevice in shop , Carla was fantastic helping me decide the best blinds for the rooms and what a difference made to make my life easier and the room much better looking . The installation was also done much to my satisfation , pleasant, friendly and good service and quite soon really after order was put . So I would definitevely recomend it to my friends

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

All our windows covered by Luxaflex

Recently had all our windows covered by Luxaflex products including Silhouette Shadings, Edge Roller Blinds and Veri Shades across different windows. Our original ideas proved costly so Carla suggested alternatives. As we were in Sydney and our property was in Cairns we thought this would be difficult but by inter branch liaison (and something I have never experienced within any other franchise group), we were able to visit a branch in Five Dock, pick out the materials and styles and have everything sent to Cairns for our order. The ordering service was impeccable, and when installation was performed (which Carla delayed to suit our being back in Cairns) it also was done very efficiently. Even a issue with a wrong blind size was expedited and fixed within 2 weeks.

May 25, 2020
Unprompted review

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