Luxaflex Australia - Katandra Interiors - Busselton Reviews 

100
TrustScore 5 out of 5

4.8

75B Strelly Street, 6280 Busselton, WA, AU


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Rated 5 out of 5 stars

All the staff at Katandra are always extremely helpful & very easy to deal with. They put in the time & effort to explain, so we can make the right choice for our needs.

Rated 5 out of 5 stars

The team were so knowledgeable, prompt, approachable and friendly at every interaction. The advice with selection of product was greatly appreciated and enhanced our vision. The outcome is perfect a... See more

Rated 5 out of 5 stars

Jacquie was awesome! She summed us up so quickly and made confident recommendations. The finished product was expertly installed and looks great! We are very pleased with Katandra and would recommend... See more

Rated 4 out of 5 stars

I found all the staff lovely to deal with especially after a poor experience with a former employee. The guys that came to install did a great job and were very pleasant so much so that I did wring t... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • 75B Strelly Street, 6280, Busselton, WA, Australia

  • 08 9788 6030

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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4.8

All reviews

(100)

21 reviews in the last 12 months

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Rated 4 out of 5 stars

Professional curtain guidance and installation

The guidance in choosing the right colour and designs was perfect. The installer was on time and also did a great job. The only issue was a breakdown in communication due to one staff not ringing or emailing me back and I had to contact the office several times before I could get a response. However, once Narelle took over the job it was completed smoothly.

January 17, 2022
Rated 5 out of 5 stars

Such a positive experience from…

Such a positive experience from beginning to end at Katandra interiors in Busselton. From choosing the right blinds, and they came to do the quote when they said they would. (We are 118km from Busselton ). Some shutters we ordered were going to take longer to make, which we knew at the start, but they still made the effort to come and install the one that was made first. It looks beautiful and fits perfectly. Done in a flash with no mess. We eagerly await the next ones which are due early Jan. Excellent communication throughout, beautiful product, great staff, punctual. Wouldn't shop anywhere else.

December 29, 2021
Rated 5 out of 5 stars

NEW BLINDS FOR AN OLD VINTAGE COTTAGE

We wanted new blinds for our small cottage that we rent out because our blinds were antiques! A lovely girl from Katandra turned up and proceeded to do the measure-up. She was very chatting to us and also the tenant who was there.
The blinds have been received and add a fresh look to the very old cottage.
Thank you.

December 1, 2021
Rated 5 out of 5 stars

Very happy with the service and…

Very happy with the service and products we have recently received .From our first contact for a quote to final installation the service was courteous and professional.A minor problem after installation was attended to very promptly. We would certainly use this company again

November 24, 2021
Rated 5 out of 5 stars

Very happy customers!

We are so happy with our polysatin shutters. The service we received from Katandra was first rate. The order arrived on time and installation was done very efficiently and fitted perfectly. We are very pleased with the results and would highly recommend this service and product. Thanks Katandra.

November 2, 2021
Rated 5 out of 5 stars

Practical, attractive and fabulous to look at

The shutters we had installed have completely changed to appearance of our formal lounge room - and we love it!! We also had them installed in our master bedroom and they look fabulous. The quality of the product is fantastic, and the gentlemen that installed them were lovely - and we loved that they cleaned up and took our old vertical blinds away too.

We thought long and hard about making a large financial investment in the product - but we're so pleased we went ahead and did it. Makes the house look fabulous both inside and out.

November 1, 2021
Rated 5 out of 5 stars

Narelle and Team are amazing

Narelle and Team are amazing. Our house looks absolutely fantastic thanks to Narelle's help as she encouraged us to step out of our comfort zone with our curtain choices.
We are absolutely thrilled we did.
Jan and Geoff

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

I am very happy with my shuters and silhouettes!

I am very happy with my shuters and silhouettes installed by Katandra in Busselton on behalf of Luxaflex.
The service has been fantastic, all staff have been extremely helpful and rectified
A small problem with a blade on one of the shutters with no fuss at all.
The shutters and silhouettes complement eachh other very well.
I have received many compliments on both the shuuers and silhouettes.
Thank you Katandra and Luxaflex.

October 18, 2021
Rated 4 out of 5 stars

The team at Katandra

The team at Katandra were really helpful when it came to choosing our curtains and blinds. Despite the issues around COVID related logistics, our items arrived within a reasonable timeframe. The guys that came to install everything were brilliant, really professional and helpful.
We are very please with the service we received and with the curtains and blinds that have helped make our house a home.

October 18, 2021
Rated 5 out of 5 stars

Excellent professional

Excellent professional, efficient and friendly service right from the start. I was impressed by the large size material samples shown to help make an well informed choice of the blinds I wanted to install. Installer was very helpful and did an amazing job with the overall installation. I am very grateful that I chose Katandra.

September 29, 2021
Rated 5 out of 5 stars

New Awnings

I was very happy with every part of the process. The awnings were for my daughters house and they look fabulous,, every one involved did a great job and everything went smoothly. I would certainly use Luxaflex products again.

September 28, 2021
Rated 5 out of 5 stars

Long term Katandra clients

We have used Katandra to supply all of our window treatments over the years, and continue to do so.

Our most recent major purchase - an outdoor motorised louvered pergola - continues to delight.

And we are presently right in the middle of getting some new blinds for our kitchen area. We wouldn't keep going back to Katandra if we weren't totally happy.

August 18, 2021
Rated 5 out of 5 stars

Friendly team with fantastic service!

Lovely showroom with friendly staff who booked me an appointment for a home consultation. Narelle was on time and very friendly and honest in her views. She even ventured into a very, very stinky boys room to look at colours. Big credit to her for not passing out! Install crew were on time and blinds installed accurately. Would highly recommend Katandra!

August 17, 2021
Rated 5 out of 5 stars

Katandra at Busselton

The assistance we have received from Katandra in Busselton has been outstanding - they are on time, offer great ideas, are not offended or upset if we choose a different approach, and create a welcoming environment to make decisions which suit us an our home. While they may be a bit more expensive than some other options the service and support means we have the right product for our home, which is important as we will be living with it for a long time. Thank you Katandra.

August 8, 2021
Rated 5 out of 5 stars

Excellent Service - Excellent Product (Qmotion / QIS / Control4 - Automated Roller Blind Solution)

We recently built a new home in the south west equipped with a Control4 Automation platform. The house is a mix of timber frame and rammed limestone walls. We wanted to install automated blinds but were concerned about the coverage of wireless Zigbee mesh within the house given the material selection and thickness of some internal walls.

We decided to install the hardwired QMotion roller blinds from Luxaflex with QMotion QIS controllers connected directly to Control4. Each QIS controller can handle up to 8 blinds each and are daisy chained together to expand the system depending on the number of blinds in the house.

A big advantage of the QMotion QIS controllers is that they utilize CAT6 wiring between the QIS and the blinds and don't require separate 240V feeds to each blind. The blinds use a 24VDC motor. Power is passed across 6 of the 8 cores (3 for +ve and 3 for -ve) with the remaining two cores handling the open / close commands. They parallel up the +ve and -ve cores to compensate for voltage drop.

Open / Close / Partial Up/Down commands are programmed into the Control4 switchplates meaning lighting and blind control are fully integrated into the same switch (no ugly remotes hanging on the wall). Further to this everything is fully integrated to your phone (including Alexa voice control) giving complete control over scheduling / scenes etc with the option to automate opening/closing of blinds based on time of day and/or seasonal conditions to limit the amount of heat absorbed into your house in summer.

Overall we're really happy with the final solution. The automation is fantastic and will significantly reduce our homes internal temperature over summer (automatically closing blinds when you or your kids forget to as you leave the house). We made a conscious decision not to install air conditioning (for environmental reasons) and instead put the funds towards ceiling fans, natural ventilation (via louvred windows) and automated blinds.

The final solution was a collaborative effort between Katandra (Luxaflex) and our Control4 integrator but we couldn't be happier. From start to finish the Katandra team were extremely helpful and pricing was on par with prices we received in Perth. Would fully recommend this solution to others building a new home.

July 7, 2021

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