Luxaflex Australia - Riteway Curtains & Blinds - Canberra Reviews 

135
TrustScore 5 out of 5

4.8

Shop 1, 64 Wollongong Street, 2607 Fyshwick, ACT, AU


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Rated 5 out of 5 stars

The customer experience was awesome from Bec, Kerrie and John from pricing to installation from Jason. The fact is I have always used RiteWay for any curtains/blinds in both my own home and that of in... See more

Rated 4 out of 5 stars

We recently replaced our old 11 year old Luxaflex blinds with new 8 x Luxaflex Duette blinds; 20mm Elan translucent colour Desert Sands. The service, measurement and delivery times were all meet on... See more

Rated 5 out of 5 stars

Rebecca was incredibly patient while we reviewed and decided on which products to proceed with for our new build. The timing for manufacturing was amazing and we were totally blown away with the pr... See more

Rated 5 out of 5 stars

Previously our house looked old and boring with curtains and venetian blinds. We can't believe the difference the new shutters made providing looks, functionality and privacy. The house now has a reso... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • Shop 1, 64 Wollongong Street, 2607, Fyshwick, ACT, Australia

  • 02 6280 4762

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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4.8

All reviews

(135)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with the vertical blinds…

Very happy with the vertical blinds recently installed. The product is excellent, looks very stylish and is able to be set so that the blinds are fully open, fully closed or a full range of settings in between as my needs change throughout the day and from day to day. Assist in controlling amount of light entering and in controlling ambient temperature from room to room. This will aid energy consumption as well.

Measure, quote and installation processes were carried out quickly and efficiently. Happy to recommend to others.

January 21, 2021
Rated 5 out of 5 stars

Works brilliantly in space

We just had some duette’s installed on a large corner bifold doors and they look fantastic. Each side is one blind so it looks really neat and works well with the doors and in the space. The team from the Fyshwick store were helpful and professional to deal with. Highly recommended

January 11, 2021
Rated 5 out of 5 stars

Excellent product

We had excellent service and fast installation. Our Luxaflex blinds insulate well, look great and function well (our particular blinds can move both up and down). They are more expensive than other brands, however we were prepared to pay more for the better product. We had had Luxaflex blinds before and because of this, really wanted to purchase them again.

James and Carol - Canberra

January 11, 2021
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, showed me the products that would work for me. Very quick to book in on site measure and final quote.
Blinds were ready before estimate date.
Install was done on time and they removed the previous blinds for me.
Price was competitive with other blind companies for a better product.

January 6, 2021
Rated 5 out of 5 stars

Upgrade

My wife and I needed to upgrade our bedroom curtains with block out blinds for our little baby. The team at Riteway, Fyshwick were able to provide us with a variety of fantastic options at a fair price. The blinds that we received were expertly made and fit perfectly, keeping the unwanted heat and extra light out.

December 14, 2020
Rated 3 out of 5 stars

Uncertain if blind installed correctly

The measure and quote was very efficient as was the installation. During the measure and quote I was assured that the depth of the window was sufficient for the blinds to be installed properly. My research indicated that an appropriately deep reveal was necessary for the blinds to be fitted properly and be effective (i.e. barrier to heat escaping or heat entering). However, I don't think the blind has been installed properly as it sits out of the reveal at the top. None of the images I have seen of these blinds installed sit out like this blind.
While I like the look of the blind and it is better than what I had there previously, however, I'm not sure it is over a $1,000 better.
At this stage, it is highly unlikely I'll be buying this product for my other windows.
Thanks for the opportunity to provide feedback.

October 25, 2020
Luxaflex Australia - Riteway Curtains & Blinds - Canberra logo

Reply from Luxaflex Australia - Riteway Curtains & Blinds - Canberra

Hi Juliana, Thank you for your feedback. We are sorry to hear that you have not had a pleasant experience with your Luxaflex purchase. We will investigate with Riteway and share your concerns. If you have any further queries, please contact our customer service team on info@luxaflex.com.au. Regards Carly

Rated 2 out of 5 stars

Still waiting for call back from…

Still waiting for call back from Riteway in response to our complaint that the Luxaflex blind they fitted at our place less than a year ago is defective. This in spite of 3 calls for assistance. Quite dissapointed really.

October 12, 2020
Unprompted review
Luxaflex Australia - Riteway Curtains & Blinds - Canberra logo

Reply from Luxaflex Australia - Riteway Curtains & Blinds - Canberra

Hi Brama,
We are sorry to hear that you have not had a pleasant experience with your Luxaflex purchase. We would be happy to investigate with Riteway if you could send your details including name, date and place of purchase to info@luxaflex.com.au.
Regards
Carly

Rated 5 out of 5 stars

Australian-made quality product

We are very happy with our Luxaflex honeycomb blinds. The product is great, and I love that it is Australian made. The team that we dealt with were pretty helpful, the only hiccup was that one blind was not made to the correct measurements, so we had to wait another 4 weeks for it to be installed after the others were in. But overall we are very happy.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Riteway is the right way for your blind experience

We approached Riteway after we saw the Luxaflex blind that we were looking for on Selling Houses Australia. Allen was prompt to measure the area and show me the type of blind that I was looking for. After a second measurement and a visit to the showrooms we put in our order. We were advised that due to COVID that the blind would take 12 weeks as it was coming from America. To my delight it arrived much earlier and is now installed and I absolutely love it. Thanks to Allen and staff at Riteway for a professional experience and we are very happy customers. Highly recommended

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

My wife and I are absolutely thrilled

My wife and I are absolutely thrilled with the Luxaflex Blinds that have been installed in our home. The team at Riteway Curtains and Blinds were excellent to work with, always courteous on the phone and prompt with their service.
Many thanks to the team.

September 23, 2020
Unprompted review
Rated 4 out of 5 stars

We love our new Luxaflex Duet blinds

We love our new Luxaflex Duet blinds. We chose blinds that can come down from the top and up from the bottom. They’re wonderful! We can bring the tops down to see the tops of the trees outside and the bottoms up to see the garden beds at the window. The remaining blind blocks out the traffic and passers by. We get privacy AND a view. We already know how they keep a room warmer in the winter and cooler in the summer. We now have 8 of these blinds in our living areas so, we can highly recommend them.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Loving the Luxaflex

This is the second time I have used Riteway Curtains & Blinds to furnish my windows. On both occasions I received great design advice which ensured the Luxaflex blinds were visually appealing to the style and feel of the home as well as providing insulation from the heat and cold. From quote to install the process was seamless. I
particularly love the Luxaflex product for its quality and range of window treatments. So many options to suit any space!

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Duette blind works beyond expectations in hailstorm

Riteway replaced a skylight blind that was damaged when the skylight was smashed in the January hailstorm. The original blind was amazing as it collected all the shattered skylight pieces and 90% of the hail until a tarp was put up. When the load was removed from the blind it returned to its original shape. Unfortunately the blind had been discoloured by melting hail so it needed to be replaced. Riteway organised the replacement promptly and it took no time at all to install. I have 3 duette blinds installed and they are great for keeping out heat but allowing light into the room. I am very pleased with the quality of the Luxaflex blind and Riteway.

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

Our new home has been fully fitted

Our new home has been fully fitted with new blinds. We are very happy with the fast and professional service. Our blinds covering our sliding window weren't what we expected and this was able to be rectified without any fuss. The staff are very informative and quick to help.

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Winter warmer

Have just had installed Luxaflex Duettes. Could feel the difference in temperature immediately. Great for winter and summer. We now have completely "Duetted" our house. 😊Highly recommend and also Riteway staff. Excellent service from office staff through to installation.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Luxaflex staff members where very helpful and friendly, measure and quote was quick and easy. Installation was done in a few hours and was very professional. Blinds looks fresh and modern and are super easy to use. Great value. Thank you.

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

I love luxaflex blinds

I love luxaflex blinds, our new shutters in the bathroom are amazing and have given it a beautiful facelift. The Service at Riteway Curtains & Blinds Canberra was terrific and the staff are very knowledgeable and easy to deal with.

July 17, 2020
Unprompted review

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