Luxaflex Australia - Rundle Blinds & Curtains - Kings Park Reviews 

87
TrustScore 3.5 out of 5

3.5

305 Goodwood Road, 5034 Kings Park, SA, AU


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Rated 1 out of 5 stars

Had a salesperson attend my residence for a measure & quote whom I found to be rude, arrogant & not take the time to explain the product, he was obviously in a very big hurry to move on. I rang manage... See more

Company replied

Rated 5 out of 5 stars

We are extremely happy with the installation, quality and ease of operation of our 5 outside blinds, never regret Ian’s advice to have electrical operation on all of them. My wife would not have be... See more

Rated 5 out of 5 stars

I was looking for an easy to clean, long lasting blind for my new bathroom but it also had to be functional and look beautiful too. Mark from Rundle Blinds suggested Luxaflex Polysatin Smartview a... See more

Rated 5 out of 5 stars

I’ve used Rundle blinds 3 times now, and each time I have had excellent service, helpful advice and super decorating advice. Everyone from staff on the desks to Sam who has visited to sort my plans... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • 305 Goodwood Road, 5034, Kings Park, SA, Australia

  • 08 8274 1210

3.5

Average

TrustScore 3.5 out of 5

87 reviews

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3.5

All reviews

(87)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad Customer Service - Do Not Use.

Had a salesperson attend my residence for a measure & quote whom I found to be rude, arrogant & not take the time to explain the product, he was obviously in a very big hurry to move on. I rang management and mentioned that I am happy to deal with Rundle as long as I don't have to deal with this particular salesperson which they were fine with until I received an email from the salesperson. Rang management and they have now back tracked and said that I will need to deal with this salesperson or take my business elsewhere. As is the case, we don't always get along with people, this is normal, but to insist that a customer must get along or to take my business elsewhere is a testament to their customer service values. I have wasted 4 weeks with this company only to be informed of this by Samantha.

December 5, 2025
Unprompted review
Luxaflex Australia - Rundle Blinds & Curtains - Kings Park logo

Reply from Luxaflex Australia - Rundle Blinds & Curtains - Kings Park

Hi Theo,
Thank you for taking the time to share your feedback. I’m sorry to hear how frustrating this experience has been for you. This is certainly not how we want any customer to feel when engaging with our brand.
We have spoken directly with Rundle Blinds & Curtains to gain a complete understanding of what occurred. Our dealers are required to provide advice based on technical feasibility and product suitability, and we appreciate that differences in expectations or communication styles can affect how an interaction is perceived.
That said, we truly value all customer feedback and take it seriously. If you'd like to share any further information, please email info@luxaflex.com.au.
Thank you again for taking the time to leave your review.

Rated 5 out of 5 stars

Brilliant Rundle Blinds

I’ve used Rundle blinds 3 times now, and each time I have had excellent service, helpful advice and super decorating advice.
Everyone from staff on the desks to Sam who has visited to sort my plans, to the installers; they are invariably helpful and lovely.
And every product has been great quality.
Thanks Rundle Blinds

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

I was looking for an easy to clean, long lasting blind for my new bathroom but it also had to be functional and look beautiful too.
Mark from Rundle Blinds suggested Luxaflex Polysatin Smartview and I couldn’t be happier because these blinds are everything I wanted.
The service from Rundle Blinds was exceptional right from the start and my blinds were ready, on time, when I needed them to be installed.
My new bathroom looks amazing but the best feature is the Luxaflex blinds.

July 7, 2024
Rated 5 out of 5 stars

We are delighted with our new blinds…

We are delighted with our new blinds and curtains. Marc was exceptional coming to our site measuring several times for accuracy and advising us on best suitability for our home. He was always available to answer calls.

June 24, 2024
Rated 5 out of 5 stars

Excellent advice, quality blinds and insta

We are extremely happy with the installation, quality and ease of operation of our 5 outside blinds, never regret Ian’s advice to have electrical operation on all of them. My wife would not have been able to use them with her Rheumatoid Arthritis, but from her bed she can easily use the as required.
Our apartment faces East, the sun early in the day is quite intense and the selection of fabric still allows both clear vision and moderation of the sun heat and glare.
The installers were pedantic about the quality of their work, polite and clean, great to experience this still, well done Rundle Blinds and their team.
Thanks. Geoff and Marg Carpenter.

March 15, 2024
Rated 5 out of 5 stars

Rundle Blinds were excellent.

The professional advice and timely service at Rundle Blinds was followed up with amazing Luxaflex blinds, curtains and plantation shutters in our new home.
The shutters are a standout and so delighted with the finished product. Every part of the service had knowledgeable, friendly and personable people to deal with from choosing product to installation. Highly recommend Rundle Blinds.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Rundle Blinds recently installed many…

Rundle Blinds recently installed many products throughout my new home in Torrens Park SA. This includes Luxaflex indoor blinds to a cathedral entrance, Luxaflex outdoor blinds to the alfresco area and blockout curtains and sheers throughout. The service I have received from Ian visiting the site to talk through design and colours to Jarod and Aaron, the installers, has been so lovely and nothing was too much trouble. I have appreciated their attention to detail to ensure that everything is accurately positioned, colour coordinated and looks amazing! Rundle have been wonderful to deal with and the products are beautiful. I would recommend Rundle Blinds if you want a quality product and great service! Thanks guys! 😊

August 21, 2023
Rated 5 out of 5 stars

Fantastic service with excellent…

Fantastic service with excellent quality blinds. Luisa our sales consultant was easy to deal with and very knowledgeable. We are very happy with both our lumishades and duette blinds and have put in another order for more blinds in our new property.

August 7, 2023
Rated 5 out of 5 stars

Exceeding expectations

We are totally satisfied with the blinds and shutters installed in our new home.
The staff, in particular Luisa and Sean, were warm, approachable and professional in their approach to us. They listened to what we needed from a functional perspective, acknowledged what we wanted aesthetically, and then came up with suggestions, all of which we adopted.
There were a few installation challenges, and a couple of hiccups, but all were overcome with good grace and speedily.
The effect is even better than we had hoped for and we are very much enjoying living in our new home.

May 30, 2023
Rated 5 out of 5 stars

Very happy with our awning

Very happy with our awning. It has made a huge difference to our comfort.
Staff were helpful all the way along and installation went smoothly and quickly.

March 11, 2023
Rated 5 out of 5 stars

Our consultant Luisa is amazing

Our consultant Luisa is amazing, she knew what we wanted and the team in the showroom were so helpful, they answered all our questions. Rundle blinds didn’t disappoint when it came to the finish products, that we continued to use them for other window furnishings.

February 15, 2023
Rated 5 out of 5 stars

It's all in the detail!

From my first visit to the showroom and speaking to the sales team, it was a very easy process. From choosing our product, organising a measure and the installation - it was seamless. Being in the middle of a reno, anything that runs smoothly and according to plan, time and budget is gold! Thanks to Ian and team - we'll be back.

September 11, 2022
Rated 5 out of 5 stars

Amazing

We had such a great experience with the whole team, from our very first appointment to installation. Very professional and friendly. And the product, of course, is worth every cent!

July 27, 2022
Rated 5 out of 5 stars

Dealing with Rundle Blinds was a…

Dealing with Rundle Blinds was a pleasure, from the measure to the installation of our beautiful Lumishades.
The lumishades instantly brought a touch of elegance to the rooms.
Absolutely delighted by our Luxaflex purchase- once again.

September 3, 2022

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